Advertisement

GE 20, 22, 25, ESH22XGPACC Manual

Operating Instructions

How to install features

(Not all features are on all models.)
Operating Instructions - How to install features

Rearranging the Shelves

(Not all features are on all models.)

Operating Instructions - Rearranging the Shelves
Refrigerator Shelves


Freezer Pan:
Remove the pan by pulling it forward, lifting up the front and sliding it past the stop location.


To Remove Freezer Shelves

Slide-Out Spillproof Shelf (on some models)
The slide-out spillproof shelf allows you to reach items stored behind others. The special edges are designed to help prevent spills from dripping to lower shelves.
NOTE: Make sure you push the shelves all the way back in before you close the door.

Spillproof Shelves (on some models)
Spillproof shelves have special edges to help prevent spills from dripping to lower shelves.

About the crispers and pans

(Not all features are on all models.)


Adjustable Humidity Crispers and Snack Pan (on some models)
Slide the control all the way to the High setting to provide high humidity recommended for most vegetables.
Slide the control all the way to the Low setting to provide lower humidity levels recommended for most fruits.


Convertible Meat Pan (on some models)
The convertible meat pan has its own cold air duct to allow a stream of cold air from the freezer compartment to flow around the pan.
The variable temperature control regulates the air flow from the freezer compartment.
Set control lever up to convert the pan to normal refrigerator temperature and provide extra vegetable storage space. Cold air duct is turned off. Variable settings between these extremes can be selected.
Set control lever down to the coldest setting to store fresh meats. If lever is left in meat position for a long period of time, some frost may form on the inside of the pan.

Crisper Removal
Crispers can easily be removed by tilting up slightly and pulling past stop location.
If the door prevents you from taking out the crispers, the refrigerator will need to be rolled forward until the door opens enough to slide the crispers out. In some cases, when you roll the refrigerator out, you will need to move the refrigerator to the left as you roll it out.
When replacing the crispers, make sure you slide them through the crisper guides.

About the controls on the unit

Your controls will look like one of the following:

Operating Instructions - Using Temperature Control

Startup Steps for Proper Temperature Control

  1. Set Fresh Food Control on "5."
  2. Set Freezer Control on "5."
  3. WAIT 12 HOURS for temperature to stabilize.
  4. If a change is needed, move the control one number at a time and allow 12 hours for temperature to stabilize.

NOTE: Setting the controls to the 0 (off) position does not remove power to the light circuit.

Control settings will vary based on personal preferences, usage and operating conditions and may require more than one adjustment.

To Change Temperature Control Setting with Touch Pads

Change Temperature Control Setting with Touch Pads

  • Freezer setting is on the left side of the display.
  • Fresh Food setting is on the right side of the display.
    • Press the warmer or colder pad for compartment and direction desired.
    • Present control setting number will illuminate.
    • Each time the pad is touched, compartment setting changes one number.

A display of 1 is warmest and 9 is the coldest setting.
NOTE: Setting the controls to the 0 (off) position does not remove power to the light circuit.

Control settings will vary based on personal preferences, usage and operating conditions and may require more than one adjustment.

About the water filter cartridge

(On some models.)

Water Filter Cartridge
The water filter cartridge is located in the back upper right corner of the refrigerator compartment.

When to Replace the Filter on Models With a Replacement Indicator Light
There is a replacement indicator light for the water filter cartridge on the dispenser. This light will turn orange to tell you that you need to replace the filter soon.
The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases.

When to Replace the Filter on Models Without a Replacement Indicator Light
The filter cartridge should be replaced every six months or earlier if the flow of water to the water dispenser or icemaker decreases.

Removing the Filter Cartridge
If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down.

Installing the Filter Cartridge

  1. If you are replacing a SmartWater cartridge with an adapter, it must be removed before installing the cartridge. To remove the adapter, turn it to the left about 1/4 turn.
    If you are replacing a Water by Culligan cartridge, leave the adapter in place. This adapter will stay in the refrigerator when you replace future cartridges.
  2. On models without a replacement indicator light, apply the month and year sticker to the new cartridge to remind you to replace the filter in six months.
  3. Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation.
  4. Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder.
  5. Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about 1/2 turn.
  6. Run water from the dispenser for 3 minutes (about 1-1/2 gallons) to clear the system and prevent sputtering.

Filter Bypass Plug
You must use the filter bypass plug when a replacement filter cartridge is not available. The dispenser and the icemaker will not operate without the filter or filter bypass plug.
To use the filter bypass plug on Water by Culligan models, you must first remove the filter adapter from the cartridge holder by turning it to the left.

If you have questions—visit our Website at ge.com,
or call 1.800.GE.CARES (1.800.432.2737).

Replacement filters:
To order additional filter cartridges in the United States, visit our Website at ge.com, or call GE Parts and Accessories, 800.626.2002.

MWF
Suggested Retail $38.95–47.95
Customers in Canada should consult the yellow pages for the nearest Mabe Service Center.
Customers outside of the United States or Canada should contact the local distributor.

About the automatic icemaker

A newly-installed refrigerator may take 12–24 hours to begin making ice.

Automatic Icemaker (on some models)
When the refrigerator has been connected to the water supply, set the power switch to the I (on) position.
The icemaker will fill with water when it cools to 15°F. When the bin fills to the level of the feeler arm, the icemaker will stop producing ice.
Be sure nothing interferes with the sweep of the feeler arm.
Throw away the first few batches of ice to allow the water line to clear.
The icemaker will produce seven cubes per cycle—approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
You will hear a buzzing sound each time the icemaker fills with water.

It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale, and shrink.
NOTE: In homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice.

Icemaker Accessory Kit
If your refrigerator did not come already equipped with an automatic icemaker, an icemaker accessory kit is available at extra cost. Check the back of the refrigerator for the specific icemaker kit needed for your model.

About the ice and water dispenser

(On some models.)

To Use the Dispenser

Select
Press the glass gently against the top of the dispenser cradle.
The spill shelf is not self-draining. To reduce water spotting, the shelf and its grille should be cleaned regularly.

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser arm for at least two minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six glassfuls of water.


Never put fingers or any other objects into the ice crusher discharge opening.

Locking the Dispenser


(on some models)
Press the LOCK CONTROL pad for 3 seconds to lock the dispenser and control panel. To unlock, press and hold the pad again for 3 seconds.

Dispenser Light

This pad turns the night light in the dispenser on and off. The light also comes on when the dispenser cradle is pressed. If this light burns out, it should be replaced with a 6 watt maximum, 12 volt DC bulb.

Ice Storage Drawer on Dispenser Models


To remove:
Set the icemaker power switch to the 0 (off) position. Pull the drawer straight out and then lift past the stop position.


To replace:
When replacing the drawer, make sure to push it firmly into place. If it does not go all the way back, remove it and rotate the drive mechanism 1/4 turn. Then push the drawer back again.

Important Facts About Your Dispenser

  • Do not add ice from trays or bags to the storage bin. It may not crush or dispense well.
  • Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, poke it through with a wooden spoon.
  • Beverages and foods should not be quick-chilled in the ice storage bin. Cans, bottles or food packages in the storage bin may cause the icemaker or auger to jam.
  • To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
  • Some crushed ice may be dispensed even though you selected CUBED. This happens occasionally when a few cubes have been left in the crusher.
  • After crushed ice is dispensed, some water may drip from the chute.
  • Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.
  • The first glass of water dispensed may be warmer than the following ones. This is normal.
  • Dispensed water is not ice cold. For colder water, simply add crushed ice or cubes before dispensing water.

Care and cleaning of the product

Cleaning the Outside

The dispenser drip area, (on some models) beneath the grille, should be wiped dry. Water left in this area may leave deposits. Remove the deposits by adding undiluted vinegar to the well. Soak until the deposits disappear or become loose enough to rinse away.
The dispenser cradle (on some models). Before cleaning, lock the dispenser by pressing and holding the LOCK CONTROL pad for 3 seconds. Clean with warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 l) of water. Rinse thoroughly and wipe dry.

The door handles and trim. Clean with a cloth dampened with soapy water. Dry with a soft cloth.
Keep the outside clean. Wipe with a clean cloth lightly dampened with kitchen appliance wax or mild liquid dish detergent. Dry and polish with a clean, soft cloth.
Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can erode the paint. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint finish.

Cleaning the Inside


To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.

Unplug the refrigerator before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 l) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets at the hinge side. This helps keep the gaskets from sticking and bending out of shape.

Drain opening in freezer compartment.
During yearly cleaning, remove bottom freezer pan and flush a solution of baking soda—1 teaspoon (5 ml) and 2 cups (500 ml) of hot (not boiling) water— through the drain line with the help of a meat baster. This will help eliminate odor and reduce the likelihood of a clogged drain line. If drain becomes clogged, use a meat baster and baking soda solution to force the clog through the drain line.

Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause it to shatter. Do not wash any plastic refrigerator parts in the dishwasher.

Behind the Unit

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
When pushing the refrigerator back, make sure you don't roll over the power cord or icemaker supply line (on some models).

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 l) of water. Leave the doors open.
Set the icemaker power switch to the 0 (off) position and shut off the water supply to the refrigerator.

Preparing to Move

Secure all loose items such as grille, shelves and drawers by taping them securely in place to prevent damage. Be sure the refrigerator stays in an upright position during moving.

Replacing the Light Bulbs

Turning the control to the 0 (off) position does not remove power to the light circuit.

  1. Unplug the refrigerator.
  2. Remove the shelf just below the light shield.
  3. Replace with an appliance bulb of the same or lower wattage.
  4. Reinstall the shelf and plug the refrigerator back in.

Installation Instructions

Questions? Call 800.GE.CARES (800.432.2737) or Visit our Website at: ge.com
In Canada, call 1.800.361.3400 or Visit our Website at: www.geappliances.ca

PREPARING TO INSTALL

BEFORE YOU BEGIN

Read these instructions completely and carefully.


  • Save these instructions for local inspector's use.

  • Observe all governing codes and ordinances.
  • Note to Installer – Be sure to leave these instructions with the Consumer.
  • Note to Consumer – Keep these instructions for future reference.
  • Skill level – Installation of this appliance requires basic mechanical skills.
  • Completion time – Refrigerator Installation 15 minutes
  • Proper installation is the responsibility of installer.
  • Product failure due to improper installation is not covered under the Warranty.

REFRIGERATOR LOCATION

  • Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.
  • Install it on a floor strong enough to support it fully loaded.

ROLLERS

The rollers have 3 purposes:

  • Rollers adjust so the door closes easily when opened about halfway.
  • Rollers adjust so the refrigerator is firmly positioned on the floor and does not wobble.
  • Rollers allow you to move the refrigerator away from the wall for cleaning.


To adjust the rollers, remove the base grille by pulling it out at the bottom.


Turn the roller adjusting screws clockwise to raise the refrigerator, counterclockwise to lower it. Use an adjustable wrench (3/8' hex head bolt) or pliers.

To replace base grille, line up the clips on back of grille between the bar and the bottom of the cabinet. Push forward until grille snaps into place.

WATER SUPPLY TO THE ICEMAKER

(on some models )
If the refrigerator has an icemaker, it will have to be connected to a cold water line. A GE water supply kit is available at extra cost from your dealer, by visiting our Website at ge.com (in Canada, at www.geappliances.ca), or from Parts and Accessories, 800.626.2002.

CLEARANCES

Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.

  • Sides 1/8' (4 mm)
  • Top 1' (25 mm)
  • Back 1' (25 mm)

A door clearance of 3/4' (19 mm) is needed for a 90º door opening which provides better access to food storage area.

DOOR ALIGNMENT

After leveling, make sure that doors are even at the top.
To make the doors even, adjust the refrigerator door.

  1. Using a 5/16' socket wrench, turn the door adjusting screw to the right to raise the door, to the left to lower it. (A nylon plug, embedded in the threads of the pin, prevents the pin from turning unless a wrench is used.)
  2. After one or two turns of the wrench, open and close the refrigerator compartment door and check the alignment at the top of the doors.

INSTALLING THE WATER LINE

BEFORE YOU BEGIN

Recommended copper water supply kits are WX8X2, WX8X3 or WX8X4, depending on the amount of tubing you need. Approved plastic water supply lines are GE SmartConnect Refrigerator Tubing (WX08X10002, WX08X10006, WX08X10015 and WX08X10025).
When connecting your refrigerator to a GE Reverse Osmosis Water System, the only approved installation is with a GE RVKit. For other reverse osmosis water systems, follow the manufacturer's recommendations.
If the water supply to the refrigerator is from a Reverse Osmosis Water Filtration System AND the refrigerator also has a water filter, use the refrigerator's filter bypass plug. Using the refrigerator's water filtration cartridge in conjunction with the RO filter can result in hollow ice cubes and slower water flow from the water dispenser.
This water line installation is not warranted by the refrigerator or icemaker manufacturer. Follow these instructions carefully to minimize the risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and lead to water leakage or flooding. Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.
burn hazard To prevent burns and product damage, do not hook up the water line to the hot water line.
If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the 0 (off) position.
Do not install the icemaker tubing in areas where temperatures fall below freezing.
All installations must be in accordance with local plumbing code requirements.


Connect to potable water supply only.

WHAT YOU WILL NEED

  • Copper or GE SmartConnect Refrigerator Tubing kit, 1/4' outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then add 8' (2.4 m). Be sure there is sufficient extra tubing (about 8' [2.4 m] coiled into 3 turns of about 10' [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
GE SmartConnect Refrigerator Tubing Kits are available in the following lengths:

2' (0.6 m) WX08X10002
6' (1.8 m) WX08X10006
15' (4.6 m) WX08X10015
25' (7.6 m) WX08X10025

Be sure that the kit you select allows at least 8' (2.4 m) as described above.

NOTE: The only GE approved plastic tubing is that supplied in GE SmartConnect™ Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.

  • A GE water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from Parts and Accessories, 800.626.2002.
  • A cold water supply. The water pressure must be between 20 and 120 p.s.i. (1.4–8.2 bar) on models without a water filter and between 40 and 120 p.s.i. (2.8–8.2 bar) on models with a water filter.
  • Power drill.
  • 1/2' or adjustable wrench.
  • Straight and Phillips blade screwdriver.
  • Two 1/4 ' outer diameter compression nuts and 2 ferrules (sleeves)—to connect the copper tubing to the shutoff valve and the refrigerator water valve.
    OR
  • If you are using a GE SmartConnect Refrigerator Tubing kit, the necessary fittings are pre-assembled to the tubing.
  • If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from GE SmartConnect Refrigerator tubing.
  • Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32' at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Install the shutoff valve on the nearest frequently used drinking water line.
  1. SHUT OFF MAIN WATER SUPPLY
  2. DRILL THE HOLE FOR THE VALVE
    Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.
    Drill a 1/4' hole in the water pipe (even if using a self-piercing valve) using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.
    Take care not to allow water to drain into the drill. Failure to drill a 1/4' hole may result in reduced ice production or smaller cubes.
  3. FASTEN THE SHUTOFF VALVE
    Fasten the shutoff valve to the cold water pipe with the pipe clamp.
    Tighten the clamp screws until the sealing washer begins to swell.
    NOTE: Do not overtighten or you may crush the tubing.
    NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
    INSTALLING THE WATER LINE - Step 1
  4. ROUTE THE TUBING
    Route the tubing between the cold water line and the refrigerator.
    Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.
    NOTE: Be sure there is sufficient extra tubing (about 8' [2.4 m] coiled into 3 turns of about 10 ' [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.
  5. CONNECT THE TUBING TO THE VALVE
    Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.
    Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
    For plastic tubing from a GE SmartConnect Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turn with a wrench. Overtightening may cause leaks.
    NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
    INSTALLING THE WATER LINE - Step 2
  6. FLUSH OUT THE TUBING
    Turn the main water supply on and flush out the tubing until the water is clear.
  7. CONNECT THE TUBING TO THE REFRIGERATOR
    NOTES:
    • Before making the connection to the refrigerator, be sure the refrigerator power cord is not plugged into the wall outlet.
    • If your refrigerator does not have a water filter, we recommend installing one if your water supply has sand or particles that could clog the screen of the refrigerator's water valve. Install it in the water line near the refrigerator. If using a GE SmartConnect Refrigerator Tubing kit, you will need an additional tube (WX08X10002) to connect the filter. Do not cut plastic tube to install filter.

Some models have the refrigerator connection at the end of tubing located outside the compressor compartment access cover. On other models, the compressor compartment access cover must be removed in order to access the refrigerator connection at the water valve.


On models using the refrigeration connection at the water valve, remove the plastic flexible cap.

Place the compression nut and ferrule (sleeve) onto the end of the tubing as shown. On a GE SmartConnect Refrigerator Tubing kit, the nuts are already assembled to the tubing.
Insert the end of the tubing into the refrigerator connection as far as possible. While holding the tubing, tighten the fitting.
For plastic tubing from a GE SmartConnect Refrigerator Tubing kit, insert the molded end of the tubing into the refrigerator connection and tighten the compression nut until it is hand tight, then tighten one additional turn with a wrench. Overtightening may cause leaks.
Fasten the tubing into the clamp provided as shown to keep it in position. You may need to pry open the clamp.
One of the illustrations below will look like the connection on your refrigerator.
INSTALLING THE WATER LINE - Step 3
INSTALLING THE WATER LINE - Step 4

  1. TURN THE WATER ON AT THE SHUTOFF VALVE
    Tighten any connections that leak.
    Reattach the access cover.
  2. PLUG IN THE REFRIGERATOR
    Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.
  3. START THE ICEMAKER
    Set the icemaker power switch to the I (on) position. The icemaker will not begin to operate until it reaches its operating temperature of 15°F (-9°C) or below. It will then begin operation automatically if the icemaker power switch is in the I (on) position.
    NOTE: In lower water pressure conditions, the water valve may turn on up to 3 times to deliver enough water to the icemaker.

Normal operating sounds

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
Do you hear what I hear? These sounds are normal.

  • The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.
  • Sometimes the refrigerator runs for an extended period, especially when the doors are opened frequently. This means that the Frost Guard feature is working to prevent freezer burn and improve food preservation.
  • You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.

WHIR!

  • You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.
  • If either door is open for over 3 minutes, you may hear the fans come on in order to cool the light bulbs.
  • The fans change speeds in order to provide optimal cooling and energy savings.

CLICKS, POPS, CRACKS and CHIRPS

  • You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.
  • Electronic dampers click open and closed to provide optimal cooling and energy savings.
  • The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).
  • The electronic control board may cause a clicking sound when relays activate to control refrigerator components.
  • Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.
  • On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket.

WATER SOUNDS

  • The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water.
  • Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.
  • A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.
  • Closing the door may cause a gurgling sound due to pressure equalization.

Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

Problem Possible Causes What To Do
Refrigerator does not operate Refrigerator in defrost cycle.
  • Wait about 30 minutes for defrost cycle to end.
Freezer control in 0 (off) position.
  • Move the freezer control to a temperature setting.
Refrigerator is unplugged.
  • Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped.
  • Replace fuse or reset the breaker.
Refrigerator or freezer compartment too warm Temperature control not set cold enough.
  • See About the controls.
Warm weather or frequent door openings.
  • Set the temperature control one step colder. See About the controls.
Door left open.
  • Check to see if package is holding door open.
Vibration or rattling Front rollers need adjusting.
  • See Rollers. Slight vibration is normal.
Motor operates for long periods or cycles on and off frequently.
(Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)
Normal when refrigerator is first plugged in.
  • Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amounts of food are placed in refrigerator.
  • This is normal.
Door left open.
  • Check to see if package is holding door open.
Hot weather or frequent door openings.
  • This is normal.
Temperature controls set at the coldest setting.
  • See About the controls.
Frost or ice crystals on frozen food (frost within package is normal) Door left open.
  • Check to see if package is holding door open.
Too frequent or too long door openings.
Divider between refrigerator and freezer compartments feels warm Automatic energy saver system circulates warm liquid around front edge of freezer compartment.
  • This helps prevent condensation on the outside.
Automatic icemaker does not work (on some models) Icemaker power switch is in the 0 (off) position.
  • Set the power switch to the I (on) position.
Water supply turned off or not connected.
  • See Installing the water line.
Freezer compartment too warm.
  • Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage bin cause icemaker to shut off.
  • Level cubes by hand.
Ice cubes stuck in icemaker. (Green power light on icemaker blinking.)
  • Turn off the icemaker, remove cubes, and turn the icemaker back on.
Ice cubes have odor/taste Ice storage bin needs cleaning.
  • Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice cubes.
  • Wrap foods well.
Interior of refrigerator needs cleaning.
  • See Care and cleaning.
Small or hollow cubes Water filter clogged.
  • Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open.
  • Check to see if package is holding door open.
Temperature control not set cold enough.
  • See About the controls.
Door not closing properly Door gasket on hinge side sticking or folding over.
  • Apply petroleum jelly on face of gasket.
Orange glow in freezer Defrost heater is on.
  • This is normal.
Cube dispenser does not work (on some models) Icemaker or water supply turned off.
  • Turn on icemaker or water supply.
Ice cubes are frozen to icemaker feeler arm.
  • Remove cubes.
Irregular ice clumps in storage container.
  • Break up with fingertip pressure and discard remaining clumps.
  • Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.
Dispenser is LOCKED.
  • Press and hold the LOCK CONTROL pad for 3 seconds.
Water has poor taste/odor (on some models) Water dispenser has not been used for a long time.
  • Dispense water until all water in system is replenished.
Water in first glass is warm (on some models) Normal when refrigerator is first installed.
  • Wait 24 hours for the refrigerator to completely cool down.
Water dispenser has not been used for a long time.
  • Dispense water until all water in system is replenished.
Water system has been drained.
  • Allow several hours for replenished supply to chill.
Water dispenser does not work (on some models) Water supply line turned off or not connected.
  • See Installing the water line.
Water filter clogged.
  • Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system.
  • Press the dispenser arm for at least two minutes.
Dispenser is LOCKED.
  • Press and hold the LOCK CONTROL pad for 3 seconds.
Water spurting from dispenser Newly-installed filter cartridge.
  • Run water from the dispenser for 3 minutes (about 1 1/2 gallons).
Water is not dispensed Water in reservoir is frozen.
  • Call for service.
No water or ice cube production Supply line or shutoff valve is clogged.
  • Call a plumber.
Water filter clogged.
  1. Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.
  • Press and hold the LOCK CONTROL pad for 3 seconds.
Refrigerator has odor Foods transmitting odor to refrigerator.
  • Foods with strong odors should be tightly wrapped.
  • Keep an open box of baking soda in the refrigerator; replace every three months.
Interior needs cleaning.
  • See Care and cleaning.
Defrost water drainage system needs cleaning.
  • See Care and cleaning.
Moisture forms on outside of refrigerator Not unusual during periods of high humidity.
  • Wipe surface dry.
Moisture collects inside Too frequent or too long door openings.
Interior light does not work No power at outlet.
  • Replace fuse or reset the breaker.
Light bulb burned out.
  • See Replacing the light bulbs.
Water on kitchen floor or on bottom of freezer Drain in the bottom of the freezer clogged.
  • See Care and cleaning.
Cubes jammed in chute.
  • Poke ice through with a wooden spoon.
Hot air from bottom of refrigerator Normal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures.
CUBED ICE was selected but CRUSHED ICE was dispensed ( on some models) Last setting was CRUSHED ICE .
  • A few cubes were left in the crusher from the previous setting. This is normal.
Frequent "buzzing" sound Icemaker power switch is in the I (on) position but the water supply to the refrigerator has not been connected.
  • Set the power switch to the 0 (off) position. Keeping it in the I (on) position will damage the water valve.

Customer Warranty

(for customers in Canada)


Keep this warranty and your bill of sale as proof of original purchase and purchase date. Please have serial number and model number available when calling for service. Find these numbers on a label inside the refrigerator compartment at the top on the right side behind the controls.

Mabe Service is available coast to coast. If further help is needed concerning this warranty, contact:
Manager, Consumer Relations
Mabe Canada Inc., Consumer Service
1 Factory Lane, Suite 310
Moncton, New Brunswick E1C 9M3
1.800.361.3400

All warranty service provided by our Factory Service Centers, or an authorized Customer Care technician. To schedule service, on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES (800.432.2737). Please have serial number and model number available when calling for service.

Warrantor: General Electric Company. Louisville, KY 40225

Performance Data Sheet

SmartWater Filtration System MWF Cartridge
This system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below.
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.*
(100% safety factors built in for unmetered usage)

Performance Data Sheet

* Tested using a flow rate of 0.50 gpm; pressure of 60 psig; pH of 7.5 ± 0.5; temp. of 68° ± 5°F (20° ± 3°C)
** Measurement in Particles/ml. Particles used were 0.5-1 microns
*** NTU=Nephelometric Turbidity units

Operating Specifications

  • Capacity: certified for up to 300 gallons (1135 l); up to six months for models without a replacement filter indicator light; up to one year for models with a replacement filter indicator light
  • Pressure requirement: 40–120 psi (2.8–8.2 bar), non-shock
  • Temperature: 33–100ºF (0.6–38ºC)
  • Flow rate: 0.5 gpm (1.9 lpm)

General Installation/Operation/Maintenance Requirements

  • Flush new cartridge at full flow for 3 minutes to purge out trapped air.
  • Replace cartridge when the indicator light flashes or water flow rate is reduced on non-indicator units.

Special Notices

  • Installation instructions, parts and service availability, and standard warranty are included with the product when shipped.
  • This drinking water system must be maintained according to manufacturer's instructions, including replacement of filter cartridges.
  • Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
  • The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.
  • Check for compliance with the state and local laws and regulations.
  • Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Systems must be installed and operated in accordance with manufacturer's recommended procedures and guidelines.

Safety Instructions


Use this appliance only for its intended purpose as described in this Owner's Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

  • This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.
  • Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
  • Do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Setting the freezer control to the 0 (off) position does not remove power to the light circuit.
  • Do not refreeze frozen foods which have thawed completely.
  • In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.
  • Keep fingers out of the "pinch point" areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
  • Unplug the refrigerator before cleaning and making repairs.

NOTE: We strongly recommend that any servicing be performed by a qualified individual.


RISK OF CHILD ENTRAPMENT

USE OF EXTENSION CORDS

Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.

HOW TO CONNECT ELECTRICITY


Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.


  • The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
  • Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded.
  • If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet.
  • The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.

  • This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires
  • Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.
  • Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end.
  • When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download GE 20, 22, 25, ESH22XGPACC Manual

Advertisement

Need help?

Need help?

Do you have a question about the 20 and is the answer not in the manual?

Questions and answers

Table of Contents