Signing Up For Service - Motorola SBV5120 User Manual

Introduction
Do not open the VoIP cable modem. Refer all service to your cable service provider.
Wipe the VoIP cable modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray
cleaners directly on the unit or use forced air to remove dust.
Caution
Contact your cable service provider before connecting your VoIP cable
modem to your existing telephone wiring. Do not connect the telephone wire
to a traditional telephone (PSTN) service.

Signing Up for Service

You must sign up with a cable service provider to access the Internet and other online services.
To activate your service, call your local cable service provider.
To receive data service, you need to provide the
MAC ID on the bottom of the cable modem. You can record it here:
00 : ______ : ______ : ______ : ______ : ______
To receive telephone service, you need to provide the
MAC ID on the bottom of the cable modem. You can record it here:
00 : ______ : ______ : ______ : ______ : ______
You should ask your cable service provider the following questions:
•
Do you have any special system requirements?
•
When can I begin to use my VoIP cable modem?
Home Print
Installation
MAC address
X
5
Exit
Troubleshooting
printed on the bar code label marked CM HFC
MAC address printed on the bar code label marked MTA
P/N: AAAAAA-BBB-00
CUSTOMER S/N: BCDFGHJKLMNP
S/N: PPPPMMYJJJSSSSSCAABBCCCC
HFC MAC ID: ABCDEF012345
USB CPE MAC ID: ABCDEF012345
MTA MAC ID: ABCDEF012345
SBV5120 Series VoIP Cable Modem User Guide
Glossary License
ASSEMBLED IN: _________