Customer Service - Siemens KG series N Instructions For Use Manual

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Fault
The temperature in the
freezer compartment is too
freezer compartment is too
warm.
warm.
Freezer compartment door
was open for a long time;
temperature is no longer
reached.

Customer service

Your local customer service can be found
in the telephone directory or in the
customer service index. Please provide
customer service with the appliance
product number (E no.) and production
number (FD no).
34
Possible cause
S Freezer compartment door
is open.
S The ventilation openings are
blocked.
S Too much food was placed in
the freezer compartment at
once.
The evaporator (refrigeration
generator) in the No Frost
system is covered in thick ice
and can no longer be defrosted
fully automatically.
Remedial action
Close the door.
Ensure that there is adequate
ventilation.
Do not exceed max. freezing
capacity.
To defrost the evaporator, remove
the frozen food with the
compartments, insulate well and
store in a cool location.
Switch off the appliance and move
it away from the wall. Leave the
appliance door open.
After approx. 20 min.
the condensation begins to run into
the evaporation pan, Fig. e, at the
rear of the appliance. To prevent
the evaporation pan from
overflowing in this case, mop up
the condensation with a sponge.
The evaporator is defrosted when
the water stops running into the
evaporation pan. Clean the interior.
Switch the appliance back on again.
This information can be found on the
product label. Fig. r
To prevent unnecessary call outs, please
assist customer service by quoting the
product and production numbers.
This will save you additional costs.

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