Troubleshooting.(Basic) - Panasonic CF-52 series Operating Instructions Manual

Troubleshooting (Basic)
Follow.the.instructions.below.when.a.problem.has.occurred..There.is.also.an.advanced.troubleshooting.guide.in.the.
"Reference.Manual"..For.a.software.problem,.refer.to.the.software's.instruction.manual..If.the.problem.persists,.contact.
Panasonic.Technical.Support..You.can.also.check.the.computer's.status.in.the.PC.Information.Viewer..
(è. .Reference Manual "Checking.the.Computer's.Usage.Status").
n Starting Up
Cannot.start.up.
The.power.indicator.or.bat-
tery.indicator.is.not.lit.
The.power.is.turned.on.but.
"Warming.up.the.system.(up.
to.30.minutes)".appears.
Cannot.turn.on.the.computer.
The.computer.does.not.re-
sume.from.standby.
(The.power.indicator.blinks.
quickly.in.green.)
You.have.forgotten.the.pass-
word.
"Remove.disks.or.other.
media..Press.any.key.to.
restart".or.a.similar.message.
appears.
Windows.startup.and.opera-
tion.is.slow.
The.date.and.time.are.incor-
rect.
[Executing.Battery.Recali-
bration].screen.appears.
[Enter.Password].does.not.
appear.when.resuming.from.
standby/hibernation.
l. Connect.the.AC.adaptor.
l. Insert.a.fully.charged.battery.
l. Remove.the.battery.pack.and.the.AC.adaptor,.then.connect.them.again..
l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[USB.Port].or.
[Legacy.USB.Support].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.
l. The.computer.is.warming.up.before.start.up..Wait.for.the.computer.to.start.up.(takes.
up.to.30.minutes)..If,."Cannot.warm.up.the.system".is.displayed,.the.computer.failed.to.
warm.up.and.does.not.start..In.this.case,.turn.off.the.computer,.leave.it.in.an.environ-
ment.of.5.°C.or.higher.temperature.for.about.an.hour,.and.then.turn.on.the.power.again.
l. Leave.it.in.an.environment.of.5.°C.or.higher.temperature.for.about.an.hour,.then.turn.on.
the.power.again.
l. Supervisor.Password.or.User.Password:.Contact.Panasonic.Technical.Support.
l. Administrator.password:.
Ÿ. If.you.have.a.password.reset.disk,.you.can.reset.the.administrator.password..Set.the.
disk.and.enter.any.wrong.password,.then.follow.the.on-screen.instructions.and.set.a.
new.password.
Ÿ. If.you.do.not.have.a.password.reset.disk,.reinstall.(è.page.13).and.set.up.Windows,.
and.then.set.a.new.password.
l A floppy disk is in the drive and it does not contain system startup information. Remove
the floppy disk and press any key.
l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[USB.Port].or.
[Legacy.USB.Support].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.
F9 .in.the.Setup.Utility.( è.
l. Press.
Setup.Utility.settings.(excluding.the.passwords).to.the.default.values..Start.the.Setup.
Utility.and.make.the.settings.again..(Note.that.the.processing.speed.depends.on.the.ap-
plication.software,.so.this.procedure.may.not.make.Windows.faster.)
l. If.you.installed.a.resident.software.after.purchase,.turn.off.the.residence.
l. Disable.Indexing.Service.in.the.following.menu..
Click.[start].-.[Search].-.[Change.preferences].-.[Without.Indexing.Service]
l. Make.the.correct.settings..Click.[start].-.[Control.Panel].-.[Date,.Time,.Language,.and.
Regional.Options].-.[Date.and.Time].
l. If.the.problem.persists,.the.internal.clock.battery.may.need.to.be.replaced..Contact.
Panasonic.Technical.Support.
l. When.the.computer.is.connected.to.LAN,.check.the.date.and.time.of.the.server.
l. The.2100.A.D..or.later.year.will.not.be.correctly.recognized.on.this.computer.
l. The.Battery.Recalibration.was.canceled.before.Windows.was.shut.down.last.time..To.
start.up.Windows,.turn.off.the.computer.by.the.power.switch,.and.then.turn.on.
l. The.password.you.have.set.in.the.Setup.Utility.is.not.requested.at.resuming..To.use.the.
password.security.at.resuming,.set.the.Windows.password.
A. Click.[start].-.[Control.Panel].-.[User.Accounts].and.select.the.account,.and.set.the.
password.
B. Click.[start].-.[Control.Panel].-.[Performance.and.Maintenance].-.[Power.Options].-.
[Advanced].and.add.a.check.mark.for.[Prompt.for.password.when.computer.resumes.
from.standby].
.Reference Manual."Setup.Utility" ).to.return.the.
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