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Service Manual ACTIVE SMART Refrigerator/Freezer Ice And Water Models E522BRXFDU, E522BRXU, E522BLXFDU, E522BLXU PRODUCT CODES 22128, 22179, 22129, 22184, 22272, 22273, 22296, 22297 SERVICE SUPPLEMENT 517804 D...
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MARCH 2009 The specifications and servicing procedures outlined in this manual are subject to change without notice. The latest version is indicated by the reprint date and replaces any earlier editions.
517804D CONTENTS ICE & WATER INTRODUCTION..................... 7 Display Functional Schematic..................7 DISPLAY INTERFACE FEATURES..................7 Display Interface Features (Products Before January 2009 ........... 8 Display Interface Features (Products after January 2009) ..........8 Display Interface Button Description (Products before January 2009) ......9 Display Interface Button Description (Products after January 2009) ......
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517804D WATER DISPENSER ......................29 Pressure Dispensing Pad ..................... 29 Initial Use ........................29 Measured Fill Use (Products before January 2009) ............ 30 Measured Fill Use (Products after January 2009) ............30 Water Filter and Cartridge .................... 30 Changing The Water Filter.................... 30 To Reset Filter Icon ......................
517804 D ICE & WATER INTRODUCTION Ice making and water dispensing facilities are being introduced to the E522B Active Smart refrigerators. The introduction required design changes to some components and the physical movement and/or position of other components. The functionality of the Active Smart product including downloading and diagnostics have not changed.
517804 D • Icemaker on/off. • Bottle chill mode – 10, 15, 20, 25, 30 minute timer with alarm. • Freezer chill mode – nominated freeze time at lower temperature set point. • Water dispensing. • Measured fill water dispensing – water dispensing volume selection with 3 set points preset. •...
517804 D Display Interface (Button Description) For Products produced before January 2009 DOWN MEASURED Measured Fill The MEASURED FILL key enables you to select the amount of water to be dispensed. Menu The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and Settings) Arrow Keys The ARROW keys are used to scroll through the settings of each function.
517804 D Display Interface Button Descriptions For Products produced after January 2009 Down Menu Lock Menu The MENU key allows you to scroll through the main menu options (Chill, Temperature, Ice and Settings) Arrow Keys The arrow keys are used to scroll through the settings of each function. Lock The LOCK key enables and disables the water dispenser and all the buttons.
517804 D FEATURES (Products Before January 2009) 2.5.1 Icemaker On/Off This mode simply turns the icemaker on or off. To access the ice mode, press the MENU key until ICE is highlighted. Then use an arrow key to scroll to the icemaker ON or OFF.
517804 D The amount of water dispensed is pre-selected. Metric 250ml – cup 300 ml – glass 1000ml – jug The UP and DOWN keys can be used to change the units in 25ml increments. 8 floz – cup 10 floz – glass 1 Qt –...
517804 D FEATURES (Products After January 2009) 2.6.1 Icemaker On/Off This mode simply turns the icemaker on or off. To access the ice mode, press the MENU key until ICE is highlighted. Then use an arrow key to scroll to the icemaker ON or OFF.
517804 D 2.6.7 Dispense Lock Water Dispense Key Lock - disables the water dispensing pad & prevents water from being dispensed. To activate this mode press the MENU and MEASURED FILL button together for two (2) seconds. 2.6.8 Key Lock Display Key Lock -disables all the buttons.
517804 D To Manually Force Icemaker (Products after January 2009) Press LOCK key first, then DOWN + UP keys and hold all three (3) keys for 4 seconds. This will activate the icemaker. Note: if the bins are removed to observe the icemaker operation, the icemaker will start to rotate. However, if the bin lever device is in a down position the icemaker will not rotate.
517804 D KEY PRESSES (Products before JANUARY 2009) To activate any mode, certain combinations of key presses are required. The key-presses are as follows. Key presses used by the service technician are those shown shaded. Function Key Presses Action Press Time Key Silent Mode Menu On/Off...
517804 D KEY PRESSES (Products After JANUARY 2009) To activate any mode, certain combinations of key presses are required. The key-presses are as follows. Key presses used by the service technician are those shown shaded. Function Key Presses Action Press Time Key Silent Mode Up + Down On/Off...
517804 D DIAGNOSTICS Diagnostics A spanner symbol and LCD fault code will appear automatically if there is a fault in the temperature measuring system, defrost system, fans or low ambient heater. (Refer diagram below) When the PC door is opened an alarm will sound, the number of beeps also indicates the fault code. Pressing any of the control buttons can deactivate these alarms.
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517804 D Fault Code 7 Reason: The resistance of the Evaporator sensor is outside the normal range (> 45K Ohms). Primary Action: Check the sensor connection at the power module. Secondary Action: Replace the sensor. Fault Code 8 Reason: The resistance of the Evaporator sensor is outside the normal range. (<660 Ohms) Primary Action: Check the sensor connection at the power module.
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517804 D Fault Code 16 Reason: PC fan is drawing more current than is expected. Either the wiring is shorted or the fan is faulty. Primary Action: Check PC fan wiring and connections at both fan and power module. Secondary Action: Check fan.
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517804 D Fault Code 26 Reason: Icemaker motor timed out Primary Action: The icemaker gearbox is not returning to the start position and ends signal to controller. Secondary Action: Check the gearbox, and if faulty, replace. Fault Code 27 Reason: Icemaker motor current high.
517804 D Icemaker Fault Codes If a fault should develop with the Ice Making system, a LED will illuminate on the ice making PCB, which is attached to the power module. The LED is visible from the back of the product; hence the product must be wheeled away from the wall to view the fault codes.
517804 D Testing Icemaker Sensor The icemaker sensor is located on the bottom of the ice cube tray. The testing is carried out at the power module. Icemaker sensor located under insulated pad Sensor Insulator • Disconnect the refrigerator from the power supply. •...
517804 D Testing Icemaker Motor Testing of the icemaker motor is carried out at the power module. Note: Before any testing is carried out ensure the product has an ice bin in place and the icemaker arm is in the down position. Procedure: •...
517804 D DIAGNOSTIC MODES Diagnostic Mode To enter diagnostic modes, press and hold the MENU and UP button for 4 seconds. The first display shown is the PC temperature as shown in Diagram A. The actual temperature of the PC is shown. Note:- Temperatures shown on display are in Degrees Centigrade (Temperature Conversion Table on last page) Diagram A...
517804 D Diagram E Spare Press UP button once more – Spare. The LCD will display 87.5, which is the software maximum temperature and is not in use for this product. Diagram F Spare Press UP button once more – Fault History HOO shall be highlighted.
517804 D Example. • The Compressor is on • The FC fan is on • The PC fan is on Note: In I/O mode the illumination of the LCD will turn off if the PC door is opened. Fault History The Fault History will indicate the last fault that occurred with the product, however, this will only be displayed for a period of 4 days, after which can only be accessed through a download.
517804 D LCD Display When the PC door is opened the backlight of the display will turn off and the functions will not operate i.e.: the water dispenser will not work and temperature setting etc cannot be altered. However, if the door is left open for 5 minutes the interior light will turn off and the alarm will sound at this point the display will start working and all functions will be operative.
517804 D To change Measured Fill. (Products before January 2009) Press the MEASURED FILL button. The default quantity is 250 mls/8flozs. To change the quantity, press the MEASURED FILL button again. This will change the quantity to 300mls/10flozs. Pressing the button once more will change to the jug icon 1litre/1quart. The water-dispensing icon will animate when the water is being dispensed.
517804 D To disable the filter Alarm - Products before January 2009) Disable the alarm if no filter is to be fitted. Press and hold the MEASURED FILL button, and press and hold the MENU and UP buttons for 4 seconds to turn this feature on/off.
517804 D PROBLEM SOLVING CHECKLIST Problem Possible Causes What to do. Icemaker makes Normal icemaker operation. Refer to normal operating noises. unfamiliar sounds or seems too loud. Automatic Icemaker Icemaker has not been switched on Switch on icemaker does not work Bin is in the wrong way or no bin at all Place bin so scoop is on the right hand side.
517804 D SERVICE PROCEDURES Safety Considerations CAUTION ALL TERMINALS AND INTERNAL PARTS SHOULD BE TREATED AS LIVE. ALL SERVICING SHOULD BE CARRIED OUT WITH THE REFRIGERATOR DISCONNECTED FROM THE POWER SUPPLY. COMPONENT REPLACEMENT Icemaker PCB Replacement • The icemaker PCB is fitted to the outside of the power module. •...
517804 D Water Valve Replacement • Ensure the water is turned off at supply tape. • Disconnect the refrigerator from the power supply. • Pull the product away from the wall to access the rear of the product. • To remove the water tube from the water valve, push the inner part of the clip inwards and hold down while pulling the tube from the valve.
517804 D Step 4 Refit in reverse order. Ensure the wiring is placed and clipped into the correct position. Ensure the flow meter and water hose are in the correct position prior to clipping the panel into position. If necessary, replace the water hose between the flow meter and the dispenser.
517804 D • Remove water tubes from tank. Hoses are accessible once tank is removed. Refitting Water Tank • Place the bottom section of the tank onto protrusion on PC liner (Refer Diagram C and D) Diagram C Diagram D •...
517804 D • Fit duct insulation and duct cover • Fit PC sensor into PC cover. • Replace shelves and crisper. • Turn water on and flush out system until all the air has been removed from water tank (refer Diagram F).
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517804 D Remove the door dispensing pad, wiring and water tube from the old door and refit all components to the new door. Reassemble in reverse order. 9.11 Replacing PC Door (Manufactured before May 2007) (Without John Guest fitting under top hinge cover). •...
517804 D Turn guide 90º to door to remove guide from housing Remove hose from door conduit. Fit harness to bullet supplied with replacement door and tape harness to bullet Note this is required to pull the harness through the conduit. Ease bullet into conduit and draw harness out of door.
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517804 D Push hose through the guide until the hose equals the same length of the harness Note by connecting the harnesses makes the measuring easier. Using the bullet, place the RAST connector and hose as shown. Feed the harness and hose through the door conduit.
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517804 D Ensure water tubes are clipped into position correctly Flow meter wiring is fitted behind flow meter to display panel is correctly fitted. Refit LCD housing ensuring wiring harness is firmly in the is not preventing.
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517804 D Refit guide to hinge – ensure tab lines up with cut out Refit screw to hinge plate Fit hinge cover Note: If the original water tube is to be refitted, check the end of the tube for any damage and if the tube has small pieces of plastic protruding, cut ¼...
517804 D 10 ICE & WATER COMMON COMPLAINTS The following are common complaints/problems/concerns regarding water and ice, which may or have occurred. Explanation for these faults is given for the serviceman to better deal with customers having concerns. 10.1 Sublimation When ice is not being used on a continual basis, cold dry air from the evaporator passes over the ice, causing the ice to dehydrate (evaporate, moisture is removed) and the ice will slowly disappear.
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