If Your Computer Is Damaged - Dell Dimension L Series Reference And Troubleshooting Manual

6-10 10 Dell Dimension L Series Systems Reference and Troubleshooting Guide
12. Type q to quickly test your computer system.
If the tests do not complete successfully, refer to Chapter 7 , "Getting Help," for
instructions on obtaining technical assistance. btaining technical assistance.

If Your Computer Is Damaged

If your computer is dropped or damaged, check it to make sure it still functions
properly. If a device attached to the computer is dropped or damaged, contact the
manufacturer for technical assistance. To troubleshoot a damaged computer, perform
the following steps:
1. Remove the computer cover and rotate the power supply as described in
"Removing and Replacing the Computer Cover" and "Rotating the Power Supply
Away From the System Board" in Chapter 2.
2. Check the connections in the computer.
Check all power and interface cable connections for the drives. Make sure all
cables are securely and properly connected to the system board. Verify that all
expansion cards are firmly seated as shown in Figure 6-1 and that all components
are properly seated in their connectors and sockets.
3. Rotate the power supply back into position, replace the computer cover, and
reconnect the system to an electrical outlet.
4. Insert the Dell Dimension ResourceCD
Insert the Microsoft Windows 98 Boot Disk or Microsoft Windows Me Boot Disk
into the diskette drive.
NOTE: For systems running Windows NT, use the Hard Disk Drive and Utilities
diskette included with your computer system or any MS-DOS bootable diskette.
5. Turn on the computer system.
If the system does not start, refer to Chapter 7 , "Getting Help," for instructions
on obtaining technical assistance.
6. When the boot screen appears, select Start Computer with CD-ROM Support.
7 . At the a:\ prompt, type x: (where x is the drive letter for the CD-ROM
which is displayed on the line above the a:\ prompt). Press <Enter>.
8. Type diags32 and press <Enter>.
The DIAGNOSTICS MENU NOSTICS MENU appears.
9. Type q to quickly test your computer system.
If the tests do not complete successfully, refer to Chapter 7 , "Getting Help," for
instructions on obtaining technical assistance.
ResourceCD into the CD-ROM CD-ROM drive.
Disk Drive and Utilities
OS bootable diskette.
g Help," for instructions
D-ROM drive,
Help," for