Toyota 2003 Avalon Service Manual page 256

BY GEOGRAPHIC REGION
In the United States, U.S. Territories
and Canada
To obtain warranty service in the United States, U.S. territories or Canada,
take your vehicle to an authorized Toyota dealership. If your vehicle
cannot be driven, contact your nearest Toyota dealership for towing
assistance. You do not have to pay for towing to the nearest Toyota deal-
ership if your vehicle is inoperable due to failure of a warranted part.
Outside the United States, U.S. Territories
and Canada
If you are using your vehicle outside the United States, U.S. territories
and Canada and need warranty service, contact a local Toyota dealer-
ship. Please note, however, that your vehicle may not be repaired free
of charge because the local Toyota distributor may have no obligation to
provide warranty service for your vehicle, and/or your vehicle may not
comply with local regulatory or environmental requirements.
Obtaining Warranty Service
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to drive and there is no Toyota
dealership reasonably available to make repairs, you may perform the
repairs yourself or have them performed by another automotive service
provider. Toyota will reimburse you for any of the repairs that are cov-
ered by warranty. To receive reimbursement, present to an authorized
Toyota dealership your paid repair invoices and any parts that were
removed from the vehicle. You will be reimbursed for warranted parts
at the manufacturer's suggested retail price and warranted labor at a
geographically appropriate hourly rate multiplied by Toyota's recom-
mended time allowance for the repair.
If your vehicle requires emergency repair, Toyota assumes no liability
for subsequent failures caused by improper repairs or the use of non-
Genuine Toyota Parts unless you have the vehicle properly repaired in a
timely manner. To ensure that warranty coverage remains intact, have
your vehicle inspected by an authorized Toyota dealership as soon as
possible after an emergency repair.
Your Responsibilities
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