IBM E74 User Manual page 22

Further help
If you are unable to correct the problem yourself, you
may seek further help as follows:
Call IBM HELPCENTER.
In the US call 1-800-722-2227
In Canada call 1-800-565-3344
In other countries, contact your dealer, retailer, or other
IBM authorized servicer.
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Before calling, please have available as much of the
following information as possible:
1. Type, model and serial number from the label on
the back of your monitor.
2. Purchase receipt.
3. Description of problem.
4. Computer type and model.
5. System configuration (hardware fitted etc.).
6. System BIOS version number.
7. Operating System and version number.
8. Display driver version number.
If possible, stay by your computer system. Your
technical support representative might want to go
through the problem with you during the call.