Questions, Assistance, and Repairs Your.local.hobby.store.and/or.place.of.purchase.cannot.provide.warranty.support.or.repair..Once.assembly,.setup.or. use.of.the.Product.has.been.started,.you.must.contact.Horizon.directly..This.will.enable.Horizon.to.better.answer.your. questions.and.service.you.in.the.event.that.you.may.need.any.assistance..For.questions.or.assistance,.please.direct.your. email.to.productsupport@horizonhobby.com,.or.call.877.504.0233.toll.free.to.speak.to.a.service.technician. Inspection or Repairs If.this.Product.needs.to.be.inspected.or.repaired,.please.call.for.a.Return.Merchandise.Authorization.(RMA)..Pack.. the.Product.securely.using.a.shipping.carton..Please.note.that.original.boxes.may.be.included,.but.are.not.designed.. to.withstand.the.rigors.of.shipping.without.additional.protection..Ship.via.a.carrier.that.provides.tracking.and.insurance. for.lost.or.damaged.parcels,.as.Horizon is not responsible for merchandise until it arrives and is accepted at our facility..A.Service.Repair.Request.is.available.at.www.horizonhobby.com.on.the.“Support”.tab..If.you.do.not.. have.internet.access,.please.include.a.letter.with.your.complete.name,.street.address,.email.address.and.phone.number. where.you.can.be.reached.during.business.days,.your.RMA.number,.a.list.of.the.included.items,.method.of.payment.. for.any.non-warranty.expenses.and.a.brief.summary.of.the.problem..Your.original.sales.receipt.must.also.be.included.. for.warranty.consideration..Be.sure.your.name,.address,.and.RMA.number.are.clearly.written.on.the.outside.of.the. shipping.carton. Warranty Inspection and Repairs To receive warranty service, you must include your original sales receipt.verifying.the.proof-of-purchase. date..Provided.warranty.conditions.have.been.met,.your.Product.will.be.repaired.or.replaced.free.of.charge..Repair.or.