Canon MG2500 Series Troubleshooting Manual page 8

4. Click the Ports tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the
Printer column is selected for Print to the following port(s).
• If the setting is incorrect:
Reinstall the MP Drivers with the Setup CD-ROM or install them from our website.
• Printing does not start even though the machine is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 8, select My Printer on the Start screen to start My Printer. If My Printer is not displayed
on the Start screen, select the Search charm, then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities,
Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on-
screen instructions to set the correct printer port, then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers with the Setup CD-ROM or install them from our
website.
Is the size of the print data extremely large?
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Click Print Options on the Page Setup sheet on the printer driver. Then, set Prevention of Print Data Loss in
the displayed dialog to On.
* When On is selected for Prevention of Print Data Loss, print quality may be reduced.
Restart your computer if you are printing from the computer.
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