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Care & Maintenance
HOW TO CLEAN
CAUTION: Make sure that the motor base is
unplugged from the power source before inserting
or removing any attachment and before cleaning.
CAUTION: DO NOT immerse the motor base into
water or any other liquid.
CAUTION: Use caution when handling the blade
assemblies as the blades are very sharp.
1
Separate/remove all parts from each other.
2
Clean the motor base with a damp cloth and wipe dry.
3
Place the pitcher, Nutri Ninja
™
cup and bowl in the
dishwasher. Place the lids and attachments on the top rack.
NOTE: You may also wash the containers by filling ¾ of
the container with warm water and a drop of dish washing
detergent, placing the corresponding lid on the container
and pressing the pulse button a few times. Once clean,
remove the container from the motor base. Rinse the
container, attachment and lid under running water. Allow
all the parts to dry before storing.
If the appliance needs servicing, please call customer
care at 0800 002 999 or 1800 890 840.
15
CUSTOMER CARE - NZ: 0800 002 999
HOW TO STORE
1
Store the Nutri Ninja
| Ninja
Blender System with
™
®
AUTO-iQ
™
Technology upright with the pitcher on the
motor base, stacked blade inside the pitcher and lid on
the pitcher. Do not place anything on top. Store the Food
Processor Bowl with the chopping blade inside and the lid
on top. Store the Nutri Ninja
™
cup and the rest of the
attachments along side the appliance or in a cabinet
where they will not be damaged and won't cause a
hazard.
RESETTING THE MOTOR THERMOSTAT
The Nutri Ninja
| Ninja
Blender System with AUTO-iQ
™
®
Technology features a safety system which prevents
damage to the unit's motor and drive system should you
inadvertently overload your appliance. If the appliance
is being overloaded, the motor will stop. Allow
the appliance to cool for approximately 15
minutes. To reset the appliance, follow the resetting
procedure below:
1
Unplug the appliance from the electrical outlet.
2
Remove and empty the container and ensure that no
food is jamming the cutting blades or attachments.
3
Allow the appliance to cool for approximately 15
minutes.
4
Re-install the container onto the base and re-plug the
appliance into the electrical outlet.
5
Proceed to use the appliance as before making sure not
to exceed the recommended maximum capacities.
Troubleshooting Guide
PROBLEMS
Motor Doesn't Start or
Attachment Doesn't Rotate.
™
Food is Unevenly Chopped.
Food is Chopped Too Fine or is
Too Watery.
Food Collects On Lid or On the
Sides of the Container.
You Cannot Achieve Snow
From Solid Ice.
Motor Base Won't Stick to
Counter or Table Top.
You get an "Err" Message.
You have a blinking red light.
POSSIBLE REASONS & SOLUTIONS
Make sure the container is securely locked on the motor base.
Make sure the lid is securely on container in the correct position (align
arrows).
The appliance is turned "Off". Press the power button ( ) to turn "On".
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power light will
flash. Unplug and wait approximately 15 minutes before using again.
The unit has overheated. Unplug and wait approximately 15 minutes before
using again.
Check to make sure the unit is not overloaded.
Either you are chopping too much food at one time, or the pieces are not of
even size and processing smaller amounts per batch.
The food has been over processed. Use Auto-iQ
™
Pulse button for
controlled processing.
The mixture is too thick. Add more liquid.
Do not use ice that has been sitting out or has started to melt. Use ice
straight from the freezer.
Start with a few pulses and then go to a continuous blending cycle.
Make sure surface and suction feet are wiped clean. Suction feet will only
stick to smooth surfaces. Suction feet WILL NOT stick on some surfaces
such as, wood, tile and non-polished finishes.
DO NOT attempt to use appliance when the motor base is stuck to a
surface that is not secure, (cutting board, platter, plates, etc.).
Your Ninja
®
is able to detect which jar is on the base. You may be trying
to use a program that is not designed for the jar you have installed. The
programs will light up indicating which programs are available for each jar.
The unit is not installed properly. For your safety the unit will only be able to
be turned on when it is properly assembled. Please refer to the assembly
pages of this inspiration guide for assistance.
CUSTOMER CARE - AU: 1800 890 840
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