Panasonic KX-TGE463 Operating Instructions Manual page 74

Useful Information
Problem
Caller information is displayed
or announced late.
Caller information is not
announced.
The caller list/incoming phone
numbers are not edited
automatically.
I cannot dial the phone number
edited in the caller list.
Time on the unit has shifted.
The 2nd caller's information is
not displayed during an outside
call.
For assistance, please visit http://shop.panasonic.com/support
74
TGE46x47x(en)_1117_ver061.pdf
Cause/solution
R Depending on your phone service provider, the unit may
display or announce the caller's information at the 2nd
ring or later.
R Move closer to the base unit.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 42).
R The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 40).
R The unit which is not selected to ring for cellular calls
does not announce caller information. To change the
selection, see page 18.
R The Talking Caller ID feature is turned off. Turn it on
(page 43).
R The ring as cell mode is set to "On (without Talking
CID)". To change the mode, see page 18.
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 63).
R Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 44).
R You need to call back the edited number to activate Caller
ID number auto edit.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance "1" or the area
code is missing). Edit the phone number with another
pattern (page 52).
R Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to "Manual"
(off) (page 42).
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
74 2015/11/17 15:14:17