AT&T TL30100 User Manual page 20

Appendix
Troubleshooting
The batteries do not hold a charge.
• If the cordless handset is in the telephone base or charger and
the charge light does not come on, refer to the item The charge
light is off on this page.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to the telephone base or charger when not in use.
• If the battery is depleted, it may take approximately 30
minutes to charge the handset before it shows Low battery.
Refer to Battery charging on page 7 for details.
• You may need to purchase a new battery. Please refer to
Battery installation on page 6.
The charge light is off.
• Make sure the power cord is plugged in correctly and securely.
• Make sure the battery is installed correctly in the handset.
Follow the instructions in Battery installation on page 6 to
install the battery.
• Unplug the electrical power. Wait for 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset and
telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
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