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WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you can stop the interference by moving the
radio, TV or equipment as far away from your microwave oven as possible.
Problem
1. Microwave is not plugged
2. Plug is not working
If the microwave
doesn't work
3. The plug has a blown fuse
or the mains circuit has a
blown fuse/tripped fuse
1. Door is not closed
If the microwave
power will not
2. The timer dial has not
work
Not heating
Magnetron not working
PROBLEM SOLVING
Potential reason
in
4. Microwave has
developed a fault
been turned.
Make sure that the plug is plugged in securely into the mains
and the switch is on. If it is not, remove the plug from the
socket, wait 10 seconds and plug it in again securely.
The plug socket that the microwave is plugged into may have
become faulty. Plug the microwave into another known good
plug socket, ensure that the socket is turned on and check if
the microwave now works.
Check the plug for a blown circuit fuse or a tripped main circuit
breaker. If these seem to be working properly, test the socket
with another appliance.
Contact customer services to talk through the problem to see if
any solutions for the fault can be found. If not and the product
is within its warranty period, then the microwave should be
returned to the retailer where it was purchased from for a
replacement or refund.
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
Start the microwave by turning the dial and pressing the start
The component that produces the microwaves is called a
magnetron, if food is not being heated or is 'luke' warm then it
is likely this component has developed a fault.
If the microwave is within its warranty period, please contact
customer services for further advice or take the microwave
back to the retailer where it was purchased from for a refund
34
Potential solution
button.
or replacement.
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