Canon MG2500 Series Troubleshooting Manual page 25

2. Check that the paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on the media type, the paper may be smudged or may not be fed properly even if it is not
curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1
inch / 3 mm (B) in height before printing. This may improve the print result.
(C) Printing side
We recommend printing paper that has been curled outward one sheet at a time.
If the intensity is set high, reduce the intensity setting and try printing again.
Check4
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Reduce the intensity setting in the printer driver and try printing again.
1. Open the printer driver setup window.
How to Open the Printer Driver Setup Window
2. On the Main sheet, select Manual for Color/Intensity, and then click Set....
3. Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity.
Is printing performed beyond the recommended printing area?
Check5
If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper
may become stained with ink.
Resize your original document in your application software.
Printing Area
Is the platen glass dirty?
Check6
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Is the paper feed roller dirty?
Check7
Clean the paper feed roller.
Cleaning the Paper Feed Roller
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