Printing Does Not Start - Canon MG2500 Series Troubleshooting Manual

Printing Does Not Start

Make sure that the power plug is securely plugged in, then press the ON button
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to turn the machine on.
While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• When printing large data such as a photo or graphics, it may take longer to start printing. While the ON
lamp is flashing, the computer is processing data and sending it to the machine. Wait until printing starts.
Make sure that the USB cable is securely plugged in to the machine and the
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computer.
When the machine is connected to your computer with a USB cable, check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult
the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
If you are printing from the computer and there are any unnecessary print jobs,
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delete them.
Deleting the Undesired Print Job
Make sure that your machine's name is selected in the Print dialog box.
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The machine will not print properly if you are using a printer driver for a different printer.
Make sure that your machine's name is selected in the Print dialog box.
Note
• To make the machine the one selected by default, select Set as Default Printer.
Configure the printer port appropriately.
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Make sure that the printer port is configured appropriately.
1. Log on as a user account with administrator privilege.
2. Select items as shown below.
• In Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound >
Devices and Printers.
• In Windows 7, select Devices and Printers from the Start menu.
• In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
3. Open the properties of the printer driver for the machine.
• In Windows 8 or Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's
name), then select Printer properties.
• In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is your
machine's name), then select Properties.
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