Caller Id Solutions; Battery Solutions - RCA H5400 User Manual

Troubleshooting Tips
Dial tone is OK, but can't dial out
• Make sure the type of phone service you are subscribed to is TONE. This handset is TONE only.
Handset does not ring
• Make sure the handset ringer switch is turned on.
• The cordless handset may be out of range. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
• Change channels.
• The cordless handset may be out of range of the base. Move closer to the base.
• Make sure base is not plugged into an outlet with another household appliance.
• Charge the battery.
Unit beeps
• Clean charging contacts on cordless handset and charge cradle with a soft cloth, remove comma or an eraser.
• See solutions for "No dial tone" on previous page.
• Replace the battery.
Memory Dialing doesn't work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the AC power supply from the wall outlet and the back of the base, and remove the backup batteries from the bottom of base
(if previously installed). Remove the handset battery. Wait for 30 seconds and plug the power supply back into the base and wall out,
and re-install batteries in the base unit. Reconnect the handset battery and charge for 12 hours.

Caller ID Solutions

No Display
• Is battery fully charged? Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the AC power supply from the base and reconnect
it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring.
This message indicates the presence of
noise on the line.
No Caller ID
• In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone
company.

Battery Solutions

If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
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