Technical Support - Thrustmaster Dual Trigger 2-in-1 Rumble Force User Manual

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TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.thrustmaster.com and click Technical Support.

From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of

drivers and software) that may help to resolve your problem. If the problem persists, you can contact the

Thrustmaster products technical support service ("Technical Support"):

By email:

In order to take advantage of technical support by email, you must first register online. The information you provide

will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical

Support page and follow the on-screen instructions. If you have already registered, fill in the Username and

Password fields and then click Login.

By telephone:

United Kingdom

0207 216 0047

United States /

514-279-9911

Canada

Denmark

82 33 28 58

Finland

09 81 71 01 54

Netherlands

0900 2026765

Norway

23 50 01 16

Sweden

08-51992032

Warranty information

Worldwide, Guillemot Corporation S.A. ("Guillemot") warrants to the consumer that this Thrustmaster product will be free

from material defects and manufacturing flaws for a period of two (2) years from the original date of purchase. Should the

product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the

procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location

indicated by Technical Support).

Within the context of this warranty, the consumer's defective product will, at Technical Support's option, be either repaired or

replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries (including for indirect

damages) is limited to the repair or replacement of the Thrustmaster product. The consumer's legal rights with respect to

legislation applicable to the sale of consumer goods are not affected by this warranty.

This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a result of

inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a material defect or

manufacturing flaw; (2) in the event of failure to comply with the instructions provided by Technical Support; (3) to software

not published by Guillemot, said software being subject to a specific warranty provided by its publisher.

Additional warranty provisions

In the United States of America and in Canada, this warranty is limited to the product's internal mechanism and external

housing. Any applicable implied warranties, including warranties of merchantability and fitness for a particular purpose, are

hereby limited to two (2) years from the date of purchase and are subject to the conditions set forth in this limited warranty.

In no event shall Guillemot Corporation S.A. or its affiliates be liable for consequential or incidental damage resulting from

the breach of any express or implied warranties. Some States/Provinces do not allow limitation on how long an implied

warranty lasts or exclusion or limitation of incidental/consequential damages, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other legal rights which vary from State to State or

Province to Province.