Troubleshooting (Basic) - Panasonic FZ-G1 Series Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced trouble-
shooting guide in the "Reference Manual". For a software problem, refer to the software's instruc-
tion manual. If the problem persists, contact Panasonic Technical Support (è page 47). You
can also check the computer's status in the PC Information Viewer
(è Reference Manual "Troubleshooting (Advanced)").
n Starting Up
Cannot start up.
The power indicator or
battery indicator is not
lit.
The power is turned on
but "Warming up the
system" appears.
Cannot turn on the com-
puter.
The computer does not
resume from sleep.
(The battery indicator
blinks green and orange
alternately.)
You have forgotten the
password.
"Remove disks or other
media. Press any key to
restart" or a similar mes-
sage appears.
32
l Connect the AC adaptor.
l Insert a fully charged battery.
l If a device is connected to the USB port, disconnect the device, or
set [USB Port] or [Legacy USB Support] to [Disabled] in the [Ad-
vanced] menu of the Setup Utility.
l If a device is connected to the ExpressCard slot, disconnect the
device, or set [ExpressCard Slot] to [Disabled] in the [Advanced]
menu of the Setup Utility.
l Turn off the concealed mode (
ity").
l Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot]
should be set to
l The computer is warming up before start up. Wait for the computer to
start up (the maximum waiting time will be displayed on the screen).
If, "Cannot warm up the system" is displayed, the computer failed to
warm up and does not start. In this case, turn off the computer, leave
it in an environment of 5
hour, and then turn on the power again.
l Leave it in an environment of 5
about an hour, then turn on the power again.
l Supervisor Password or User Password: Contact Panasonic Technical
Support (è page 47).
l Administrator password:
Ÿ If you have a password reset disk, you can reset the administrator
password. Set the disk and enter any wrong password, then follow
the on-screen instructions and set a new password.
Ÿ If you do not have a password reset disk, install (è page 27) and
set up Windows, and then set a new password.
l A floppy disk is in the drive and it does not contain system startup
information. Remove the floppy disk and press any key.
l If a device is connected to the USB port, disconnect the device, or
set [USB Port] or [Legacy USB Support] to [Disabled] in the [Ad-
vanced] menu of the Setup Utility.
l If the problem persists after removing the disk, it may be a flash mem-
ory failure. Contact Panasonic Technical Support (è page 47).
Reference Manual
è
[Enabled] /
°C °F
{41 } or higher temperature for about an
°C °F
{41 } or higher temperature for
"Setup Util-
[Disabled].