Cleaning The Paper Feed Roller - Canon MG3500 Series Online Manual

Cleaning the Paper Feed Roller

If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed
properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so
perform this only when necessary.
You need to prepare: a sheet of A4 or Letter-sized plain paper or
commercially available cleaning sheet
1. Make sure that the power is turned on and remove any paper from the
front tray.
2. Clean the paper feed roller without paper.
(1) Hold down the Stop button until the Alarm lamp flashes orange seven
times, then release it immediately.
The paper feed roller will rotate as it is cleaned.
3. Clean the paper feed roller with paper.
(1) Make sure that the paper feed roller has stopped rotating, load a sheet
of A4 or Letter-sized plain paper or commercially available cleaning
sheet in the front tray.
(2) Open the output tray extension, open the paper output tray, then extend
the paper output support.
(3) Hold down the Stop button until the Alarm lamp flashes orange seven
times, then release it immediately.
The machine starts cleaning. The cleaning will be complete when the paper is
ejected.
If the problem is not resolved after cleaning the paper feed roller, contact the service center.
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