Motorola V220 GSM Manual page 44

Problem
I cannot send/
receive calls.
My phone has
poor reception
and drops
calls.
I cannot hear
others on my
phone.
I cannot open
my text
message
inbox.
How do I see
the calls I sent
or received?
My phone will
not send
voicemail
commands,
passwords, or
other codes.
42
Solution
Make sure that you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Avoid
electrical or radio interference,
and obstructions such as bridges,
parking garages, or tall buildings.
Your phone also may have the
Call Barring
feature turned on. If you
know the unlock code, you can
change this setting in the security
menu (M > Settings > Security ).
Also, check to be sure your SIM
card is installed and working.
Make sure that your antenna is
not bent or damaged.
Also, make sure you have a phone
signal (the signal strength
indicator should have at least one
segment showing). Stay clear of
any obstructions such as bridges,
parking garages, or tall buildings.
While on a call, press the upper
volume key. Your phone display
should show the volume
increasing.
Also, make sure that your phone's
earpiece is not blocked by its
carrying case.
Before you can use text
messages, you must set up the
message inbox.
See your Start Here guide.
To see the most recent calls you
dialed or received:
M > Recent Calls > Received Calls or
Dialed Calls
You must send PIN codes and
passwords as DTMF tones while
on a call. You can set your
phone's DTMF tones to be Long,
Short, or Off. If you have trouble
sending numbers, try changing
the DTMF setting.
1 From the home screen, press:
M > Settings > Initial Setup
> DTMF
2 Press S to scroll to Long or
Short.
3 Press SELECT (+) to select it.
Problem Solution
My battery Your battery's performance is
didn't last as affected by charge time, feature
long as I use, temperature changes,
expected. backlight use, and other factors.
What can I do
For tips on extending battery life,
to extend
see your Start Here guide.
battery life?
I am unable to Try moving to a quieter location to
record a voice make your voice recording. Hold
note, voice the phone about 4 inches (10
name, or voice centimeters) from your mouth,
shortcut and speak directly into the phone
in a normal tone of voice.
I plugged the The beep indicates that you are
data cable into set up correctly. If you did not hear
my phone but a beep, make sure that both ends
my phone did of the data cable are connected—
not beep. How the smaller end to your phone and
do I know if the larger end to your computer.
the data cable
Also, your computer may have
is ready?
deactivated the port to save
power. Try opening an application
that uses the port, like a fax or
dial-up application, to
automatically activate the port.
My phone Some wireless networks may not
beeped when I support data or fax transmission.
attached the If you are roaming on an
data cable, but unfamiliar network, this may be
my data and the case.
fax
Also, remember that data and fax
applications
transmission usually requires a
do not work.
subscription. Call your service
provider for more information.
When sending 19200 Kbps is the data transfer
data with the rate of the connection between
data cable, your computer and the phone in a
why does the standard Circuit Switch Data
computer (CSD) connection. The rate of the
show a connection between your phone
connection and the network is displayed on
rate of 19200 your phone, and will be either
Kbps? 14400 or 9600 Kbps.
Note: A GPRS connection may
have a higher data transfer rate.
Try pressing O on your phone.
I can't end my
data call by Also try disconnecting the cable or
closing the turning off the phone. If possible,
application on always close the connection
my computer. through your computer. These
What can I do? alternative methods may disrupt
the application on your computer.