AT&T TL30100 User Manual page 21

Appendix
Troubleshooting
I get noise, static, or weak signals even when I'm near the
telephone base.
• If you subscribe to high-speed Internet service
(DSL - digital subscriber line) through your telephone line, you
must install a DSL filter between the telephone line cord and
the telephone wall jack (see Telephone base and charger
installation in the TL32100/TL32200/TL32300 user's manual).
The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
You may be able to improve the performance of your
telephone by installing the telephone base as far away as
possible from other electronic devices.
• Do not install this telephone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your telephone is plugged in with a modem or a surge
protector, plug the telephone (or modem/surge protector) into
a different location. If this doesn't solve the problem, relocate
your telephone or modem farther apart from one another, or
use a different surge protector.
• Relocate your telephone to a higher location. The telephone
will likely have better reception when installed in a high area.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
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