AT&T EP5995 User Manual page 75

Appendix
Troubleshooting
• Make sure the power adapter and telephone line cords are plugged in
• Unplug the power adapter. Wait for 15 seconds before plugging it
• The telephone might be malfunctioning. Please refer to the warranty
• First, try all the above suggestions.
There is no
dial tone.
• Move the cordless handset closer to the telephone base. It might be
• The telephone line cord might be malfunctioning. Try installing a new
• Disconnect the telephone base from the telephone jack and connect
The tele- • Make sure the ringer is on. (See page 12 for handset and page 19 for
phone does
not ring when
• Make sure the telephone line cord and power adapter are plugged in
there is an
incoming call.
• The cordless handset may be too far from the telephone base. Move
• There may be too many extension phones on the telephone line to
• If the other telephones in your home are having the same problem,
• Other electronic products can cause interference to your cordless
• Test a working telephone at the telephone jack. If another telephone
• The telephone line cord might be malfunctioning. Try installing a new
• Re-install the battery pack and place the cordless handset in the tele-
• Wait for the cordless handset to synchronize with the telephone base.
correctly and securely.
back in. Allow up to one minute for the cordless handset and tele-
phone base to reset.
section of this user's manual for further instruction.
out of range.
telephone line cord.
a different telephone. If there is no dial tone on the telephone either,
the problem is in your wiring or local service. Contact your local tele-
phone company.
telephone base).
properly (see page 7).
it closer to the telephone base.
allow all of them to ring simultaneously. Try unplugging some of them.
the problem is in the wiring or local service. Contact the local tele-
phone company (charges may apply).
telephone. Try installing your telephone as far away as possible from
the following electronic devices: wireless routers, radios, radio tow-
ers, pager towers, cellular telephones, digital telephones, intercoms,
room monitors, televisions, VCRs, personal computers, kitchen appli-
ances, and other cordless telephones.
has the same problem, the problem is in the telephone jack. Contact
your local telephone company (charges may apply).
telephone line cord.
phone base.
To be safe, allow up to one minute for this to take place.
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