Panasonic KX-HDV230 Administrator's Manual page 324

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6.3 Flexible Keys
Button
Wrap Up
The Wrap Up button alternates the setting of
*1
Wrap Up mode, Not Ready mode or Ready mode
for incoming calls.
In Wrap Up mode/Not Ready mode for incoming
calls, incoming calls will not be received through
the ACD (Automatic Call Distribution) group.
Note
Line Status
Used to confirm the status of each line. This
allows the function key to work as a Line key such
as seizing a line in order to make or receive a call.
Call
Used to forward incoming calls to the assigned
Forward
extension in the key.
Phonebook
Used to open the phonebook.
Call History
Used to open the incoming/outgoing call log.
Simultaneo
Enables parallel ringing. Up to 10 locations can
us Ring
be specified to ring simultaneously when you
*1
receive a call.
Note
Hoteling
Used to log in/log out of the Call Center Hoteling
(Hospitality)
Event.
*1
Note
324
Administrator Guide
Description
It is necessary to set the ACD feature to
enable (® see [Enable ACD] in
4.3.10 ACD Settings [Line1]–[Line6] in
the Web user interface or
"ACD_ENABLE_n" in 5.3.14 Call Center
Settings in the configuration file).
It is necessary to set the XSI feature to
enable (® see [Enable Xtended
Service] and [Server Address] in
4.3.7 Xtended Service Settings in the
Web user interface or "XSI_ENABLE"
and "XSI_SERVER" in 5.3.11 XSI
Settings in the configuration file).
It is necessary to set the Hoteling
(Hospitality) feature to enable (® see
[Enable Call Center] and [Hoteling
Event] in 4.3.11 Call Center Settings
[Line1]–[Line6] in the Web user
interface or
"CALL_CENTER_ENABLE_n" and
"CC_HOTELING_EVENT_n" in
5.3.14 Call Center Settings in the
configuration file).
Lamp Indication
Off: Ready mode for incoming calls
Red on: Unavailable
Flashing red slowly: Wrap Up
Off: Simultaneous Ring off
Blue on: Simultaneous Ring on
Document Version 2015-07

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