Troubleshooting The Processors - Dell PowerEdge SC1425 Installation And Troubleshooting Manual

Troubleshooting the Processors
Problem
Error message indicates a processor problem.
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A heat sink is not installed for each processor.
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Action
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1. Run the appropriate online diagnostics test. See
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See "Opening the
4. Ensure that each processor and heat sink are properly installed. See
5. Close the system. See "Closing the
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
7. Run the appropriate online diagnostic test.
If the tests fail or the problem persists, continue to the next step.
8. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9. Open the system. See "Opening the
10. Remove the second processor, leaving only processor 1 installed. See
To locate the processors, see Figure A-3.
If only one processor is installed, see
11. Close the system. See "Closing the
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate online diagnostic test.
If the tests complete successfully, go to
14. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
15. Open the system. See "Opening the
16. Replace processor 1 with another processor of the same capacity. See
17. Close the system. See "Closing the
18. Run the appropriate online diagnostic test.
If the tests complete successfully, replace processor 1. See
19. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
20. Open the system. See "Opening the
21. Reinstall the second processor that you removed in
"Using Dell Diagnostics" in "Running the System Diagnostics."
System."
System."
System."
"Getting Help."
System."
step 19.
System."
System."
Getting Help
"Getting Help."
System."
step 10. See "Replacing the
"Replacing the Processor" in "Installing System Components."
"Replacing the Processor" in "Installing System Components."
"Replacing the Processor" in "Installing System Components."
Processor" in "Installing System Components."