HP StorageWorks x9720 Administrator's Manual page 7

Accessing the Onboard Administrator (OA) through the serial port...........................................96
Accessing the Onboard Administrator (OA) via service port....................................................97
Using hpacucli - Array Configuration Utility (ACU).................................................................97
The exds_stdiag utility........................................................................................................97
Syntax.........................................................................................................................98
Network testing tools..........................................................................................................98
exds_netdiag................................................................................................................99
Sample output..........................................................................................................99
exds_netperf.................................................................................................................99
POST error messages............................................................................................................100
LUN layout..........................................................................................................................100
X9720 monitoring................................................................................................................100
Identifying failed I/O modules on an X9700cx chassis..............................................................101
Failure indications............................................................................................................101
Identifying the failed component........................................................................................102
Re-seating an X9700c controller........................................................................................105
Viewing software version numbers..........................................................................................105
Troubleshooting specific issues................................................................................................106
Software services.............................................................................................................106
Failover..........................................................................................................................106
Windows X9000 clients...................................................................................................107
X9000 Software reinstall failed..........................................................................................107
Mode 1 or mode 6 bonding.............................................................................................107
X9000 RPC call to host failed............................................................................................108
Degrade server blade/Power PIC.......................................................................................108
ibrix_fs -c failed with "Bad magic number in super-block"......................................................108
LUN status is failed..........................................................................................................109
Apparent failure of HP P700m...........................................................................................109
X9700c enclosure front panel fault ID LED is amber..............................................................110
Spare disk drive not illuminated green when in use..............................................................110
Replacement disk drive LED is not illuminated green.............................................................110
X9700cx GSI LED is amber...............................................................................................110
X9700cx drive LEDs are amber after firmware is flashed.......................................................111
Configuring the Virtual Connect domain..................................................................................111
Synchronizing information on file serving nodes and the configuration database...........................112
16 Replacing components in the X9720 Network Storage System....................113
Customer replaceable components..........................................................................................113
Determining when to replace a component..............................................................................113
Hot-pluggable and non-hot-pluggable components....................................................................114
Returning the defective component..........................................................................................114
Parts-only warranty service.....................................................................................................114
Required tools......................................................................................................................114
Additional documentation......................................................................................................114
Replacing the c7000 blade enclosure and server blade parts.....................................................115
Replacing the blade enclosure...........................................................................................115
Replacing a server blade or system board of a server blade..................................................115
Replacing a server blade disk drive....................................................................................116
Replacing both disk drives.................................................................................................116
Replacing the Onboard Administrator (OA) module..............................................................116
Replacing the Ethernet Virtual Connect (VC) module (bay 1 or bay 2).....................................116
Replacing the SAS switch in Bay 3 or 4..............................................................................117
Replacing the P700m mezzanine card................................................................................118
Replacing capacity block parts...............................................................................................119
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