Problem Solving - Russell Hobbs RHM2364SS User Manual

WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
The microwave oven may cause interference to your radio, TV or similar equipment. If
this happens, you can stop the interference by moving the radio, TV or equipment as far
away from your microwave oven as possible.
Problem Potential reason
1. Microwave is not
2. Plug is not working
If the
microwave
3. The plug has a blown
doesn't work
fuse or the mains circuit
has a blown fuse/tripped
4. Microwave has
developed a fault
1. Door is not closed
If the
microwave
2. The power has not
power will not
been set/the timer dial
work
has not been turned
Not heating Magnetron not working

PROBLEM SOLVING

Make sure the plug is plugged in securely into the
mains and the plug is switched on. If it is not, remove
plugged in the plug from the socket, wait 10 seconds and plug it in
again securely.
The plug socket that the microwave is plugged into
may have become faulty. Plug the microwave into
another known good plug socket, ensure that the
socket is turned on and check if the microwave now
works.
Check the plug for a blown circuit fuse or a tripped
main circuit breaker. If these seem to be working
properly, test the socket with another appliance.
fuse
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
Set the microwave power by pressing the 'Power'
button. Select the time by turning the dial and pressing
'Start' to confirm.
The component that produces the microwaves is called
a magnetron, if food is not being heated or is 'luke'
warm then it is likely this component has developed a
fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Potential solution
30