Sena 10s User Manual

Sena 10s User Manual

Motorcycle bluetooth communication system
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Motorcycle Bluetooth
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Communication System
User's Guide
www.sena.com

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Summary of Contents for Sena 10s

  • Page 1 Motorcycle Bluetooth ® Communication System User's Guide www.sena.com...
  • Page 2 Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice. Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. 10S™, 10R™, 10U™, 10C™, Prism™, 20S™, Snowtalk™, 3S™, SMH10™, SMH5™, SMH5-FM™, SPH10™, SPH10H™, SPH10H-FM™, SMH10R™, SPH10S™, SPH10H™, SR10™, SR10i™,...
  • Page 3: Table Of Contents

    11.1 Universal Intercom Pairing ....................32 4.7 Sena Softwares ........................16 11.2 Two-way Universal Intercom ....................32 PAIRING THE 10S WITH BLUETOOTH DEVICES ..........17 11.3 Three-way Universal Intercom ....................33 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........17 11.4 Four-way Universal Intercom ....................34 5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ......18...
  • Page 4 13 FUNCTION PRIORITY ................... 38 18 OPERATION QUICK REFERENCE ..............48 14 CONFIGURATION SETTING ................38 CERTIFICATION AND SAFETY APPROVALS ............50 14.1 Assigning Speed Dial ......................39 • FCC Compliance Statement ......................50 14.2 Enabling/Disabling Audio Boost ...................40 • FCC RF Exposure Statement .....................50 14.3 Enabling/Disabling Voice Activated Phone Answering ............40 •...
  • Page 5: Introduction

    • Bluetooth intercom up to 1.6 kilometers (1.0 miles)* Thank you for choosing the Sena 10S, Motorcycle Bluetooth Communication System. With the 10S, you can call handsfree on your • Smartphone App for iPhone and Android Bluetooth mobile phone, listen to stereo music or voice instructions of •...
  • Page 6: Package Contents

    Key Specifications: 2 PACKAGE CONTENTS • Bluetooth 4.1 • Supporting profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video • Headset Main Unit Remote Control Profile (AVRCP). • Clamp Unit • Glued Surface Mounting Adapter...
  • Page 7 Speaker Wired Boom Microphone • Speakers (2) • Wired Boom Microphone • Hook and Loop Fastener for Wired Microphone • Hook and Loop Fasteners for Speakers (4) • Microphone Sponges (2) • Speaker Pads (Thick) (2) • Speaker Pads (Thin) (2) • Boom Microphone Holder Wired Microphone • Hook and Loop Fastener for Boom Microphone Holder • Wired Microphone • Hook and Loop Fastener for Wired Microphone...
  • Page 8: Installing The 10S On Your Helmet

    Others 3 INSTALLING THE 10S ON YOUR HELMET • USB Power & Data Cable • Allen Wrench MP3 Port • Non-Bluetooth audio device (MP3 player, mobile phone) • Two-way radio • Cigarette Charger Microphone Connector Left Speaker Connector • 2.5 to 3.5mm Male to Male Stereo Audio Cable Earbud Port Right Speaker Connector 10S Clamp Unit...
  • Page 9: Installing The Main Unit

    3.1 Installing the Main Unit 3. Tighten the two screws until the clamp unit is fastened firmly to the helmet. 3.1.1 Using the Clamp Unit 1. Loosen the two screws on the back plate of the clamp unit with the included allen wrench.
  • Page 10 2. Peel off the cover of adhesive tape of the glued surface mounting adapter and attach it to the helmet. CAUTION: Sena recommends using the clamp unit. The glued surface mounting adapter is provided for convenience, but is not the recommended mounting method. Sena is not responsible for its use.
  • Page 11: Installing The Speakers

    3.2 Installing the Speakers 3. Align the arrows on the clamp unit and speaker cables and insert speaker cables into each speaker connector. 1. Peel off each cover of the hook and loop fasteners for speakers to expose the adhesive surface. Then, attach the fasteners to the ear pockets inside the helmet.
  • Page 12: Installing The Microphones

    3.3 Installing the Microphones 2. Attach the wired boom microphone’s mounting plate to the hook and loop fastener. 3.3.1 Using the Wired Boom Microphone 1. Peel off the cover of the hook and loop fastener for wired boom microphone to expose the adhesive tape. Then, attach the hook and loop fastener on the inside surface of the left external shell.
  • Page 13 3.3.2 Using the Wired Microphone 4. Adjust the head of the microphone so that the tab is facing away from your mouth. If you have a full face helmet, you can use the wired microphone. 1. Peel off the cover of the hook and loop fastener for wired microphone to expose the adhesive tape.
  • Page 14: Getting Started

    When you remove the headset, make sure that you first detach all cables Firmware Upgrade Port • Enter into factory reset mode from the clamp unit. Then it is safe to remove the main unit and clamp unit • Turn on/off FM radio in order. 10S Headset Buttons...
  • Page 15: Powering On And Off

    4.2 Powering On and Off 4.4 Low Battery Warning To power on the headset, press the Phone Button and the Jog Dial at When the battery is low, the blinking blue LED in stand-by mode turns the same time while hearing ascending beeps and a voice prompt, to red and you will hear mid-tone triple beeps and a voice prompt, “Hello”.
  • Page 16: Volume Adjustment

    The Sena Smartphone App allows you to configure device settings and read the User’s Guide and the Quick Start Guide. Pair your phone with your 10S headset (please refer to section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” ). Run the Sena Smartphone App and you can configure its settings directly from your smartphone.
  • Page 17: Pairing With Bluetooth Devices

    4. The mobile phone confirms that pairing has been completed and with other Sena Bluetooth headsets. The pairing operation is and the 10S is ready to use. You will hear a voice prompt, “Your required only once for each Bluetooth device. The headset remains headset is paired”.
  • Page 18: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    1. If the GPS is also your preferred Bluetooth stereo music source, you can Typical Bluetooth headsets can connect with only one HFP (Hands- pair the GPS to the 10S by following the simple procedure in section 5.1, Free-Profile) Bluetooth device such as mobile phone, GPS, and Sena “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”.
  • Page 19: Advanced Selective Pairing - A2Dp Stereo Or Handsfree

    4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN. the 10S. To clear the pairing list on the 10S, please do a factory reset or following the pairing list clearing procedure described in section 5.3.2 HFP for Phone Call Only...
  • Page 20: Intercom Pairing

    1. Turn on the two 10S headsets (A and B) that you would like to pair with each other. 2. Press and hold the Jog Dial of the headset A and B for 5 seconds until red LEDs of the both units start to flash rapidly.
  • Page 21 A and D by following the same procedure as above. The 10S can be paired with all other Sena headset models such as the 5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.
  • Page 22: Mobile Phone, Gps, Sr10

    Note: 6 MOBILE PHONE, GPS, SR10 1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the first phone, then you may still receive the call from the second phone. In this case, the call from the first phone is on waiting mode.
  • Page 23: Gps Navigation

    3. Tap the Phone Button or the Jog Dial to select a voice menu among the followings: If you pair a Bluetooth GPS to the 10S as described in section 5.2, “Second Mobile Phone Pairing - Second Mobile Phone, GPS, and...
  • Page 24: Stereo Music

    2. To adjust the volume, rotate the Jog dial. 7 STEREO MUSIC 7.1 By Bluetooth Wireless Stereo The Bluetooth audio device must be paired with the 10S by following the section 5.1, “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device” procedure. The 10S supports the Audio/Video Remote 3.
  • Page 25: By Stereo Audio Cable

    7.2 By Stereo Audio Cable Note: Plug your stereo MP3 player directly to the 10S by using the enclosed 1. Both you and your intercom friend can remotely control music playback 3.5mm stereo audio jack cable. To adjust the volume, rotate the Jog such as track forward and track back.
  • Page 26: Intercom

    8.1.2 Ending Two-way Intercom 8 INTERCOM You can end an intercom conversation by using the Jog Dial. Press and hold the Jog Dial for 1 second to end any intercom. Or, you can single tap to end intercom with the first intercom friend, double tap Please make sure your intercom devices are paired as described in to end intercom with the second intercom friend, and triple tap to end section 5.4, “Intercom Pairing”...
  • Page 27: Three-Way Intercom

    1. You (A) need to be paired with two other friends (B & C) for three- way conference intercom. 8.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10S friends (B & C) by establishing two intercom connections simultaneously. While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected.
  • Page 28 For example, by single tapping the Jog Dial, you can terminate the intercom 4. Now you (A) and two 10S intercom friends (B & C) are having a connection with just the first intercom friend (B). However, you still three-way conference intercom.
  • Page 29: Four-Way Intercom

    As same in the case of three-way intercom, you can completely get out 8.3.1 Starting Four-way Intercom of the four-way conference intercom or just disconnect a single You can have four-way conference intercom with three other 10S users intercom connection. by adding one more intercom participant to the three-way intercom.
  • Page 30: Three-Way Conference Phone Call With Intercom Participant

    2. When you have an incoming intercom call during a mobile phone 9 THREE-WAY CONFERENCE PHONE CALL call, you will hear 4 high toned beeps, alerting you that there is an incoming intercom call. You will also hear a voice prompt, WITH INTERCOM PARTICIPANT “Intercom requested”.
  • Page 31: Group Intercom

    1. If a non-Sena headset does not support a multipoint connection, Note: it cannot use a phone call connection while using the Universal Group Intercom supports 10S and 20S only. Other headsets will be Intercom. excluded from Group Intercom. 2. As for Sena headsets, the Universal Intercom affects the multipoint...
  • Page 32: Universal Intercom Pairing

    1. Turn on the 10S and a non-Sena Bluetooth headset that you want Non-Sena Bluetooth headsets may initiate the Universal Intercom to pair with.
  • Page 33: Three-Way Universal Intercom

    1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10S headset (C) for the three-way conference intercom. 3. The other 10S (C) may join the intercom by making an intercom call to you (A).
  • Page 34: Four-Way Universal Intercom

    Please refer to section 8.2.2, “Ending Three-way Intercom”. 11.4 Four-way Universal Intercom 2. The other 10S (C) may join the intercom by making an intercom call to you (A). You may make a four-way Universal Intercom connection with a couple of different configurations, 1) three 10Ss and one none-Sena Bluetooth headset or 2) two 10Ss and two non-Sena Bluetooth headsets.
  • Page 35 3. The non-Sena Bluetooth headset (D) may join the conference intercom by making an intercom call to the 10S (C). Three 10S headsets (A, C and D) and one non-Sena Bluetooth headset The procedure is the same as case 1 described in section 11.4.1, “Four-way Universal Intercom Case 1”...
  • Page 36: Fm Radio

    “Preset (#)”. 1 second until you hear a voice prompt, “FM off”. When you power it off, the 10S will remember the last station frequency. When you power 4. Rotate the Jog Dial in order to select which preset number you it on, the last station frequency will be playing.
  • Page 37: Scan And Save

    1. You can save FM stations to presets before using FM radio. Connect the stations automatically without changing the existing preset stations. 10S to your PC and open the Sena Device Manager. It allows you to save Tap the Phone Button three times to automatically scan for 10 up to 10 FM station frequency presets on the 10S settings menu.
  • Page 38: Function Priority

    Phone Button, or disable the feature by tapping the Jog Dial. A lower priority function is always interrupted by a higher priority 4. If no button is pressed within 10 seconds, the 10S will exit the function. For example, stereo music is interrupted by intercom call, configuration and go back to stand-by mode.
  • Page 39: Assigning Speed Dial

    5. To exit the menu, rotate the Jog Dial until you hear a voice prompt, “Cancel”, and tap the Phone Button to confirm. You will then hear a voice prompt, “Cancel”. If no button is pressed within 1 minute, the 10S will exit the configuration menu and go back to stand-by mode.
  • Page 40: Enabling/Disabling Audio Boost

    Voice Prompt “VOX phone” continually assign another phone number to the rest of two speed dials. 2. You can also assign phone numbers for speed dialing by using the Sena Factory Default Enable Device Manager software or the Sena Smartphone App. Please visit the...
  • Page 41: Enabling/Disabling Voice Activated Intercom

    Phone Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Phone Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10S, you can start intercom by voice again.
  • Page 42: Enabling/Disabling Voice Prompts

    14.6 Enabling/Disabling Voice Prompts 14.7 Enabling/Disabling RDS AF Voice Prompt “Voice prompt” Voice Prompt “RDS AF setting” Factory Default Enable Factory Default Enable Enable Tap the Phone Button Enable Tap the Phone Button Disable Tap the Jog Dial Disable Tap the Jog Dial You can disable voice prompts by configuration setting, but the RDS AF allows a receiver to re-tune to the second frequency location following voice prompts are always on.
  • Page 43: Enabling/Disabling Advanced Noise Control

    Note: Voice Prompt “Remote control pairing” If you use your 10S with the Bluetooth Audio Pack for GoPro, you can Factory Default enable or disable this feature only during Normal Audio Recording Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio Mode.
  • Page 44: Universal Intercom Pairing

    14.12 Universal Intercom Pairing Rotate Jog Dial Tap Phone Button Tap Jog Dial Voice Prompt “Universal intercom pairing” Speed Dial Execute Factory Default Audio Boost Enable Disable Execute Tap the Phone Button VOX Phone Enable Disable To enter into Universal Intercom Pairing mode, rotate the Jog Dial until VOX Intercom Enable Disable...
  • Page 45: Remote Control

    Type Function Handlebar Remote You can remotely control the 10S via Bluetooth using the Handlebar Remote (sold separately). This eliminates the need to take off your Volume adjustment Move the Joystick up or down Basic hand for button operations.
  • Page 46: Firmware Upgrade

    Red flashing Intercom pairing Tap the Front Button of any one of the two headsets The 10S supports firmware upgrades. You can update the firmware Start/End each using the Sena Device Manager (please refer to section 4.7.1, “Sena Tap the Front Button intercom Device Manager”...
  • Page 47: Troubleshooting

    17.3 Fault Reset 17 TROUBLESHOOTING When the 10S is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure.
  • Page 48: Operation Quick Reference

    17.4 Factory Reset 18 OPERATION QUICK REFERENCE 1. To restore the 10S to factory default settings, press and hold the Phone Button for 10 seconds until the LED shows solid red and you hear “Factory reset”. Type Function Button Command Beep 2.
  • Page 49 Type Function Button Command Beep Type Function Button Command Beep Mid-tone Press the Jog Dial for Mid-tone Red flashing Press the Phone Button for 5 seconds single beep FM radio on/off double Intercom pairing 1 second beeps Tap the Jog Dial of any one of the two headsets Mid-tone Select preset Tap the Phone Button...
  • Page 50: Certification And Safety Approvals

    CERTIFICATION AND SAFETY APPROVALS • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected FCC Compliance Statement • Consult the dealer or an experienced radio/TV technician for help This device complies with part 15 of the FCC rules. Operation is FCC RF Exposure Statement subject to the following two conditions: This equipment complies with FCC radiation exposure limits set forth...
  • Page 51: Ce Declaration Of Conformity

    Bluetooth SIG, Directive (99/5/EC). Hereby, Sena declares that this product is in Inc. and any use of such marks by Sena is under license. Other compliance with the essential requirements and other relevant trademarks and trade names are those of their respective owners.
  • Page 52: Safety Information

    SAFETY INFORMATION • Do not store the product in humid environments, especially for long time storage. Please ensure that the product is properly used by observing the Product Use warnings and cautions below to prevent any risk and/or damage to property.
  • Page 53: Battery

    • When using the product, be certain to conform to laws regarding the • Any 3rd party USB charger can be used with Sena products if the use of communications devices while riding. charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.
  • Page 54: Product Warranty And Disclaimer

    Here, product warranty extends to this agreement, and forfeiture of rights to all claims. If you do not the product only. Sena will not be liable for any loss, damage of human consent to all the terms and conditions of this agreement, return the life, or loss of property which may result from using the product beyond product for a refund.
  • Page 55 Sena (collectively referred to as “the 6. You must read and completely understand all terms and conditions company”) recommend that, before using the product and of legal rights and warnings that are involved in using the product.
  • Page 56: Warranty Exclusions

    LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, that may have occurred while you use the product. Further, Sena will INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR not be liable for any substantial damage not related to the condition, INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS environment, or malfunction of the product.
  • Page 57: Warranty Service

    In addition to damages which may occur due to the use of the product, To obtain product warranty service, send the defective product, at Sena will not be liable for damages of the product which occur due to your expense, to the manufacturer or the seller along with proof of the following events.
  • Page 58 1.0.0 www.sena.com User's Guide for Firmware v1.0...

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