3Comfacts Automated Fax Service; Support From Your Network Supplier; Support From 3Com - 3Com 1100 User Manual

3ComFacts
Automated Fax
Service
Support from Your
Network Supplier

Support from 3Com

The 3ComFacts automated fax service provides technical articles,
diagrams, and troubleshooting instructions on 3Com products 24 hours a
day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone:
1 408 727 7021
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, please call
the 3Com technical telephone support phone number at the location
nearest you.
When you contact 3Com for assistance, have the following information
ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision levels
Diagnostic error messages
Details about recent configuration changes, if applicable

Support from Your Network Supplier

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