Sound is not recorded correctly.
If you connect or disconnect an external microphone, etc. while recording movies, the
sound may not be recorded correctly. The sound will be recorded correctly by restoring
the microphone connection at the start of movie recording.
If you turn the volume down to the minimum level by adjusting in [Audio Rec Level], the
sound of movies cannot be recorded.
[263] Troubleshooting
Photos are recorded automatically.
When [Smile Shutter] is set to [Dual Capture] or [Always On], photos are recorded
automatically when this product detects a smile.
[264] Troubleshooting
Images cannot be played back.
Select the type of recording media you want to play back. (models with the internal
memory)
Select the movie type (XAVC S/AVCHD/MP4) you want to play by switching movie/photo
playback screen.
Images recorded on other devices may not be played back. This is not a malfunction.
To play movie files edited on a computer or other equipment and written back to the
recording media, but where no image appears on the Event View screen, perform [Repair
Img. DB F.].
To play a movie recorded in [
Rate] to the same value (30p or 24p) you set when recording. If not, you cannot play the
movie, and a thumbnail does not appear on the LCD monitor (1080 60i-compatible
device).
[265] Troubleshooting
Photos cannot be played back.
Troubleshooting
Troubleshooting
XAVC S 4K] format, make sure to set [
Troubleshooting
Recording
Playback
Playback
Frame