Configuring The Voip Gateway Through Ivr; Ivr (Interactive Voice Response) - D-Link DVG-5004S User Manual

Voip gateway
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DVG-5004S User's Manual

4. Configuring the VoIP Gateway through IVR

Preparation
1.
Connect the power supply, telephone set, telephone cable, and network cable properly.
2.
If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask,
and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any
question.
3.
If you intend to operate the VoIP Gateway under NAT, the IP range of VoIP Gateway WAN Port and
LAN Port IP Address should not be the same in order to avoid phone failures.
IVR configuration provides basic query and setup functions, while browser configuration provides full setup
functions.

4-1 IVR (Interactive Voice Response)

The VoIP Gateway provides convenient IVR functions. Users are able to get query and setup the VoIP
Gateway with a phone-set and function-codes without turning on the PC.
Note: When finishing the setup, make sure the new settings are saved. This will enable the new settings to
take effect after the system is restarted.
Instructions
FXS Port: Connect to telephones. To access IVR mode, passwords should be entered, "* * password #".
Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table. When
correct IVR passwords are entered and accepted, an indication tone can be heard indicates the system is
in IVR setup mode. Enter function codes to check or configure the VoIP Gateway.
Example: If your password is "1234", enter
setup mode. Next, enter a function code to check or configure the VoIP Gateway. If your password is
*
"admin", enter
(page 68) for available functions and codes.
Once the setting or query has been completed, you can hear a dial tone. Use the same procedure to make
a second query or setting. To exit IVR mode, simply hang up the phone.
Example: enter "**#" (you are now in IVR mode)
system responds with an IP address. You can continue with more settings or queries: enter 111 (to set a
new IP address)
D-Link Systems, Inc.
*
*
(star)
(star)
(star) 41 44 53 49 54 # (pound). Please refer to the IVR Functions Table
enter 192*168*1*2 (new IP address).
*
*
(star)
(star) 1 2 3 4 # (pound), and now you are entering IVR
enter 101 (to query the current IP address)
VoIP Gateway Configuration
the
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