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Troubleshooting
LCD
If the LCD display is blank after the device is turned on, check if the power
cable is properly connected and that the power supply is on.
Error Message
If an operation is manually terminated by pressing ESC while the system is
running a copy operation or hardware diagnostics, an error message will show up
on the LCD. This may lead to an illegal operation and cause the device to stop
reminding. If this happens, restart the device.
Source/Target
If the duplicator is unable to read the source or target please check that the data
and power cables are properly connected. When making a copy please make sure
that you set the source correctly.
Keys
If pressing the keys on the front panel produces no response from the system,
the keys may have malfunctioned.
Startup/Shutdown
Do not suddenly turn off the power while the system is performing an operation.
After shutting down normally, wait a moment (usually around 2 seconds) before
restarting the system so it can run self-diagnostics.
www.addonics.com
Technical Support (M-F 8:30am - 6:00pm PST)
Phone: 408-453-6212
Email: www.addonics.com/support/query/
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