Snom M65 User Manual
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Snom M65 User Manual

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User Manual
v1.02
M65/M85/M25
Handset

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  • Page 1 User Manual v1.02 M65/M85/M25 Handset...

  • Page 2: Table Of Contents

    Delivery Content ....................24 Inserting and charging the batteries ..............24 Registering the handset at the base station ..............25 Getting to know your phone ..................27 M65 at a glance ........................27 M85 at a glance ........................29 M25 at a glance ........................31 LED indications ........................33 Missed calls, message waiting (MWI), low battery ...........33...
  • Page 3 Context-sensitive function keys ...................35 Navigation and "OK" keys ....................35 Speakerphone key ......................36 Menu key ...........................36 Call keys ..........................36 Star key ..........................37 Alphanumeric keys ......................38 Entering phone numbers (numeral mode) ............38 Letter modes ......................38 Volume key ........................40 Mute key ..........................40 Emergency alarm button ....................41 Menus ............................42 Contacts ..........................43 Adding contacts .......................44...
  • Page 4 Status ..........................56 Base station information ..................56 Handset information ....................56 Auto answer ........................57 Do not disturb (DND) .......................57 Call forwarding ........................58 Settings ..........................58 Bluetooth ...........................59 Enabling and disabling Bluetooth ..............60 Pairing ........................60 Managing paired headsets .................60 Audio settings ........................61 Ring volume ........................61 Ring melody ........................62 Vibrator ..........................62 Alarm clock settings ......................62...
  • Page 5 Hold ............................70 Swapping calls .........................70 Conference ........................70 Appendix 1 - Using the handset to set up the base ............. 71 Finding the IP address of the base ..................71 RSSI and RFPI ........................71 Testing the audio signal (M65 and M85) ................71...

  • Page 6: Copyright, Trademarks, Legal Disclaimers

    All other product names and names of enterprises are the property of their respective owners. Product specifications are subject to change without notice. snom technology AG reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.

  • Page 7: Important Information

    Please ensure before each use that no such objects are present. • The operational temperature for the M65 and M25 handset is between -10°C and + 50°C (14°F and 122°F), for the M85 between - 15°C and + 55°C (14°F and 131°F).

  • Page 8: Additional Safety Information

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product • If you have an implanted pacemaker: ◦ Do not use if you have an implanted pacemaker unless the pacemaker manufacturer‘s directions expressly permit the use of devices emitting pulsating radio frequency signals.

  • Page 9: Important Battery Information

    M65/M85 This product uses a rechargeable Lithium-Ion battery 3.7V, 1100 mAh. Only use the battery that came with the handset or the replacement battery, snom PN 00003932. This product uses two rechargeable NiMH batteries AAA 1.2V 600 mAh. Only use the batteries that came with the handset or replacement batteries expressly recommended by snom.

  • Page 10: Disposal Of The Device

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product Charging and Discharging, Storage • The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. • The battery can be charged and discharged hundreds of times, but it will eventually wear out. Use only snom technology AG approved batteries.

  • Page 11: Battery

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product Battery The battery/batteries provided with this product is/are subject to European Directive 2006/66/EC and may not be disposed of with general household garbage. If you do not know where you may dispose of the battery/batteries at the end of its/ their lifespan, contact your municipality, your local waste management provider, or your seller.

  • Page 12: Additional Important Information Usa

    M25 FCC ID: T7HCT4088 M85 FCC ID: T7HCT8830 Intended Use This telephone is designed for use with a snom M-series base. Any other use, modification or reconstruction of the product is considered unintended use. Important Safety Information Follow all instructions and warnings in the user manual, and on the equipment to prevent accidents.
  • Page 13 User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product ◦ Equipment does not work normally even when the operating instructions are followed. Adjust only those controls referred to in the operating instructions. Improper adjustment of other controls may result in damage and may require extensive work by an authorized service center.

  • Page 14: Battery Safety Precautions

    • To avoid damage during an electrical storm, equipment should be plugged into a surge protector. Battery Safety Precautions The M65/M85 handsets contain a rechargeable Li-ion battery. The M25 handset contains two rechargeable NiMH AAA batteries. WARNING Fire or injury may result if you do not observe the following safety precautions: •...

  • Page 15: Emergency Calling Service

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product Cordless telephone privacy Cordless telephones are radio devices. Communications between the handset and base of your cordless telephone are accomplished by means of radio waves which are broadcast over the open airways.

  • Page 16: Hearing Aid Compatibility

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: •...
  • Page 17 User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product RF exposure FCC Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operation can be well below the maximum value.

  • Page 18: Regulatory Information Canada

    User Manual M65 / M85 / M25 Safety, Disposal, Cleaning of Product egulatory Information Canada Interference information Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 19: Standards Conformance

    Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and may also result in the loss of CE conformity and the FCC certification. In case of malfunction contact authorized service personnel, your seller, or snom. Safety: IEC 60950-1:2005 •...

  • Page 20: Setting Up The Phone

    User Manual M65 / M85 / M25 Setting up the Phone etting up the phone etting up the hardware M65 Handset Delivery Content M65 Handset Delivery content - Lieferumfang - Contenu de la boîte - Contenuto della confezione - En la caja...

  • Page 21: Attaching The Belt Clip

    User Manual M65 / M85 / M25 Setting up the Phone 4. Slide the appropriate plug clip onto the power adapter until it clicks into place. 5. Connect the power adapter to the jack on the bottom of the charger, then to a wall outlet.

  • Page 22: M85 Handset

    User Manual M65 / M85 / M25 Setting up the Phone M85 Handset Delivery Content BATTERY PACK ◦ Handset ◦ 3.7 V 1100mAH Li-ion battery ◦ Charger ◦ Power adapter 5.5 V with exchangeable plug clips for EU and US ◦...
  • Page 23 User Manual M65 / M85 / M25 Setting up the Phone Fig. 4 6. Place the handset in the charger. The LEDs on the charger light up, indicating that the handset is charging. Fig. 5...

  • Page 24: M25 Hardware

    User Manual M65 / M85 / M25 Getting to know M25 Hardware Delivery Content NiMH AAA 1.2 V NiMH AAA 1.2 V ◦ Handset ◦ 2 rechargeable NiMH AAA batteries, 1.2 V, 600 mAh ◦ Charger with affixed power adapter 5.5 V ◦...

  • Page 25: Registering The Handset At The Base Station

    Please refer to the manual of the base station on how to set up the extension. Note: All display screenshots are from the M65 handset. The same symbols are used on the M85 and M25 displays, but their location may differ slightly.
  • Page 26 4. Press ◦ On the M65 and M85, the next screen (Fig. 4 in step 5) allows you to register the handset for up to 10 extensions; continue with step 5. NOTE: The extensions must be on different SIP servers, and each extension can only be registered for and by one handset in the system, whether single-cell or multicell.

  • Page 27: Getting To Know Your Phone

    User Manual M65 / M85 / M25 Getting to know etting to know your phone 65 at a glance LED indicator (MWI, missed call, low battery) Loudspeaker Battery charging status Signal strength Function key line for context-sensi- tive keys Context-sensitive function keys...
  • Page 28 User Manual M65 / M85 / M25 Getting to know Ad j ust volume Headset connector 3.5 mm Highe r: + / lower: - External loudspeaker Mute/unmute microphone Battery compartment...

  • Page 29: M85 At A Glance

     NOTE: The screenshots in this user manual were made using the M65 handset. The illustrations may vary from what you see on the display of the M85. The settings for the emergency alarm button are configured on the base station where the handset is registered.
  • Page 30 User Manual M65 / M85 / M25 Getting to know Headset connector 3.5 mm Ad j ust volume Belt Highe r: + / lower: - clip External loudspeaker Mute/unmute microphone Battery compartment Battery compartment: Locked | Unlocked...

  • Page 31: M25 At A Glance

    NOTE: The M25 has two context-sensitive function keys (softkeys) underneath the display. The screenshots in this user manual were made using the M65 handset which has three. In the few cases where a context-sensitive function key is not available on the M25, the alternative method of...
  • Page 32 User Manual M65 / M85 / M25 Getting to know Headset connector 3.5 mm External loudspeaker Battery compartment Note: The M25 does not have dedicated keys for adjusting the call volume or muting the microphone. Adjusting the volume When in a call, press the top rim of the navigation key (Fig. 1) to increase the volume and the bottom rim (Fig.

  • Page 33: Led Indications

    ED indications Missed calls, message waiting (MWI), low battery M65/M85 On the M65 and M85, the LED indicator(s) for MWI, missed calls, and low battery can signal information in three colors. The default settings are: • Missed call: 2 quick red flashes.

  • Page 34: Speakerphone Key Led

    Keypad illumination The M65 and the M85 have illuminated keypads, the M25 does not. The LEDS will light up when any key on the keypad is touched. When the keypad is not touched for the number of seconds specified in...

  • Page 35: Context-Sensitive Function Keys

    User Manual M65 / M85 / M25 Getting to know Context-sensitive function keys The three (M65, M85) or two (M25) keys above the navigation key are context-sensitive function keys. • When the phone is idle, they are shortcuts to your personal contacts...

  • Page 36: Speakerphone Key

    • During a call, press the speakerphone key to turn on speakerphone. The speakerphone symbol appears on the display. M65 only: The key's bright-red LED will light up and remain illuminated as long as speakerphone is on.

  • Page 37: Star Key

    User Manual M65 / M85 / M25 Getting to know M65/M85: You also have the option to view only the dialed calls. See "Call history (call lists)" on page 50. The last dialed call is at the top of the list (Fig. 2).

  • Page 38: Alphanumeric Keys

    User Manual M65 / M85 / M25 Getting to know Alphanumeric keys These keys are used to enter numerals and letters. • When entering characters in letter mode, pause briefly after each character until the cursor has moved forward. Pausing is not necessary when entering numerals in numeral mode.
  • Page 39 • M65/M85: When you are done editing the name, press the function key underneath "Save" or the center of the navigation key. M25: When you are done editing the name, press the center of the navigation key.

  • Page 40: Volume Key

    Mute key On the M65 and M85, the mute key is the lower key on the left side of the handset. On the M25, press the left rim of the navigation key to mute and unmute the microphone during a call.

  • Page 41: Emergency Alarm Button

    • M65: As of firmware v0324 B0007, the center of the navigation key can be used as an emergency alarm button when the handset is idle. Press it for at least 3 seconds to set off the alarm. •...

  • Page 42: Menus

    Getting to know enus The menus are arranged a bit differently from the ones you may be used to from snom desk phones. 1. M65/M85: Press the menu key on the handset to open the top menu. M25: Press the center of the navigation key .

  • Page 43: Contacts

    Each contact must have a name and at least one phone number. • M65/M85: Up to four phone numbers per contact are possible: Work, mobile, home, other. If there is more than one phone number associated with a contact, the "work" number is the default number presented by the phone when you select the contact.

  • Page 44: Adding Contacts

    User Manual M65 / M85 / M25 Getting to know Adding contacts 1. Open the contacts menu and press the function key underneath "More" (Fig. 6) to open the "Options" menu (Fig. 7). Fig. 6 Fig. 7 Fig. 8 Fig. 9 2.

  • Page 45: Name

    User Manual M65 / M85 / M25 Getting to know Name When editing names, the handset automatically goes into "name mode", i.e., names will be written with a capital first letter, followed by small letters. Note: Press the star key to manually switch to capital letter mode, numeral mode, and small letter mode (in this order).

  • Page 46: Phone Numbers

    User Manual M65 / M85 / M25 Getting to know 3. Press the function key underneath "Select". The symbol is added to the name at the cursor position (Fig. 17). Alternatively, you can also press quickly until the desired symbol is on-screen, then pause briefly until the cursor has moved forward.

  • Page 47: Ringtone

    User Manual M65 / M85 / M25 Getting to know Ringtone Twenty (20) ringtones (FW v3.24 and higher; 6 ringtones on lower FW versions) are available and can be set for calls in general and individually to announce ringing calls from selected phonebook entries.

  • Page 48: Central Directory

    User Manual M65 / M85 / M25 Getting to know entral directory The central directory is accessible from all handsets registered at the same base or in the same multicell installation. Depending on the setting of the base, this could be a phone list downloaded to the base or an external source like the company LDAP register.

  • Page 49: Calling A Number From The Central Directory

    User Manual M65 / M85 / M25 Getting to know Calling a number from the central directory 1. Find the name as described in "Finding a name" on page 48. 2. If the phone number underneath the name is the number you want to dial, press the green key (Fig.

  • Page 50: Call History (Call Lists)

    (call lists) On the M65 and on the M85, there are four call history lists, on the M25, there is one call history list, the All calls list. The most recent call is at the top of each respective list. When the available memory is full, the oldest call on the list will be overwritten by the latest call.

  • Page 51: Calling A Number From A Call List

    Calling a number from a call list You can return calls and call numbers from all lists: 1. M65 and M85: Select the call list, for example the list of missed calls (Fig. 6). M25: Select the All calls list: 2.

  • Page 52: Connectivity

    User Manual M65 / M85 / M25 Getting to know onnectivity This submenu is where you register and deregister the handset at the base and where you can select the network, if more than one is available. To be able to register the handset at a base station, an extension must have been set up for it on that base.

  • Page 53: Settings

    Audio settings (M85) On the M85, the audio settings are located in the Settings menu, on the M65 and M25 they are in a separate Audio menu (see "Audio settings" on page 61). Time & date See "Time and date settings"...

  • Page 54: Time And Date Settings

    User Manual M65 / M85 / M25 Getting to know Time and date settings Available time formats are 24 hours and 12 hours AM/PM. There are six available date formats . The time and the date are received from and synchronized the base where the handset is registered, so normally it is not necessary or advisable to adjust them manually.

  • Page 55: Unlocking The Keypad

    The default is 0000. Line M65 and M85 only. The handset supports up to ten extensions (accounts/phone numbers). On corded Snom deskphones they are called "identities". Note: Each handset will only support one identity per SIP server, regardless whether the servers are in your office network or provided externally by an IP provider.

  • Page 56: Status

    User Manual M65 / M85 / M25 Getting to know 2. Press the OK key or the function key underneath Select to save (Fig. 1). This is the identity that is shown on your display (Fig. 2). • Changing the identity for an outgoing call while dialing.

  • Page 57: Auto Answer

    User Manual M65 / M85 / M25 Getting to know Auto answer This setting determines how you can accept incoming calls on the handset. The default setting is "Normal", i.e, accepting calls by pressing the green key. • Normal: Calls are accepted by pressing the green key •...

  • Page 58: Call Forwarding

    User Manual M65 / M85 / M25 Getting to know Call forwarding The phone can be set to forward incoming calls, either always or under certain conditions: • Forward Unconditionally (Fig. 2): Forwarding all incoming calls to the number of the phone, extension, or mailbox specified as this function’s target.

  • Page 59: Bluetooth

    User Manual M65 / M85 / M25 Getting to know Turning call forwarding on 1. Select the forwarding event. Fig. 10 Fig. 11 Fig. 12 2. Press the function key underneath "On". Note: If you need to change the forwarding number and - in the case of Forward No Answer - the number of seconds, see "Settings"...

  • Page 60: Enabling And Disabling Bluetooth

    User Manual M65 / M85 / M25 Getting to know Enabling and disabling Bluetooth to go to Bluetooth at the end of the menu. 1. Open the Settings menu and press 2. Select Bluetooth. 3. Select Enable/Disable. You will be asked whether to enable or disable Bluetooth, depending on its current status.

  • Page 61: Audio Settings

    Ring emergency: This is the ringer played during the pre-alarm delay, if available and configured. Alert volume M65/M85 only. This is the volume setting for the alarm clock tones (single alarm and recurrent alarm). Selection and setting are similar to ring volume.

  • Page 62: Ring Melody

    User Manual M65 / M85 / M25 Getting to know Ring melody Twenty (20) ringtones are available (FW v3.24 and higher; six (6) ringtones in lower FW versions). Please note that these ringtones can be set for calls in general and for individual contacts to announce ringing calls from selected phonebook entries.

  • Page 63: Alarm

    User Manual M65 / M85 / M25 Getting to know • You can turn the alarm off by pressing the function key underneath "Dismiss". • You can turn on the snooze function so that the alarm will go off again at a later time. Turning on the snooze function: Press the function key underneath "Snooze".

  • Page 64: Snooze Time

    User Manual M65 / M85 / M25 Using the handset Note: To turn off the alarm for one of the checkmarked days, scroll to it and press the function key underneath "Unmark" (Fig. 10). 5. Press the function key underneath "Ok" to save the settings.

  • Page 65: Using The Handset

    Selecting an identity for the outgoing call M65 and M85 only. The identity (extension) displayed on the idle screen of your handset (Fig. 1) is the default identity for outgoing calls. For more information, see "Line" on page 55. If the handset has more identities and you do not want to use the one on the display for the next outgoing call, you can select a different one just for this call without changing the settings.

  • Page 66: Redialing

    • Either scroll to the uppermost line with the up arrow (Fig. 1) and press the green key, • or (M65/M85 only) navigate to the dialed calls list (Fig. 2) and press the green key. Fig,. 1 Fig. 2 Calling a contact See "Contacts"...

  • Page 67: Calling Emergency Alarm Number

    If an emergency alarm is available on your handset, press the alarm button for three seconds to dial the number. On the M85, press the red alarm button; on the M65, press the center of the navigation key.

  • Page 68: Accepting Calls

    User Manual M65 / M85 / M25 Using the handset 3. Press the green key to dial the number of the highlighted item. ccepting calls Accepting a ringing call Press the green call key or the speakerphone key to accept the call.

  • Page 69: Loudspeaker/Microphone Settings

    Loudspeaker/microphone settings Adjusting volume of handset and external loudspeaker • M85 and M65: Press the upper (+) or lower (-) end of the volume key. M25: Press the upper (+) or lower (-) rim of the navigation key. • For more information, see "Volume key" on page 40 ff.

  • Page 70: Hold

    User Manual M65 / M85 / M25 Appendix 1 3. Press the function key underneath "Transfer". The phone of the third party begins to ring. 4. Press the function key underneath "Exit". Note: If you do not press "Exit", your display will announce that your call has ended when the third party picks up the ringing call.

  • Page 71: Appendix 1 - Using The Handset To Set Up The Base

    For more information, see the respective base station admin guides and the multicell set-up guide. inding the IP address of the base 1. On the M65/M85, press the menu key ; on the M25, press the OK key . The main menu is shown on-screen.

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