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Appendix A Contacting the Technical Assistance
Center
The Harmonic Inc. support website is:
http://www.harmonicinc.com/content/technical-support
The Harmonic Inc. Distribution and Delivery product software downloads site is:
ftp://ftp.harmonicinc.com
The Harmonic Inc. Playout and Production software downloads site is:
ftp://ftp.Omneon.com//Updates/Omneon/Current/
The Harmonic Inc. corporate address is:
Harmonic Inc.
4300 North First St.
San Jose, CA 951 34, U.S.A.
Attn: Customer Support
The corporate telephone numbers for Harmonic Inc. are:
Tel. 1.800.788.1 330 (from the U.S. and Canada)
Tel. +1.408.542.2500 (outside the U.S. and Canada)
Fax.+1.408.542.251 1
© 2014 Harmonic Inc. All rights reserved.
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Ellipse 3000 Release 3.3, Rev A
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