Samsung T24D390SW User Manual
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Samsung T24D390SW User Manual

Samsung T24D390SW User Manual

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user manual

Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model _____________ Serial No. _____________
TD390S
T24D390SW
T27D390SW

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  • Page 1: User Manual

    TD390S T24D390SW T27D390SW LED TV user manual Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model _____________ Serial No. _____________...
  • Page 2 The reception quality of TV may be affected due to differences in broadcasting method between the countries. Please check the TV performance in the local SAMSUNG Authorised Dealer, or the Samsung Call Centre whether it can be improved by reconfiguring TV setting or not.

  • Page 3: Table Of Contents

    Safety Precautions ............ 5 y Smart Hub .............. 46 y Providing Proper Ventilation for Your TV ....12 y Using Smart Hub with Samsung Account ....49 y Turning on the TV ............ 13 y Using SAMSUNG APPS Panel ........ 54 y The Standard Remote Control Buttons ....
  • Page 4 My file won't play..........130 y I want to reset the TV..........130 y Other Issues ............131 y Read Before Using SAMSUNG APPS ....133 y Web Browser Restrictions ........134 y Photo, Video, and Music File Limitations ....136 y Analogue Channel Teletext Feature .......

  • Page 5: Getting Started

    Getting Started Safety Precautions Before using this product, read the Safety Precautions for your model. Icons used for safety precautions Failing to follow the precautions marked with this sign may result in a serious injury or WARNING even a fatality. Failing to follow the precautions marked with this sign may result in a personal injury CAUTION or property damage.
  • Page 6 Getting Started Keep the power cord and the If the pins of the power plug or product away from a heater. the wall outlet are covered in dust, clean it using a dry cloth. • Otherwise, it may result in electric shock or fire.
  • Page 7 If the product is installed in a location where the operating conditions vary considerably, a serious quality problem may SAMSUNG occur due to the surrounding environment. In this case, install the product only after consulting one of our service engineers about the matter.
  • Page 8 Getting Started Cleaning Related Warning Before cleaning the product, unplug When cleaning the product, do the power cord. not spray water directly over the product parts. • Otherwise, it may result in electric shock or fire. • Make sure that water does not enter the product.
  • Page 9 Getting Started If the product generates a strange Avoid letting children hang or climb noise, a burning smell, or smoke, onto the product. unplug the power plug immediately • Otherwise, it may result in the and contact a service centre. product falling and this may •...
  • Page 10 Getting Started Avoid placing a liquid container Do not press down hard on the such as a vase, flowerpot, product. The product may become beverage, cosmetics or drugs, or a deformed or damaged. metal object over the product. • If water or substances enter the product, turn the power off, unplug the power cord and contact a service centre.
  • Page 11 Getting Started Avoid placing a heavy object over When using headphones or the product. earphones, do not turn the volume too high. • Otherwise, it may result in a problem with the product or • Having the sound too loud may injury.

  • Page 12: Providing Proper Ventilation For Your Tv

    If you use parts provided by another manufacturer, it may cause difficulties with the product or result in injury caused by the product falling. – Whether you install your TV using a stand or a wall-mount, we strongly recommend you use parts provided by Samsung Electronics only. Installation with a stand. Installation with a wall-mount. 10 cm...

  • Page 13: Turning On The Tv

    Getting Started Turning on the TV Turn on the TV using the button on the remote control or TV panel. – The product colour and shape may vary depending on the model. – The TV’s Controller, a small joystick-like button at the right back of the TV, lets you control the TV without the remote control.

  • Page 14: The Standard Remote Control Buttons

    Getting Started The Standard Remote Control Buttons ✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired persons. Turns the TV on and off. This is not available in all locations. Displays and selects available video sources.
  • Page 15 Getting Started Installing batteries (Battery size: AAA) Match the polarities of the batteries to the symbols in the battery compartment. ✎ Use the remote control within 7m of the TV. ✎ Bright lights may affect the performance of the remote control. Avoid using the remote control near special fluorescent lights or neon signs.

  • Page 16: Connecting The Power Cord And The Aerial Or Cable Connection

    Getting Started Connecting the Power Cord and the Aerial or Cable Connection VHF/UHF Aerial Cable Aerial Cable ✎ Plug the power cord into a wall outlet only after you have made all other connections. ✎ If you are connecting your product to a cable or satellite box using HDMI, Component, or Composite connections, you do not need to connect the ANT IN jack to an aerial or a cable connection.

  • Page 17: Setup

    Getting Started Setup Initial setup The initial setup dialogue box appears when the TV is first activated. Follow the on-screen instructions to finish the initial setup process, including the selecting the menu language, scanning channels, connecting to the network, and more. During each step, either make a choice or skip the step.

  • Page 18: Connections

    Connections Connecting to AV Devices (Blu-ray Players, DVD Players, etc.) Using an HDMI Cable for an HD connection (up to 1080p, HD digital signals) For the best quality HD picture, we recommend using an HDMI connection. Use with DVD players, Blu-ray players, HD cable boxes, and HD Set-Top-Box satellite receivers. ✎...
  • Page 19 Connections Using a Component Cable (up to 1080p HD signals) or an Audio/Video Cable (480i analogue signals only) Use with DVD players, Blu-ray players, cable boxes, STB satellite receivers, VCRs. White Device Device Blue Green ✎ For better picture quality, we recommend the Component connection over the A/V connection. Using a Scart Cable Available devices: DVD, VCR ✎...
  • Page 20 Connections Using a Headphone Cable Connection ✎ Headphones H: You can connect your headphones to the headphone output jack on your product. While the headphones are connected, the sound from the built-in speakers will be disabled. The sound function may be restricted when you connect headphones to the product. •...

  • Page 21: Connecting To A Pc

    Connections Connecting to a PC Using an HDMI Cable or an HDMI to DVI Cable ✎ Your PC may not support an HDMI connection. ✎ NOTE • For an HDMI to DVI cable connection, you must use the HDMI IN 2 (DVI) jack. For PC's with DVI video out jacks, use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN •...

  • Page 22: Connecting To A Tv Viewing Card Slot

    Connections Connecting to a TV Viewing Card slot To connect the CI CARD, follow these steps: Using the “CI or CI+ CARD” To watch paid channels, the “CI or CI+ CARD” must be inserted. ✎ Turn the TV off to connect or disconnect a CI card. •...

  • Page 23: Changing The Input Source

    Connections Changing the Input Source Selecting the video source You can select a connected external device using the SOURCE button. For example, to switch to a gaming console connected to the second HDMI connector, press SOURCE. From the Source list, select HDMI2/DVI to change the input signal to HDMI mode. Connector names may vary depending on the model.

  • Page 24: Computer Connection Precautions

    Connections Computer Connection Precautions • When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 1920 x1080.

  • Page 25: Vesa Dmt

    Connections VESA DMT Horizontal Resolution Vertical Frequency Clock Frequency Polarity (Horizontal/ Frequency Display Format Vertical) (DotsxLines) (Hz) (MHz) (KHz) 640 x 480 60Hz 31.469 59.940 25.175 640 x 480 72Hz 37.861 72.809 31.500 640 x 480 75Hz 37.500 75.000 31.500 800 x 600 60Hz 37.879...

  • Page 26: Connecting With A Mobile Device

    This option is available only with mobile devices that support Wi-Fi Direct. • Connecting via Samsung Link Samsung Link enables you to play photo, video and music files from a Samsung Link-enabled mobile device without having to manually connect the device to the TV.
  • Page 27 Connections Mobile Device Screen on TV (Screen Mirroring) ✎ Availability depends on the specific model and area. Network → Screen Mirroring Wirelessly connect a mirroring-enabled mobile device to the TV and play the video and audio files stored on the device on the TV.
  • Page 28 Samsung Link enables you to view/play photo, video and music files from a Samsung Link-enabled mobile device with ease. Also use Samsung Link to play and view the content of a mobile device that has been registered to Samsung Link under your Samsung account, even if the mobile device and the TV are not connected to the same router or AP.
  • Page 29 Connections Connecting - Home Network (DLNA) View/play photo, video and music files from a mobile device on the TV. 1. Connect both the TV and the mobile device to the same router or AP. A home network will be configured once the connections are established.
  • Page 30 Connections Name of TV on Network → Network Device Name Choose or enter a TV name to be displayed on the network. 1. Select Device Name from the Network menu. A list will appear. 2. Choose a name from the list. Alternatively, select User Input to enter a name manually.

  • Page 31: Basic Features

    Basic Features Displaying the Remote Control on the Screen 1. Press the KEYPAD button to display the virtual remote control on the screen. You can easily enter digits, control content, and use TV buttons with the virtual remote control. ✎ The virtual remote control buttons may vary depending on the TV's current status.

  • Page 32: Controlling The Tv With A Keyboard

    Basic Features Controlling the TV with a Keyboard → → System Device Manager Keyboard Settings You can use a keyboard to control the TV. ✎ Certain models do not support USB HID class keyboards. Connecting a Keyboard Connecting a USB Keyboard Plug the keyboard cable into the TV's USB port.
  • Page 33 Basic Features Changing Keyboards ✎ Availability depends on the specific model and area. → → → Select System Device Manager Keyboard Settings Select Keyboard. Designate which keyboard to use. ✎ Only one keyboard can be used at a time. Input Languages, Keyboard Type, and Switch Language Key →...

  • Page 34: Controlling The Tv With A Mouse

    Basic Features Controlling the TV with a Mouse → → System Device Manager Mouse Settings This TV can be operated with ease using a mouse instead of a remote control. ✎ Certain models do not support USB HID class mice. Connecting a Mouse Connecting a USB Mouse Plug the mouse cable into the TV's USB port.
  • Page 35 Basic Features Using the Mouse Once a USB mouse is connected to the TV, a pointer will appear on the TV's screen. You can use this pointer to control the TV as you would a computer. • Selecting and Running an Item Left-click on the mouse.

  • Page 36: Entering Text Using Qwerty

    Basic Features Entering Text Using QWERTY A QWERTY keypad appears when you need to enter text (entering the network password, logging into your Samsung account, etc.), allowing you to enter text using your remote control. Using Additional Functions Select on the QWERTY keyboard screen. The following options are available: Language •...

  • Page 37: Establishing A Wired Internet Connection

    Basic Features Establishing a Wired Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features, and lets you update the TV's software quickly and easily through the Internet. Connecting a LAN Cable Use a LAN cable. ✎...

  • Page 38: Connecting To A Wired Internet Network Manually

    Basic Features Connecting to a Wired Internet Network Automatically → Network Network Settings Automatically connect to an available network. 1. Set the Network Type to Wired, and then select Connect. 2. The TV attempts to connect to an available network. Once successful, you will see a confirmation message. Select OK.
  • Page 39 Basic Features 2. Select Stop when the TV attempts to connect to the network. Once the network connection has been interrupted, select Settings. Network Settings Connection verification cancelled. Wired network connection test stopped. Change Network IP Settings Retry Close 3. In the IP Settings screen, set the IP setting...

  • Page 40: Establishing A Wireless Internet Connection

    Basic Features Establishing a Wireless Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features, and lets you update the TV's software quickly and easily through the Internet. Wireless IP Router or Modem with a DHCP Server The LAN Port on the Wall LAN Cable (Not Supplied)
  • Page 41 Basic Features Connecting to a Wireless Internet Network Manually → Network Network Settings With networks that require a static IP address, you will need to enter the IP address, subnet mask, gateway and DNS values manually to connect to the network. To get the IP address, subnet mask, gateway and DNS values, contact your Internet Service Provider (ISP).
  • Page 42 Basic Features Network Settings Connection verification cancelled. Wireless network connection test stopped. Change Network IP Settings Retry Close 5. In the IP Settings screen, set the IP setting Enter manually, enter the Address, Subnet Mask, Gateway, and DNS Server values, and then select OK. •...

  • Page 43: Connecting To A Wireless Internet Network With Wps

    Basic Features Connecting to a Wireless Internet Network with WPS → Network Network Settings With wireless routers that support WPS (Wi-Fi Protected Setup) or PBC (Push Button Configuration), it's possible to press a button on the router to connect the TV to the Internet. ✎...
  • Page 44 Basic Features Troubleshooting Wireless Internet Connectivity Issues Wireless network connection failed Selected wireless router not found. Go to Network Settings and select the correct router. Unable to connect to a wireless router Check the following: 1. Check if the router is turned on. If it is, turn it off and on again. 2.

  • Page 45: Checking The Internet Connection Status

    Network Network Status Network Network Status Network Settings Wi-Fi Direct Multimedia Device Settings Screen Mirroring Device Name [TV]Samsung LE... ✎ Actual menu screen may differ depending on the TV model. View the current network and Internet status. English - 45...

  • Page 46: Preference Features

    Self Diagnosis Smart Hub Connection Test. Diagnose the problem by checking the internet connection, your ISP, the Samsung server and the Samsung Apps panels. ✎ After completing the test, if Smart Hub continues to have problems, contact your Internet Service Provider or a Samsung Contact Centre.
  • Page 47 Preference Features Opening the Home Screen Press while watching TV to open the Home Screen. On the Home Screen, search through favourites apps, channels or sources and access previously run or frequently used functions. Setting your favourite item 1. Press while watching TV to open the Home Screen, and move to a desired item.

  • Page 48: Using The Smart Hub Tutorial

    Tutorial. This will familiarise yourself with the basics of Smart Hub and panels. Resetting Smart Hub → Smart Hub Reset Smart Hub Reset all saved information relating to Samsung accounts and linked service accounts, as well as Smart Hub service agreements and applications. English - 48...

  • Page 49: Using Smart Hub With Samsung Account

    → Smart Hub Samsung Account Some Smart Hub services are paid services. To purchase such a service, the service provider account or Samsung Apps TV account (Samsung account) is required. You can create a Samsung Account using your email address.

  • Page 50: Creating A Samsung Account Using A Facebook Account

    Account is created, you will be automatically logged in to Smart Hub. Creating a Samsung Account using a Facebook Account A Facebook user can easily obtain necessary information from Facebook and create a Samsung Account. → 1. Navigate to Smart Hub...
  • Page 51 Smart Hub Samsung Account Log In Logging into and Saving a Samsung Account If you haven't logged into your Samsung Account on the TV, you must save your Samsung Account on the TV. → 1. Navigate to Smart Hub Samsung Account and select 2.

  • Page 52: Linking My Samsung And App Accounts

    Smart Hub Samsung Account Link Service Accounts Linking your Samsung Account to accounts of apps installed on the TV lets you automatically log into your linked app accounts when you log into your Samsung Account. For example, you can download the Facebook app and link your...

  • Page 53: Deleting All Samsung Accounts From The Tv

    You can enter your given name, surname, and date of birth. • Receiving e-mail about Samsung services You can determine whether to receive e-mail about Samsung services. Containing the latest information. Deleting All Samsung Accounts from the TV → →...

  • Page 54: Using Samsung Apps Panel

    Preference Features Using SAMSUNG APPS Panel SAMSUNG APPS RECOMMENDED MY APPS Most Popular What's New Categories ✎ Actual menu screen may differ depending on the TV model. ✎ This service or some of functions of it may be not available in some countries or region.
  • Page 55 Preference Features Using Pop-Up Menu Functions Move the focus to an app and press and hold the Enter button. You can use the following functions: • Move Relocates the selected app. • Delete Removes the selected app. • Delete Multiple Removes multiple apps at once.

  • Page 56: Installing An App

    Samsung Apps. To view the entire app list, select Categories. You can view all Samsung Apps classified by genre. 2. Move the focus to an app and press and hold the Enter button. A pop-up menu appears.

  • Page 57: Default Apps

    Preference Features Launching an App Select an app on the SAMSUNG APPS screen to launch it. The icons indicate the following: : The app is installed on a USB device. • Default Apps Using Web Browser Web Browser is an Internet browsing app.
  • Page 58 Preference Features Command and Status Bar at a Glance Open the Web Browser to display the command and status bar at the top of the screen. The following items are available: Back • Move to the previous page. Forward • Move to the next page.
  • Page 59 Preference Features Add to Bookmark • Add the current page to Bookmarks. • Search Make a keyword search using the user-specified search engine. ✎ To change the search engine, select the icon and then select a search engine in the Set Search Engine menu.
  • Page 60 Browser. Rearranging Apps on the SAMSUNG APPS Screen 1. On the SAMSUNG APPS screen, move to the app you wish to change the order. 2. Press and hold the Enter button. A pop-up menu appears. 3. On the pop-up menu, select Move.

  • Page 61: Removing An App From The Tv

    On the detailed app information screen, you can rate the app or send a review to the app developer. ✎ To rate or review an app, you must log into your Samsung Account. You can only rate or review with a TV purchasing apps and games.

  • Page 62: Updating An App

    Auto update to On. The apps installed on the TV are automatically updated as updates become available. SAMSUNG APPS Features → Smart Hub Apps Settings You can configure the features related to the apps installed on your TV.
  • Page 63 Preference Features Setting Push Notification Push notification function enables apps installed on the TV to send alerts and messages to the user. → → 1. Navigate to Smart Hub Apps Settings Push Notification Settings and set the Push Notification to On. 2.

  • Page 64: Using On Tv Panel

    Preference Features Using On TV Panel On TV FOR YOU Guide Timeline View Trending ✎ Actual menu screen may differ depending on the TV model. ✎ This service or some of functions of it may be not available in some countries or region. ✎...
  • Page 65 Preference Features Move to the navigation bar at the bottom of the screen to access the following options: • Viewing the Programme Schedule of Digital Channels Select Guide at the bottom of the screen to view the programme schedule of each digital channel at a glance. You can check the programme schedule and even set up a Schedule Viewing.
  • Page 66 Preference Features Using Pop-Up Menu Functions Move the focus to a desired programme and press and hold the Enter button. The following options are available: ✎ Available functions may differ depending on the selected programme. • Viewing Detailed Information You can move to the detail information screen about the selected programme. •...
  • Page 67 Preference Features • Viewing Related Content View a list of content related to the programme. If you select an item from the list, the detailed screen of the selected item appears. Rate • You can rate the programme. Configuring On TV Settings ✎...

  • Page 68: Playing Photos, Videos, And Music (Multimedia)

    You cannot play media content if the content or the storage device are not supported by the TV. For more information, refer to "Photo, Video, and Music File Limitations". ✎ Backup important files before connecting a USB device. Samsung shall not be held responsible for damaged or lost files. Playing Media Content from a USB Device 1.
  • Page 69 Preference Features Playing Multimedia Content Saved in a Computer/Mobile Device Allowing Connection with a Computer/Mobile Device To play multimedia content in a computer or mobile device on the TV, you need to allow the connection with the computer on the TV. ✎...
  • Page 70 Devices connected to the TV are listed. from the 3. Select a device connected via Samsung Link. Folders and files shared by the selected device will be listed. 4. Select a media content you wish to play from the list. This plays the selected content.

  • Page 71: Buttons And Functions Available While Viewing Photos

    Preference Features Playing Photos You can play photos. Buttons and Functions Available while Viewing Photos Press enter to access the following buttons. Pressing RETURN hides the playback buttons. • Pause Play Start or stop the slide show. The slide show feature displays all the photos contained in the selected folder, one photo at a time.
  • Page 72 Preference Features Playing Videos You can play Videos. Buttons and Functions Available while Watching Video Press enter to access the following buttons. Pressing RETURN hides the playback buttons. • Pause Play Pause or play the video. When the video is paused, you can use the following functions. However, audio will not be heard while the video is paused.
  • Page 73 Preference Features • Settings Function Description Chapter Titles: Select and play another video in the same folder. Select Scene Time Bar: You can use the ¡, buttons to scan through the video in 10 seconds intervals or £ enter a specific time value to jump to that point in the video. Control the subtitle of the video.

  • Page 74: Playing Music

    Preference Features Playing Music You can play Music. Buttons and Functions Available while Playing Music Press enter to access the following buttons. Pressing RETURN hides the playback buttons. • Pause Play Pause or resume the music. Rewind Fast Forward • Rewind or fast forward the music.

  • Page 75: Functions On The Media Content List Screen

    Preference Features Functions on the Media Content List Screen The media content screen for the selected storage device includes the following functions. Filter • Use this option to filter the list to see only the photo, video, or music files contained in the storage device. •...

  • Page 76: Digital Broadcast Information At A Glance

    Preference Features Digital Broadcast Information at a Glance → Broadcasting Guide The Guide provides an overview of each digital channel's programme lineup. You can check the programme schedules and set up a Schedule Viewing. Press GUIDE to launch the guide. ✎...

  • Page 77: Change The Broadcast Signal

    Preference Features Checking the Current Programme Info While watching TV, select INFO to view information about the current programme. ✎ In order to view the programme info, you must first set the TV's clock. Set the Clock (System → Time →...

  • Page 78: Setting Up A Schedule Viewing

    Preference Features Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. The icon appears next to programmes that have been configured for a Schedule Viewing. ✎ → → Clock). To set up a Schedule Viewing, you must first set the TV's clock.
  • Page 79 Preference Features Managing the Schedule Viewing List → Broadcasting Schedule Manager You can change the settings of Schedule Viewing sessions or cancel scheduled sessions altogether. Deleting Schedule Viewing Sessions You can delete Schedule Viewing sessions. → 1. Select Broadcasting Schedule Manager.

  • Page 80: Using The Channel List

    Preference Features Using the Channel List → Broadcasting Channel List Launch the Channel List while watching TV to change channels or to see what's on other channels. Select a channel from the Channel List to jump to it right away. To quickly scroll through the list, use the channel up/ down buttons.

  • Page 81: Registering, Removing, And Editing Channels

    Preference Features Registering, Removing, and Editing Channels → Broadcasting Edit Channel Remove channels from the index of channel restore removed channels, and rename analogue channels. The Edit Channel screen icons indicate the following: : An analogue channel • • : A favourites channel •...

  • Page 82: Changing Numbers

    Preference Features • Rename channel Rename Analogue Channels. The new name can be up to 5 characters long. • Channel Info Check the information of the channel. Information • View detailed information about the current programme. Enabling/ Disabling Password Protection on Channels Broadcasting →...

  • Page 83: Creating A Personal Favourites List

    Preference Features Creating a Personal Favourites List → Broadcasting Edit Favourites You can designate frequently watched channels as favourites. Favourites channels are highlighted in the Edit Channel Channel List screens with the symbol. You can create up to 5 favourites channel lists. Registering a Channel as Favourites →...

  • Page 84: Editing A Favourites List

    Preference Features Viewing Favourites List Channels Only It's possible to flip through Favourites list channels using only the channel up/down buttons. ✎ A Favourites list can only be selected if it contains at least one favourites channel. → 1. Run Channel List.
  • Page 85 Preference Features Removing Registered Channels from a Favourites List Remove channels from a favourites channels list. 1. Select Change Fav. at the bottom of the screen and then change the Favourites list to the Favourites list you want to use. 2.
  • Page 86 Preference Features Renaming a Favourites List Rename an existing favourites channels list. 1. Select Change Fav. at the bottom of the screen and then change the Favourites list to the Favourites list you want to use. 2. Select Options. A list appears. 3.

  • Page 87: Adding Realism To Sports

    Preference Features Adding Realism to Sports ✎ Availability depends on the specific model and area. System → Football Mode Football Mode enables optimal picture and sound settings for sports events, making them appear and sound as if you were actually there. ✎...
  • Page 88 Preference Features Functions Available in Football Mode Press enter. The following buttons will appear. Zoom • You can pause the current video and zoom in on one of 9 different sections of the screen. Pan the zoomed-in image using <, >, ¡, buttons.

  • Page 89: Tv-Viewing Support Features

    Preference Features TV-Viewing Support Features Showing Subtitles → → System Accessibility Subtitle Show subtitles. Subtitles will be displayed when watching a broadcast that supports subtitles. Switches subtitles Off. ✎ DVD subtitles are only available if the DVD player is connected to an external input connector. •...

  • Page 90: Digital Text

    Preference Features Changing Teletext Language → → Broadcasting Channel Settings Teletext Language ✎ Availability depends on the specific model and area. Use this to set the teletext language. • Primary Teletext Set the primary teletext language. • Secondary Teletext Set the secondary teletext language. Digital Text This function is only available in UK.
  • Page 91 Preference Features PIP Broadcast Viewing → Picture Use the (Picture-In-Picture) function to watch TV in a small window while also watching images from an external source such as a DVD player, a Blu-ray player, or a computer in the background. Select Picture →...
  • Page 92 Preference Features Scanning for Available Channels ✎ Availability depends on the specific model and area. Broadcasting → Auto Tuning Automatically scans and indexes all channels received through the TV's antenna input connector. ✎ If there are saved channels, this feature deletes the existing list and then saves the newly scanned channels. If the TV is connected to a cable box or satellite receiver, you do not need to do this.

  • Page 93: Audio Description

    Preference Features Selecting the Broadcast Audio Options → Broadcasting Audio Options Audio Language • (Digital channels only) Change the default value for audio languages. Primary Audio: Set the primary audio language. Secondary Audio: Set the secondary audio language. ✎ The available language may differ depending on the broadcast. •...

  • Page 94: Using The Channel Settings

    Preference Features Using the Channel Settings → Broadcasting Channel Settings Country (Area) Broadcasting → Channel Settings → Country (Area) Select your country so that the TV can correctly auto-tune the broadcasting channels. This depends on the country or region. When the PIN input screen appears, enter your 4 digit PIN number. Digital Channel •...
  • Page 95 Preference Features When Aerial Source is set to Terrestrial or Cable Digital Channel Tuning • Scans for a digital channel. 1. Select the New. ✎ → Terrestrial: Channel, Frequency, When selecting Aerial Bandwidth ✎ When selecting Aerial → Cable: Frequency, Modulation, Symbol Rate 2.

  • Page 96: Transfer Channel List

    Preference Features Transfer Channel List → → Broadcasting Channel Settings Transfer Channel List Imports or exports the channel map. When the PIN input screen appears, enter the PIN. You should connect a USB storage device to use this function. • Import from USB: Import channel list from USB.

  • Page 97: Common Interface

    Preference Features Common Interface ✎ Availability depends on the specific model and area. Broadcasting → Common Interface • CI Menu Enables the user to select from the CAM-provided menu. Select the CI menu based on the menu PC Card. • CAM video transcoding You can configure the setting to transcode the video codec from the CAM automatically.

  • Page 98: Changing The Picture Mode And Adjusting The Picture Quality

    Preference Features Changing the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing Environment → Picture Picture Mode The following picture modes utilise different contrast and brightness settings to provide the best viewing experience for the environment.
  • Page 99 Preference Features Adjusting the Picture Quality for Each Picture Mode → Backlight, Contrast, Brightness, Sharpness, Picture Colour Tint (G/R) Select one of the settings to display its slide bar. Change the adjustment value using ¡, £. Change the item using <, >.
  • Page 100 Preference Features Fine-Tuning Each Picture Mode (Advanced Settings) → Picture Advanced Settings Select Picture → Advanced Settings to fine-tune how images are displayed on the TV screen for each Picture Mode. ✎ Advanced Settings is only available when the Picture Mode is set to Standard or Movie.
  • Page 101 Preference Features • White Balance Adjusts the colour temperature of the picture to make white objects look white and the overall picture appear natural. ✎ Availability depends on the specific model and area. Point: Adjust each of the 3 colour's luminosity with the offset menu and the brightness with the gain menu. To restore the default values, select Reset.
  • Page 102 Preference Features Adjusting the Picture for Easier Viewing (Picture Options) → Picture Picture Options Select Picture → Picture Options to make additional adjustments for an easier viewing experience. ✎ When the TV is connected to a computer via an HDMI-DVI cable, only Colour Tone can be adjusted.
  • Page 103 Preference Features • Film Mode Optimises the picture quality for movies. Select this mode for watching movies. ✎ This feature is only available when watching TV or when the input signal is AV, Component (480i, 1080i), or HDMI (1080i). • Motion Plus ✎...

  • Page 104: Advanced Features

    Advanced Features Picture Support Functions PIP Broadcast Viewing Picture → Use the ("Picture-In-Picture") function to watch TV in a small window while also watching content from a DVD player, Blu-ray player, computer, or a different external device in the background. →...
  • Page 105 Advanced Features Changing the Picture Size and Position Choosing the Right Screen Size Picture → Picture Size → Picture Size Most TV programmes and videos are displayed in full screen, but some programmes and videos are larger or smaller. Change the screen size for such programmes and videos so that the picture fits the screen better. ✎...

  • Page 106: Resetting The Picture Mode Settings

    Advanced Features Adjusting the Screen Position → → Picture Picture Size Zoom/Position Adjusts the screen position. This option is only available with Picture Size set to Wide Zoom, Zoom, or Screen Fit. When the TV is tuned to a digital channel, the screen position cannot be adjusted if the Picture Size is set to...

  • Page 107: Changing The Sound Mode And Using Sound Effects

    Advanced Features Changing the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the Environment → Sound Sound Mode Sound modes apply preset adjustments to the sound output, optimised for different viewing and listening circumstances. ✎ The sound modes cannot be used when you are listening to audio through external speakers. Standard •...
  • Page 108 Advanced Features Using Sound Effects → Sound Sound Effect Use sound effects to alter how the TV projects sound. Restrictions: • Sound effects can only be used with the Sound Mode set to Standard. • Sound effects cannot be used when you are listening to audio through external speakers. Choose a Sound Effect and then adjust the settings.

  • Page 109: Sound Support Functions

    Advanced Features Sound Support Functions Selecting Speakers → → Sound Speaker Settings TV Sound Output This lets you choose which speakers the TV uses for audio output. To listen to the audio through the speakers of a connected receiver or home theatre only, select Receiver Audio Out.

  • Page 110: Resetting All Sound Settings

    Advanced Features Audio Delay This setting helps correct timing mismatches between the audio and video tracks when you are watching TV and listening to audio through a digital audio device. Enabling the feature displays a slide bar that you can use to adjust the delay by up to 250ms.

  • Page 111: Setting The Time And Using The Timer

    Advanced Features Setting the Time and Using the Timer Setting the Current Time → → System Time Clock Set the clock manually or automatically. Once the clock has been set, you can select the INFO button to check the current time. ✎...
  • Page 112 Advanced Features Using the Timers Using the Sleep Timer → → System Time Sleep Timer → → This automatically shuts off the TV after a preconfigured period of time. Select System Time Sleep Timer. You can set the timer up to 180 minutes in 30-minute increments. Turning On the TV using On Timer System →...
  • Page 113 Advanced Features • Aerial Set the Source to select a broadcast signal. • Channel Set the Source to select a channel. Music Photo • Set the Source to choose a USB folder that contains music or photo files. Selecting both music and image files plays the music files and displays the images at the same time.

  • Page 114: Preventing Screen Burn

    Advanced Features Using the Screen Burn Protection and Energy Saving Features Preventing Screen Burn → System Auto Protection Time Still images can leave burned-in after-images on the screen if left for a long time. Use Screen Burn Protection to protect →...

  • Page 115: Updating The Software

    Software Update Update now 1. Visit Samsung's website on a computer and download the update package to a USB device. ✎ Save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
  • Page 116 Advanced Features Enabling Automatic Software Updates → → Support Software Update Auto update If the TV is connected to the Internet, the Auto update option upgrades the TV’s software while it is in Standby Mode. In Standby Mode, the TV appears to be turned off, but still has access to the Internet. This allows the TV to upgrade itself automatically while it is not in use.

  • Page 117: Protecting The Tv From Hacking And Malicious Code

    Advanced Features Protecting the TV from Hacking and malicious code → System Smart Security When the TV is connected to the Internet, it is vulnerable to hacks and malicious code. Smart Security protects the TV and storage media connected to the TV from such threats. →...

  • Page 118: Using Other Functions

    Advanced Features Using Other Functions Enabling the High Contrast → → System Accessibility High Contrast Navigate to System → Accessibility and set the High Contrast option to On. This option changes major service screens to white text on black background or change the transparent TV menus to opaque so that text can be more easily read. Adjusting the Menu Transparency System →...

  • Page 119: Checking Notifications

    System menu to view the list of event messages generated by the TV. Notifications appear on the screen when events such as an update release for an app or Samsung Account login/logout occurs. ✎ Select Delete All to delete all notifications.

  • Page 120: Programme Rating Lock

    System → General → BD Wise Connecting a Samsung DVD player, Blu-ray player, or home theatre system that supports BD Wise enables the richest colours and best possible picture quality. Enabling BD Wise automatically optimises the TV's resolution. ✎ This feature is only available when the external device is connected via an HDMI cable.
  • Page 121 Showing/ Hiding the Samsung Logo while Booting → → System General Boot Logo Use to enable or disable the Samsung logo display that appears when the TV starts up. Registering the TV as a DivX-Certified Device (Watching Paid DivX Movies) → System DivX® Video On Demand Viewing DivX®...
  • Page 122 Advanced Features Restoring the TV to the Factory Settings → → Support Self Diagnosis Reset This option restores all TV settings (excluding the Internet) to the factory defaults. → → Reset. The Security PIN entry window appears on the screen. 1.

  • Page 123: Getting Support

    Remote Management If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose your TV remotely. You will need to read and agree to the service agreement before using this feature. A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
  • Page 124 Other Information How Does it Work? Having a Samsung Tech remotely service your TV is easy. Call the Samsung Contact Centre and ask for remote support. Open the menu on your TV and go to the Support section. Select Remote Management, and then read and agree to the service agreements.

  • Page 125: There Is A Problem With The Screen

    TV. The Picture Test displays a high definition picture you can examine for flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there may be a problem with an external device.
  • Page 126 Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
  • Page 127 Other Information The Problem Try this! Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and Colour The colour is poor or the settings. picture is not bright enough. Try resetting the picture. (Picture → Reset Picture) If the Picture Size...

  • Page 128: I Can't Hear The Sound Clearly

    Test, or the sound is distorted, there may be a problem with the TV. Contact Samsung’s Call Centre for assistance. If the TV plays the Sound Test melody without distortion, there may be a problem with an external device. Please check the connections. If the problem persists, refer to the external device’s user manual.

  • Page 129: There Is A Problem With The Broadcast

    Other Information There is a problem with the broadcast. The Problem Try this! If your TV is not connected to a cable box or satellite box: • Confirm that the coaxial cable is securely connected to the TV. The TV is not receiving all •...

  • Page 130: I Am Having Trouble Launching/Using Apps

    Hub, and all other settings Reset Settings → Reset except for the network settings to their factory default settings. Reset all saved information relating to Samsung accounts and linked → Resetting Smart Smart Hub Reset Smart service accounts, as well as Smart Hub service agreements and applications.

  • Page 131: Other Issues

    Other Information Other Issues The Problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, The TV is hot.
  • Page 132 Other Information The Problem Try this! A POP (TV’s internal banner Change the Use Mode (Support → Mode) to Home Use. ad) appears on the screen. The TV is making a popping The expansion and contraction of the TV's outer casing may cause a popping noise. This does noise.

  • Page 133: Read Before Using Samsung Apps

    Read Before Using SAMSUNG APPS • Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in available content, certain features, applications, and services may not be available on all devices or in all territories. Some Smart Hub features may also require additional peripheral devices or membership fees.

  • Page 134: Web Browser Restrictions

    Other Information Web Browser Restrictions • Select Browser. The browsing screen may differ from the one on your computer. • The web browser is not compatible with Java applications. • You cannot download files. If you attempt to download a file, you will receive an error message instead. •...
  • Page 135 • The web browser supports a specific file format for importing and exporting bookmarks. (Compatible Format: Netscape-bookmark file- 1) • The folder tree information is not included when importing and exporting bookmarks. • Exporting bookmarks to a USB device connected to the TV saves the bookmarks under a folder named "Samsung SmartTV Bookmark". →...

  • Page 136: Photo, Video, And Music File Limitations

    Other Information Photo, Video, and Music File Limitations • The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass USB Drives. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the TV's USB port.

  • Page 137: Supported External Subtitles

    Other Information Supported External Subtitles ✎ Certain files, depending on how they were encoded, may not play on the TV. Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx...

  • Page 138: Supported Image Formats And Resolutions

    Other Information Supported Image Formats and Resolutions ✎ Certain files, depending on how they were encoded, may not play on the TV. File Extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 Supported Music Formats and Codecs...

  • Page 139: Supported Video Codecs

    Other Information Supported Video Codecs ✎ Certain files, depending on how they were encoded, may not play on the TV. File Frame Rate Bitrate Container Video Codecs Resolution Audio Codec Format (fps) (Mbps) Motion JPEG 640 x 480 *.avi *.mkv *.asf H.264 BP / MP / HP *.wmv...

  • Page 140: Other Restrictions

    Other Information Other Restrictions • Codecs may not function properly if there is a problem with the content data. • Video content does not play or does not play correctly if there is an error in the content or container. •...

  • Page 141: Analogue Channel Teletext Feature

    Other Information Analogue Channel Teletext Feature The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed.

  • Page 142: Restrictions

    Other Information Restrictions Restrictions to PIP (Picture-in-Picture) • PIP cannot be used while Smart Hub is active. ✎ Availability depends on the specific model and area. • Turning off the TV automatically disables PIP. • Playing a game or using the karaoke feature on the main screen can result in lower PIP picture quality. •...

  • Page 143: Attaching A Wall Mount/Desktop Stand

    Other Information Attaching a Wall Mount/Desktop Stand Preparing before installing Wall-Mount / Desktop Stand 1. Turn the product off and unplug the power cord from the wall outlet. 2. Place a soft cloth or cushion on a flat surface to protect the panel and place the product face down. 3.
  • Page 144 – Do not fasten the screws that are too strongly; this may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents. Product VESA Spec.
  • Page 145 Other Information • A Kensington Lock is a physical device that can be used to protect the TV against theft. Look for the Kensington slot on the back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too heavy to carry and then thread it through the TV's Kensington slot.

  • Page 146: Storage And Maintenance

    Other Information Storage and Maintenance – If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris off before watching TV. – The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

  • Page 147: Licence

    Other Information Licence DivX Certified® to play DivX® video up to HD 1080p, including premium content. ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that has passed rigorous testing to verify that it plays DivX video. Visit divx.com for more information and software tools to convert your files into DivX videos.
  • Page 148 Rovi Guide system. Open Source Licence Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source Licence Notice is written only English. Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g.

  • Page 149: Specifications

    0˚ Tilt -1º (±2.0°) ~ 20° (±2.0°) Sound (Output) 5 W x 2 Model Name T24D390SW T27D390SW Screen Size (Diagonal) 23.5 inches (59 cm) 27 inches (68 cm) Dimensions (W x H x D) 547.8 x 54.8 x 335.0 mm 625.4 x 52.9 x 378.9 mm...

  • Page 150: Read After Installing The Tv

    Other Information Read After Installing the TV Picture Sizes and Input Signals Picture Size Input Signal Auto Wide ATV, EXT, AV, DTV (576i/p, 720p), DTV (1080i, 1080p) ATV, EXT, AV, DTV (576i/p, 720p, 1080i, 1080p), Component (480i/p, 576i/p, 720p, 1080i, 1080p), HDMI 16:9 (480i/p, 576i/p, 720p, 1080i, 1080p) Wide...
  • Page 151 • Authentication Modes: WEP, WPAPSK, WPA2PSK • Encryption Types: WEP, TKIP, AES • In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802.11n mode. • If the wireless router supports WPS (Wi-Fi Protected Setup), you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification Number).

  • Page 152: Supported Video Resolutions

    Other Information Supported Video Resolutions Horizontal Polarity Resolution Vertical Frequency Clock Frequency Frequency Display Format (Horizontal/ (DotsxLines) (Hz) (MHz) Vertical) (KHz) 720(1440) x 480i 60Hz 15.734 59.940 27.000 720(1440) x 576i 50Hz 15.625 50.000 27.000 720 x 480 60Hz 31.469 59.940 27.000 720 x 576...

  • Page 153: Glossary

    Other Information Glossary • 480i/ 480p/ 720p/ 1080i/ 1080p Generally refers to the number of effective scanning lines that determines the screen's resolution. There are two scanning methods: interlaced and progressive. – Scanning Sequential projection of pixels to form images. The higher the number of pixels, the clearer and more vivid the images.
  • Page 154 Other Information • Dynamic versus Static IP Addresses If the network requires a dynamic IP address, use an ADSL modem or router that supports the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway and DNS values the TV needs to access the Internet, so they do not have to be entered manually.

  • Page 155: Index

    Other Information Index Additional Settings Digital Channel HDMI Black Level Advanced Settings Digital Clean View High Contrast Amplify DivX® Video On Demand Analogue Channel Dolby Digital Comp Audio Delay DTS TruDialog Manual Tuning Audio Format DTS TruSurround Menu Language Auto Power Off DTV Audio Level Menu Transparency Auto Tuning...
  • Page 156 Other Information Primary Button Primary Subtitle Remote Management Reset RGB Only Mode Samsung Account Screen Fit Screen Mirroring Sharpness Smart View 1 Smart View 2 Sound Mode Subtitle Language Subtitle Mode Teletext Language Tint (G/R) White Balance Wide Zoom Zoom...
  • Page 157 Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre. Country Customer Care Centre Web Site EUROPE AUSTRIA 0800 - SAMSUNG (0800 - 7267864) www.samsung.com/at/support BELGIUM 02-201-24-18 www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/support (French)

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