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Vibration or rattling
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require more
operating time. They start and
stop often to maintain even
Frost or ice crystals on frozen
food (frost within package is
Divider between refrigerator
and freezer compartments
feels warm
Automatic icemaker does not
work (on some models)
Ice cubes have odor/taste
Small or hollow cubes
Slow ice cube freezing
Door not closing properly
Orange glow in freezer
Cube dispenser does not work
(on some models)
Possible Causes
Front rollers need adjusting.
Normal when refrigerator is first
plugged in.
Often occurs when large amounts
of food are placed in refrigerator.
Door left open.
Hot weather or frequent door
Temperature controls set at the
coldest setting.
Door left open.
Too frequent or too long door
Automatic energy saver system
circulates warm liquid around front
edge of freezer compartment.
Icemaker power switch is in the
OFF position.
Water supply turned off or not
Freezer compartment too warm.
Piled up cubes in the storage bin
cause icemaker to shut off.
Ice cubes stuck in icemaker.
Ice storage bin needs cleaning.
Food transmitting odor/taste to ice
Interior of refrigerator needs
Water filter clogged.
Door left open.
Temperature control not set cold
Energy Smart™ feature is .altering
refrigerator performance
Door gasket on hinge side sticking
or folding over.
Defrost heater is on.
Icemaker or water supply turned
Ice cubes are frozen to icemaker
feeler arm.
Irregular ice clumps in storage
Dispenser is LOCKED.
What To Do
See Rollers. Slight vibration is normal.
Wait 24 hours for the refrigerator to completely cool
This is normal.
Check to see if package is holding door open.
This is normal.
See About the controls.
Check to see if package is holding door open.
This helps prevent condensation on the outside.
Slide the power switch to the ON position.
See Installing the water line.
Wait 24 hours for the refrigerator to completely cool
Level cubes by hand.
Turn off the icemaker, remove cubes and turn the
icemaker back on.
Empty and wash bin. Discard old cubes.
Wrap foods well.
See Care and cleaning.
Replace filter cartridge with new cartridge or with plug.
Check to see if package is holding door open.
See About the controls.
See About Energy Smart™ Models
Apply petroleum jelly on face of gasket
This is normal.
Turn on icemaker or water supply.
Remove cubes.
Break up with fingertip pressure and discard remaining
Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not
Press and hold the Lock pad for 3 seconds.


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