AT&T EP5995 User Manual page 78

Appendix
Troubleshooting
The • When recording the announcement, make sure you speak in a normal
announce-
ment mes-
• Make sure there is no background noise (television, music, traffic,
sage is not
clear.
The answer- • Make sure the answering system is on.
ing system
• Make sure the memory of the answering system is not full.
does not
record mes-
sage.
The mes- • If a caller leaves a very long message, part of it may be lost when the
sages on the
answering
• If the caller pauses for more than seven seconds, the system stops
system are
incomplete.
• If the memory on the system becomes full during a message, the sys-
• If the caller's voice is very soft, the system may stop recording and
The mes-
• Press /
sages on the
system are
very difficult
to hear.
The answer- • Make sure your Remote Access Code is correct (see page 56).
ing system
• Make sure you are calling from a touch tone telephone. When dialing
does not
respond to
remote com-
• The answering system may not detect the Remote Access Code
mands.
• There may be interference on the telephone line you are using. Press
tone of voice about nine inches from the telephone base.
etc.) when recording.
system disconnects the call after four minutes.
recording and disconnects the call.
tem stops recording and disconnects the call.
disconnect the call.
on the side of the handset or on the telephone base
VOLUME
to increase the speaker volume.
a number, you should hear tones. If you hear clicks, then it is not a
touch tone telephone and cannot activate the answering system.
when your announcement is playing. Wait until the announcement is
over before entering the code.
the dial pad keys firmly when dialing.
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