LG LDG3015SB Service Manual
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LG LDG3015SB Service Manual

30” freestanding gas range
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See also: Owner's Manual , Installation Manual
삼
흥
정
판
30" Freestanding Gas Range
SERVICE MANUAL
MODEL: LDG3015ST
CAUTION
BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
P/NO : MFL63290106
LDG3015SB
LDG3015SW
1
Website http://biz.lgservice.com
Internal Use Only
January, 2011
Printed in Korea

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  • Page 1 삼 흥 정 판 Internal Use Only Website http://biz.lgservice.com 30” Freestanding Gas Range SERVICE MANUAL MODEL: LDG3015ST LDG3015SB LDG3015SW CAUTION BEFORE SERVICING THE UNIT, READ THE SAFETY PRECAUTIONS IN THIS MANUAL. January, 2011 P/NO : MFL63290106 Printed in Korea...

  • Page 2: Safety Precautions

    SAFETY PRECAUTIONS • Repairs of the appliance should be carried out by a licensed technician only. Incorrect repairs may result in dangerous situations. If you need repairs, contact an LG Service Center or your dealer. • If the power cord is defective, it must be replaced by a qualified service agent with a UL listed range cord.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS (Page) GENERAL- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-1 ~ 1-5 •...
  • Page 4 (Page) COMPONENT TEST - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-1 ~ 4-3 •...

  • Page 5: General

    GENERAL IMPOR ANT SAFETY INSTRUCTIONS IMPOR ANT SAFETY INSTRUCTIONS Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, injury to person, or damage when using the range. This guide don’t cover all possible conditions that may occur. For further assistance contact your service agent or manufacturer.
  • Page 6 GENERAL IMPOR ANT SAFETY INSTRUCTIONS IMPOR ANT SAFETY INSTRUCTIONS • Be sure your appliance is properly installed and grounded WARNING by a qualified technician. • Do not repair or replace any part of the appliance unless • DO NOT store items of interest to specifically recommended in the manual.

  • Page 7: Surface Cooking Units

    GENERAL IMPOR ANT SAFETY INSTRUCTIONS IMPOR ANT SAFETY INSTRUCTIONS SURFACE COOKING UNITS SELF-CLEAN OVENS • If the top burner flame goes out,gas is still flowing to the • Do Not Clean Door Gasket – The door gasket is essential burner until the knob is turned to the “OFF” position.Do not for a good seal.

  • Page 8: Model & Serial Number Label And Tech Sheet Locations

    GENERAL MODEL & SERIAL NUMBER LABEL MODEL & SERIAL NUMBER LABEL AND TECH SHEET LOCA TIONS AND TECH SHEET LOCA TIONS The Model/Serial Number label and Tech Sheet locations are shown below. * Nameplate is located on reverse of control panel. Flip up to read nameplate from front of range. Model &...
  • Page 9 GENERAL SPECIFICA TIONS SPECIFICA TIONS Model Number LDG3015ST LDG3015SB LDG3015SW Category Non Convection Overall Width 30" Installation type Freestanding Color availability Black White Control Oven Push button key pad Cooktop Knob Display LED Green Electronic clock & timer Control lock capability...

  • Page 10: Using Your Range

    USING YOUR RANGE GENERAL INFORMA TION GENERAL INFORMA TION Rating Label Broil Mode(For the Upper oven only) Broil burner operates during broil mode. Broil can Model numbers are recorded on the rating label. be used to cook foods which are normally broiled. Rating label is located on the lower door right side.

  • Page 11: Control Panel Features

    USING YOUR RANGE CONTROL P ANEL FEA TURES CONTROL P ANEL FEA TURES Upper oven 13. LOWER SELF CLEAN: Use the SELF CLEAN function of the UPPER OVEN to clean the inside 1. BAKE: To use traditional bake function. of the LOWER OVEN automatically. 2.

  • Page 12: To Turn On On The Surface Burners

    USING YOUR RANGE 1. TO TURN ON THE SURFACE BURNER 5. TIMER ON/OFF 1. Be sure all the surface burners are placed in TIMER Desired TIMER their respective positions. ON/OFF time ON/OFF 2. Push the control knob in and turn it to the To cancel timer at any time, touch TIMER ON/OFF pad.

  • Page 13: Bake, Timed Bake, Delayed Timed Bake

    USING YOUR RANGE 2) PREHEATING ALARM LIGHT ON/OFF 11. OVEN LOCKOUT 1. Press SETTING pad 3 times. Press and hold the START pad for 3 seconds 2. Press “1” pad to switch between (to activate or reactivate LOCKOUT) ON and OFF 3.

  • Page 14: Component Access

    COMPONENT ACCESS This section instructs you on how to service each component inside the range. The components and their locations are shown below. COMPONENT LOCA TIONS COMPONENT LOCA TIONS Display SMPS Relay PCB Main PCB Door locking motor & micro switch Oven Sensor Spark module Burner pipe...

  • Page 15: Removing The Back, Control Cover And Key Pad Assembly

    COMPONENT ACCESS REMOVING THE BACK, CONTROL COVER REMOVING THE BACK, CONTROL COVER AND KEY P AD ASSEMBL AND KEY P AD ASSEMBL 8. Remove the 2 screws of the eyebrow from the WARNING controller sub assembly and remove the eyebrow. •...
  • Page 16 COMPONENT ACCESS REMOVING THE SP ARK MODULE (IG TRANS) REMOVING THE SP ARK MODULE (IG TRANS) AND POWER CONTROL BOARD (PCB) AND POWER CONTROL BOARD (PCB) 4. There are 4 PCB's (power control board). When WARNING you check PCB, check the proper pcb in default mode and check main pcb.

  • Page 17: Removing The Cooktop Plate

    COMPONENT ACCESS REMOVING THE COOKT OP PLA REMOVING THE COOKT OP PLA 5. Lift top up at front. WARNING • DISCONNECT power supply cord from the outlet before servicing. • Replace all panels and parts before operating. • RECONNECT all grounding devices. - Failure to do so can result in severe personal injury, death or electrical shock.
  • Page 18 COMPONENT ACCESS REMOVING THE CASE ASSEMBL REMOVING THE CASE ASSEMBL (COOKT OP BURNER ASSEMBL (COOKT OP BURNER ASSEMBL 4. Remove the tubing fitting (5/8-inch). WARNING 5. Remove 5 phillips head screws. • DISCONNECT power supply cord from the outlet before servicing. •...

  • Page 19: Removing The Cooktop Parts

    COMPONENT ACCESS REMOVING THE COOKT OP P REMOVING THE COOKT OP P 4. To remove the valve: WARNING a) Remove the manifold panel (See the step 3 on page 3-5). • DISCONNECT power supply cord b) Remove the fitting that you need to remove. from the outlet before servicing.
  • Page 20 COMPONENT ACCESS 5. To remove the ignition switch: a) Remove the manifold panel (See the step 3 on page 3-5). b) Pry on the 2 release tabs and slide the switch off the valve stem. c) Remove the connector and remove the ignition switch.
  • Page 21 COMPONENT ACCESS REMOVING THE DOOR LA TCH & UPPER DOOR SWITCH REMOVING THE DOOR LA TCH & UPPER DOOR SWITCH (For the Upper oven only) (For the Upper oven only) b) Remove the door latch from the Upper cavity WARNING and unhook the actuating rod.
  • Page 22 COMPONENT ACCESS REMOVING THE DOOR LA TCH & LOWER DOOR SWITCH REMOVING THE DOOR LA TCH & LOWER DOOR SWITCH (For the Lower oven only) (For the Lower oven only) b) Remove 2 screws to widen the space between WARNING Upper &...
  • Page 23 COMPONENT ACCESS 6. To remove the door switch: a) Remove the door switch from the range. To do this, squeeze tabs and use a long nose plier or a snapring plier, and tap it out of the hole with a hammer. b) Disconnect the wires from the terminals.

  • Page 24: Removing The Broil Burner Assembly

    COMPONENT ACCESS REMOVING THE BROIL BURNER ASSEMBL REMOVING THE BROIL BURNER ASSEMBL (For the Upper oven only) (For the Upper oven only) 5. To remove the broil Burner assembly: WARNING a) Remove the wire cover by removing the screw. b) Remove the 5 screws in the order for easily •...
  • Page 25 COMPONENT ACCESS OVEN BOTT OM, THE FRAME GUIDE AND THE UPPER OVEN BOTT OM, THE FRAME GUIDE AND THE UPPER BAKE BURNER ASSEMBL Y (For the Upper oven only) BAKE BURNER ASSEMBL Y (For the Upper oven only) 1. Turn off the electrical supply and gas supply 6.
  • Page 26 COMPONENT ACCESS OVEN BOTT OM, THE FRAME GUIDE AND THE LOWER OVEN BOTT OM, THE FRAME GUIDE AND THE LOWER BAKE BURNER ASSEMBL Y (For the Upper oven only) BAKE BURNER ASSEMBL Y (For the Upper oven only) 1. Turn off the electrical supply and gas supply 6.

  • Page 27: Removing The Oven Light & Socket Assembly

    COMPONENT ACCESS REMOVING THE OVEN LIGHT & SOCKET ASSEMBL REMOVING THE OVEN LIGHT & SOCKET ASSEMBL (For both the Upper & Lower oven) (For both the Upper & Lower oven) WARNING CAUTION • DISCONNECT power supply cord • Be careful not to scratch or chip the from the outlet before servicing.

  • Page 28: Removing The Latch Drive Assembly

    COMPONENT ACCESS REMOVING THE LA TCH DRIVE ASSEMBL REMOVING THE LA TCH DRIVE ASSEMBL (For the Upper oven only) (For the Upper oven only) DOOR LOCKING MECHANISM WARNING The door lock assembly is located at the back side • DISCONNECT power supply cord of range.
  • Page 29 COMPONENT ACCESS REMOVING THE LA TCH DRIVE ASSEMBL REMOVING THE LA TCH DRIVE ASSEMBL (For the Lower oven only) (For the Lower oven only) 6. Remove the 3 mounting screws from the latch drive. WARNING • DISCONNECT power supply cord from the outlet before servicing.

  • Page 30: Removing The Oven Temperature Sensor

    COMPONENT ACCESS REMOVING THE OVEN TEMPERA TURE SENSORS REMOVING THE OVEN TEMPERA TURE SENSORS (For both the Upper & Lower oven) (For both the Upper & Lower oven) WARNING • DISCONNECT power supply cord from the outlet before servicing. • Replace all panels and parts before operating.

  • Page 31: Removing & Replacing The Lift-Off Oven Door

    COMPONENT ACCESS REMOVING & REPLACING THE LIFT -OFF OVEN DOOR REMOVING & REPLACING THE LIFT -OFF OVEN DOOR (For the Upper door) (For the Upper door) To replace the door: CAUTION Step. 1 • Be careful when removing and Be sure both hinges are lifting the door.
  • Page 32 COMPONENT ACCESS REMOVING & REPLACING THE LIFT -OFF OVEN DOOR REMOVING & REPLACING THE LIFT -OFF OVEN DOOR (For the Lower door) (For the Lower door) To replace the door: CAUTION Step. 1 • Be careful when removing and Firmly grasp both sides of the door at the top. lifting the door.

  • Page 33: Removing The Upper Oven Door Handle & Glass

    COMPONENT ACCESS REMOVING THE UPPER OVEN DOOR HANDLE & GLASS (For the Upper door) REMOVING THE UPPER OVEN DOOR HANDLE & GLASS (For the Upper door) 6. To remove the door handle & trim (for Stainless model) a) WARNING Remove the 4 door handle screws and lift the door handle off door trim and slide up the door trim.
  • Page 34 COMPONENT ACCESS 8. To remove a hinge receptacle assembly: c) Lift the inner oven door glass and bracket a) Remove the 4 top liner screws assembly out of the door liner. (See step 3 on page 3-20) b) Place the door liner assembly on a padded work surface with the hinge receptacles over the edge.

  • Page 35: Removing The Lower Oven Door Handle & Glass

    COMPONENT ACCESS REMOVING THE LOWER OVEN DOOR HANDLE & GLASS (For the Lower door) REMOVING THE LOWER OVEN DOOR HANDLE & GLASS (For the Lower door) 6. To remove the door handle & trim (for Stainless model) a) WARNING Remove the 4 door handle screws and lift the door handle off door trim and slide up the door trim.
  • Page 36 COMPONENT ACCESS 8. To remove a hinge hanger assembly: d) Lift the inner oven door glass and bracket a) Remove the 4 top liner screws assembly out of the door liner. (See step 3 on page 3-22) b) Place the door liner assembly on a padded work surface with the hinge hangers over the edge.

  • Page 37: Removing The Oven Door Gasket

    COMPONENT ACCESS REMOVING THE OVEN DOOR GASKET REMOVING THE OVEN DOOR GASKET 3. Pull the ends of the gasket out of the liner holes. WARNING Liner Hole • DISCONNECT power supply cord from the outlet before servicing. • Replace all panels and parts before operating.

  • Page 38: Removing A Side Panel

    COMPONENT ACCESS REMOVING A SIDE P ANEL REMOVING A SIDE P ANEL 7. Remove the 6 screws from the left or right side WARNING panel. • DISCONNECT power supply cord from the outlet before servicing. • Replace all panels and parts before operating.
  • Page 39 COMPONENT ACCESS REMOVE THE OVEN V VE (SAFETY V REMOVE THE OVEN V VE (SAFETY V & GAS REGULA & GAS REGULA c) Remove the 3 connectors. WARNING d) Remove the 3 screws and than lift the oven valve. • DISCONNECT power supply cord from the outlet before servicing.

  • Page 40: Component Test

    COMPONENT TEST Before testing any of components, perform the following checks: NOTE: 1. The most common cause for control failure is corrosion on connectors. Therefore, disconnecting and reconnecting wires will be necessary throughout test procedures 2. ALL units in the first few days of use should be checked for mis-wiring or loose connections 1.

  • Page 41: Micro Switch (Normally Open Type)

    Components Test procedures Results Door latch Door latch Micro Switch 1. Refer to page 3-15, 3-16 for the servicing open Locked (normally open type) procedure 2. Measure the resistance (Multiple meter scale: R x 1000) Continuity Infinite NOTE: After checking for the continuity of switch, make sure that they are connected correctly Oven Sensor 1.

  • Page 42: Oven Lamp

    Components Test procedures Results Normal: Approximately Oven lamp 1. Measure the resistance after cooling down 5 Ω ± 10% (Multiple meter scale: R x1) If not replace Normal: 45 Ω ~ 400 Ω Broil or bake igniter 1. Refer to page 3-11, 3-12, 3-13 for servicing procedure. (Room Temperature 2.

  • Page 43: Conversion To Lp Gas

    CONVERSION TO LP GAS 2. CONVERT THE PRESSURE REGULATOR WARNING WARNING • Turn off the electrical supply and gas supply going to the range. • Do not remove the pressure • Replace all panels and parts before regulator from the range. operating.
  • Page 44 CONVERSION TO LP GAS 1) Remove grates, burner caps and burner WARNING heads. 2) Remove the brass orifice spud in the chimney • Turn off the electrical supply and of each burner using a 5/16" or 8mm nut gas supply going to the range. driver.
  • Page 45 CONVERSION TO LP GAS 5. CONVERT THE OVEN BURNER ORIFICES WARNING 1) UPPER OVEN BAKE BURNER • Turn off the electrical supply and a) Remove oven door, oven bottom, frame guide, nozzle case and oven burner gas supply going to the range. assembly (See the page 3-12).
  • Page 46 CONVERSION TO LP GAS 6. Turn on the Electrical and Gas Supply to WARNING continue with flame adjustment. • Turn off the electrical supply and 7. ADJUSTING THE AIR SHUTTER gas supply going to the range. For bake burner, adjust the Air Shutter for LP gas, loosen the Philips head screw and rotate the •...
  • Page 47 CONVERSION TO LP GAS 4) Insert a small, flat bladed screwdriver into the WARNING valve shaft as shown in Fig. 1. Turn the adjustment screw until the flame • Turn off the electrical supply and reaches the desired size. gas supply going to the range. 5) Replace the knob.

  • Page 48: Composition Of Control

    COMPOSITION OF CONTROL Key Matrix Key Matrix Oven Keypad -32Key...
  • Page 49 COMPOSITION OF CONTROL Oven System PCB (P/N :EBR72822701) Oven Relay PCB (P/N : EBR71261602) Front Back Oven Display PCB (P/N : EBR72822801) Controller assembly SMPS PCB (P/N : EBR64624702)
  • Page 50 COMPOSITION OF CONTROL Oven system PCB Oven system PCB P/N :EBR72822702 CN401 CN712 CN03 CN403 CN402 CN04 CN01 CN51 Oven Display PCB Oven Display PCB P/N :EBR72822801 CN02 CN402 CN401 CN403...
  • Page 51 COMPOSITION OF CONTROL OVEN RELA Y PCB OVEN RELA Y PCB P/N :EBR71261602 CN12 CN11 CN03 CN02 CN01 SMPS PCB SMPS PCB P/N :EBR64624702...

  • Page 52: Diagnosis Through Schematic

    DIAGNOSIS THROUGH SCHEMATIC Symptom : No heating (F-9, F-19) - check: Heater and relay Open/ short Symptom : Oven hot (F-6, F-16) - check: heater Relays Short Symptom : Oven lamp not operating -. Check:Lamps coil’s resistance : Normal : approximately 20~40Ω) Symptom : Dead -.

  • Page 53: Check The Failure Code (F-Code)

    CHECK THE FAILURE CODE (F-code) ■ When the oven has some failure on cooking, -. Oven may stop operating and F-code will display in display window. -. Some F-codes display immediately(F-3,F-9,F-19), but other codes will store in EEPROM memory and not displayed ■...

  • Page 54: Safty Caution Error Code Summary

    SAFETY CAUTION & ERROR CODE SUMMARY 1.1 Safety Caution • Unless SVC manual indicate that ‘power is on’, normal state is power off. 1.2 Error Code Summary Code Description Operation Opened Sensor Upper Oven Thermistor remains open for over 1 min, after cook starts during cooking.

  • Page 55: Checking Flow Chart By Failure

    CHECKING FLOW CHART BY FAILURE Symptom Check Point 1. Power Failure 1.Check Electric Wiring (Dead) 2.Check the SMPS PCB 2. No Display 10-1...

  • Page 56: No Display (No Power)

    CHECKING FLOW CHART BY FAILURE No display (No power) Control Dead Check AC input of SMPS PCB - SMPS PCB CN1 (pin 1 and 3) Select a function Any beeping Sound? Replace the Oven system PCB (EBR72822702) 120V AC? Normal? Replace the DISPLAY PCB Replace the SMPS PCB (EBR72822801)
  • Page 57 CHECKING FLOW CHART BY FAILURE No display (No power) Check the connection of L1 and N from power inlet. Normal? Fix or replace the lead wire Check and fix the connection 1. Between Oven SYSTEM and SMPS PCB, 2. Between DISPLAY and Oven system PCB Normal? Replace the Oven SYSTEM PCB (EBR72822702)
  • Page 58 CHECKING FLOW CHART BY FAILURE Symptom Check Point 1. No heating 1. Check Electric Wiring 2. F-9 2. The Igniter’s Resistance. 3. F-19 3. Check the Sensor. (Thermister) Check the sensor 10-4...

  • Page 59: Oven Does Not Heat (Including F-9, F-19 Error)

    CHECKING FLOW CHART BY FAILURE Oven does not heat (including F-9, F-19 Error) No heating Disconnect power Check the electric wiring 1. Harness of Relay connection. 2. Each Igniter’s connection. 3. Oven System and Relay PCB connection(CN11, CN12) UPPER UP_Broil UP_Broil UP_Broil UP_Broil...
  • Page 60 CHECKING FLOW CHART BY FAILURE Oven does not heat (including F-9, F-19 Error) Check the resistance of each igniter (measure the resistance after cooling down) Normal:approximately 45Ω~400Ω Broil ignitor Baker ignitor Normal? Replace the failed ignitor Check the resistance of Gas valve Normal:approximately 1~1.5Ω...
  • Page 61 CHECKING FLOW CHART BY FAILURE Oven does not heat (including F-9, F-19 Error) Normal? Replace the error heater Connect the power Check the value of Thermister by using the test mode • To enter the test mode, follow these steps: 1.
  • Page 62 CHECKING FLOW CHART BY FAILURE Oven does not heat (including F-9, F-19 Error) Normal? Disconnect the oven sensor and check the value (measure the resistance after cooling down) Normal:approximately 1.06 kΩ at 65°F ~ 1.12 kΩ at 85°F. Normal? Replace the oven sensor Replace the Relay PCB (EBR71261602) Replace the Oven SYSTEM PCB...
  • Page 63 CHECKING FLOW CHART BY FAILURE Symptom Check Point 1. Door Lock System 1. Check the Electric wiring Failure 2. Check the Motor’s Resistance 2. F-10, F-20 10-9...

  • Page 64: Door Lock System Error (F-10, F-20 Error)

    CHECKING FLOW CHART BY FAILURE → → F-10, F-20 Error Door lock system error Just after self-clean start,the door lock motor starts to rotate. During that time if the door lock switch does not operate properly after rotating twice, then supervising circuit detects a Door Lock failure and the F-10, F-20 error code appears.
  • Page 65 CHECKING FLOW CHART BY FAILURE Door lock system error → → F-10, F-20 Error Check the door locking motor (measure the resistance) normal: approximately 2.6 kΩ abnormal: infinite or below 5 Ω Normal? Replace the door locking Check the looseness of CN51 motor Normal? Reconnect...
  • Page 66 CHECKING FLOW CHART BY FAILURE Door lock system error → → F-10, F-20 Error Check the Oven Relay PCB’s electric connection (CN01) Check the connection between Oven System PCB and Relay PCB(CN11, CN12) Normal? Reconnect Replace the Oven Relay PCB (EBR71261602) Normal? Replace the Oven System PCB...
  • Page 67 CHECKING FLOW CHART BY FAILURE Symptom Check Point 1. Sensing Fail 1. Check the electric wiring 2. F-1 2. Check the test Mode 3. F-2 3. Check the Sensor (Thermistor) resistance 4. F-4 (approximately 1.06 kΩ at 65F ~ 1.12 kΩ at 85F.) 5.

  • Page 68: Oven Sensing Error (F-1, F-2, F-3, F-4 Error)

    CHECKING FLOW CHART BY FAILURE Oven sensing error → → F-1, F-2, F-3, F-4 error Main oven sensing failed Connect the power Check the value of Thermister by using the test mode • To enter the test mode, follow these steps: 1.
  • Page 69 CHECKING FLOW CHART BY FAILURE Oven sensing error → → F-1, F-2, F-3, F-4 error Normal? Disconnect the oven sensor and check the value (measure the resistance after cooling down) Normal:approximately 1.06 kΩ at 65°F ~ 1.12 kΩ at 85°F. Normal? Replace the oven sensor Replace the Oven Relay...
  • Page 70 CHECKING FLOW CHART BY FAILURE Symptom Check Point 1. Oven hot 1. Check the Resistance of the Relay. 2. F-6 2. Check the Sensor (thermistor) resistance 3. F-16 (approximately 1.06kΩ at 65F ~ 1.12kΩ at 85F.) Check the Sensor (thermistor) resistance 10-16...

  • Page 71: Oven Hot Error (F-6, F-16 Error)

    CHECKING FLOW CHART BY FAILURE Oven hot error → → F-6, F-16 error Oven is hot (F-6, F-16) Disconnect the power and oven sensor. Check the oven sensor value (measure the resistance after cooling down) Normal:approximately 1.06 kΩ at 65°F ~ 1.12 kΩ at 85°F Normal? Replace the oven sensor Remove the Relay PCB harness...
  • Page 72 CHECKING FLOW CHART BY FAILURE Oven hot error → → F-6, F-16 error Normal? Replace the Relay PCB (EBR71261602) Replace the Oven SYSTEM PCB (EBR72822702) 10-18...

  • Page 73: No Key Input Or F-3

    CHECKING FLOW CHART BY FAILURE No key input Or F-3 Key does not input(including F-3) Check the connection between Oven System PCB’s CN03 Normal? Reconnect Remove Harness and check F-3 error Is problem OK? duplicate or not,after one minute Duplicate the Error? Replace Replace the control supporter Replace Oven system...

  • Page 74: Trouble Shooting

    TROUBLE SHOOTING BEFORE CALLING FOR SERVICE BEFORE CALLING FOR SERVICE Before you call for service, review this list.It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms and Questions Possible Cause/Solution Top burners do not light or do not burn...
  • Page 75 TROUBLE SHOOTING Symptoms and Questions Possible Cause/Solution Oven light does not work. • The light bulb is loose or defective. Tighten or replace the bulb. • The plug on the range is not completely inserted in the electrical outlet. Make sure the electrical plug is inserted into a live, properly grounded outlet.
  • Page 76 TROUBLE SHOOTING Symptoms and Questions Possible Cause/Solution “Burning” or “oily” odor emitting from the This is normal in a new oven. To speed the process, set a self clean vent. cycle for a minimum of three hours. See “SELF CLEAN” in the Care and Cleaning section.

  • Page 77: Exploded View

    #EV# EXPLODED VIEW INTRODUCTION (I) MODEL: Customer Model Product Code SVC Model CONTROLLER PARTS COOKTOP PARTS DOOR PARTS CAVITY PARTS -12-1-...
  • Page 78 #EV# UPPER DOOR PARTS (I) MODEL: Customer Model Product Code SVC Model 102U W243 1722 1000 W225 1733 1703 103S 1018 1020 1015 1009 1703 W256 103S 1733 1721 102U 1021 1455 -12-3-...
  • Page 79 #EV# LOWER DOOR PARTS (I) MODEL: Customer Model Product Code SVC Model 102U W243 1733 W225 1100 102S 1734 1038 1120 W222 1115 1041 1009 W101 102S 1733 W101 1734 1704 102U 1704 -12-5-...
  • Page 80 #EV# CONTROLLER PARTS 2048 2045 2044 2136 3006 2043 2042 2006 2046 2031 2381 2009 2030 2385 3006 2041 2128 2137 2037 2137 2028 2058 2033 2034 2036 2501 -12-7-...
  • Page 81 #EV# COOKTOP PARTS 3945 3946 3945 3976 3971 3976 3977 3971 3973 3979 W294 3978 3974 3972 W294 3056 3401 W295 3986 3990 3402 3991 3925 3940 3992 3960 3993 3961 3994 3961 3995 3951 3963 3951 3981 3950 3957 3964 3982 3953...
  • Page 82 #EV# UPPER CAVITY PARTS W232 5410 5537 W232 5197 5552 5063 5921 5010 5449 5901 5078 5032 5912 5511 5502 5902 5556 3106 5517 5505 5905 4002 5551 3006 5536 5021 W301 W230 5539 5463 5505 5941 W301 5900 W256 W115 5944 5464...
  • Page 83 #EV# LOWER CAVITY PARTS 5515 3013 5549 5501 5149 5502 5512 5955 5063 5511 5509 W401 5460 5505 4002 5975 5516 5021 5961 W301 W230 5904 W301 W230 5512 5971 5097 5505 W230 5958 5549 W230 5981 5900 W231 5922 W231 5903 5943...

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