Table of Contents
Advertisement
10 U s er Su pp ort
Troubleshooting
•
Turns off sounds you don't need.
Your device emits sounds in response to a number of events, such as warnings,
reminders, and screen taps or hardware button actions. Optimize battery life, by
turning off any sounds you don't need.
(a)
(b)
(c)
•
Disable the phone function when no SIM card is installed on your device.
Password problem
Forgotten password
If you forget your password, you'll need to clear your device's memory by hard resetting
it. See "To perform a hard reset" on page 218 for more information.
Memory problem
Device memory run out
If you receive a message stating that storage or program memory is unavailable, try the
following solutions.
Finding space in storage memory
•
Move data to an SD or MMC storage card.
(a)
(b)
(c)
(d)
NOTE: Files stored in folders other than My Documents or stored in folders within
subfolders in My Documents may not show up in the list view of some programs.
•
Move e-mail attachments.
(a)
(b)
(c)
(d)
(e)
•
Set programs such as Notes, Word Mobile, and Excel Mobile to
automatically save new items on the storage card. In the program, tap Menu
> Options.
•
Delete unnecessary files.
(a)
(b)
(c)
214
•
A call is received by your device.
•
A preset alarm event is activated.
Tap
> Settings
.
On the Personal tab, tap Sounds & Notifications
Clear the check boxes on both Sound and Notifications tabs.
Insert a storage card to your device's SD/MMC expansion slot.
Tap
> Programs
Tap and hold the file you want to move, then tap Cut from the pop-up menu.
Open the My Documents folder; tap Menu, Edit, then Paste.
Insert a storage card to your device's SD/MMC expansion slot.
Tap
> Messaging
On the Messaging tab, select the tap Menu > Tools > Options.
On the Storage tab, select "Store attachments on storage card" check box.
All attachments are moved to the storage card, and new attachments are
automatically stored on the storage card.
Tap ok.
Tap
> Programs
Locate the file for deletion.
Tap and hold the file, then tap Delete on the pop up menu.
> File Explorer
.
.
> File Explorer
.
.
Advertisement
Table of Contents
