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WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you can stop the interference by moving the
radio, TV or equipment as far away from your microwave oven as possible.
Problem
1. Microwave is not
2. Plug is not working
If the
microwave
3. The plug has a blown
doesn't work
fuse or the mains circuit
has a blown fuse/tripped
1. Door is not closed
If the
microwave
power will not
2. The timer dial has not
work
Not heating
Magnetron not working
PROBLEM SOLVING
Potential reason
plugged in
fuse
4. Microwave has
developed a fault
been turned.
Make sure the plug is plugged in securely into the mains
and the switch is on. If it is not, remove the plug from
the socket, wait 10 seconds and plug it in again securely.
The plug socket that the microwave is plugged into may
have become faulty. Plug the microwave into another
known good plug socket, ensure that the socket is
turned on and check if the microwave now works.
Check the plug for a blown circuit fuse or a tripped main
circuit breaker. If these seem to be working properly,
test the socket with another appliance.
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
Start the microwave by turning the dial and pressing the
start button.
The component that produces the microwaves is called
a magnetron, if food is not being heated or is 'luke'
warm then it is likely this component has developed a
fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for
a refund or replacement.
34
Potential solution
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