Modem Problems - MAXDATA Performance 120T User Manual

USER`S MANUAL

Modem Problems

The built-in modem does not respond -
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The fax/modem disconnects during transmission -
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The fax/modem doesn't transmit properly -
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5-12
Make sure the modem driver is loaded properly.
Go to [Start > Settings > Control Panel > Modem] and make
sure Smart Link 56K Modem is listed in the Modems Prop-
erty page. Otherwise, click the Add button to add the modem
drive, which is located in the factory CD-ROM (or floppy
diskette).
Go to [Start > Settings > Control Panel > System] and in the
Device Manager page check for possible resource or driver
conflict. See Windows on-line help or manual for how to
handle such problems.
Make sure the phone line the notebook connected to is valid.
Be sure to disable the Call Waiting.
Excessive line noise might cause the connection to be
dropped and maybe you had connected to a noisy line. To
check this, put the regular phone handset on the line and
placing a phone call. If you do hear an amount of abnormal
noise, try to make the modem connection with a different line
or contact your local telephony service company.
Make sure the correct setting of the communications soft-
ware. Check with the manaul of the programs to customize
the modem.
Make sure the RJ-11 cable (the one that goes from the
modem to the telephone line) is firmly connected to the
modem's RJ-11 jack and the telephone line socket.
Check the serial port settings. Make sure the hardware and
software are referring to the same COM port.
Check the communications parameters (baud rate, parity,
data length and stop bits) specified in the communications
program.
The connecting system, such as the central side equipment,
might be busy or offline. Try to make another transmission
test to other sytem.
Be sure the line has a dial tone.