Excel Entice User Manual page 9

6.3.1 Diagnosing Faults
Use the following troubleshooting guide if the scooter fails to operate.

Note:
Turn the key switch on before beginning any diagnostics.
If the Status Light is OFF
Check that the key switch is turned ON
Check that all cables are connected correctly
If only the leftmost diode of the battery charge display is PERMANENTLY ON
Contact your authorized Excel® Dealer
If the leftmost diode of the battery charge display is FLASHING
Count the number of flashes and refer to the next section.
6.3.2 Flash Codes
Number Fault
of
flashes
1 Battery needs
charging
2 Battery voltage
too low
Lifter raised
3 Battery voltage
too high
4 Current Limit
Time Out
5 Brake Fault
6 Out Of Neutral
Drive At Power
Up
7 Speed Pot Error
8 Motor Volts
Error
9 Other Internal
Errors
Impact on Scooter Notes
Will Drive Battery charge is running low. Recharge the batteries as soon
as possible.
Drive inhibited Battery charge is empty. Recharge the batteries.
If the scooter is left off for a few minutes, battery charge may
recover sufficiently to allow driving for a short period of time.
Driving speed Lower lifter completely.
reduced
Drive inhibited Battery charge is too high. If a charger is plugged in, unplug it.
The electronic system charges the batteries when travelling
down slopes or decelerating. Excessive charging in this manner
may cause this fault. Turn the scooter power off and then back
on again.
Drive inhibited The scooter has drawn too much current for too long, possibly
because the motor has been over-worked, jammed or stalled.
Turn the scooter power off, leave it off for a few minutes, and
then turn the power back on again.
The controller has detected a short-circuited motor. Check the
cable harness for short and check the motor: Contact your
authorised Excel® Dealer. Check that the declutching lever is
in the engaged position.
Drive inhibited The park brake coil or wiring is faulty. Check the park brake
and wiring for open or short circuits. Contact your authorised
Excel® Dealer.
Drive inhibited Throttle is not in neutral position when turning key switch on.
Return throttle to neutral, turn power off, and back on
again.
Throttle may need to be re-calibrated. Contact your authorised
Excel® Dealer.
Drive inhibited The throttle or its wiring may be faulty or incorrectly set up.
Contact your authorized Excel® Dealer.
Drive inhibited The motor or its wiring is faulty. Contact your authorised
Excel® Dealer.
Drive inhibited Contact your authorized Excel® Dealer.
~ 8 ~
© 2013 VAN OS MEDICAL B.V., Koperslagerij 3, 4651 SK, Steenbergen, The Netherlands
Tel. +31-(0)167-573020, Fax +31-(0)167-573381, E-mail: info@vanosmedical.nl, www.vanosmedical.com
Overall user manual