Troubleshooting - Sony DSC-P30 Service Manual

Troubleshooting

If you experience trouble with your camera, first check the following items. Should
your camera still not operate properly after you have made these checks, press the
reset button located on the bottom. (If you press the reset button, the date and time
setting is cleared.) Should your camera still not operate properly, consult your Sony
dealer or local authorized Sony service facility. If code displays (C:ss
appear on the LCD screen, the self-diagnosis display function is working
(page 83).
Symptom Cause and/or Solution
t Press and hold down the POWER button for
The power is not turned on
if you press the POWER approximately one second.
button.
• The battery level is low (the E indicator appears
Your camera does not
work.
on the LCD screen).
t Replace the alkaline batteries or charge the
battery pack (pages 10, 12).
• The AC power adaptor is not connected securely.
t Connect it firmly to the DC IN jack of your
camera and a wall outlet (mains) (pages 12, 14).
• The built-in microcomputer is not working
properly.
t Disconnect and then reconnect all power
sources after one minute. Then turn the power
on and check that the camera works properly.
Press the reset button located on the bottom
using a sharp-pointed object.
Your camera cannot • You cannot record images while charging the flash.
record images.
• The mode dial is set to
t Set it to
• No "Memory Stick" has been inserted into your
camera.
t Insert a "Memory Stick" (page 17).
• The write-protect tab on the "Memory Stick" is set
to LOCK.
t Set it to the recording position.
• The power was turned off with the LCD screen set
The LCD screen does not
light when the power is
to OFF the last time the camera was used.
turned on. t The camera retains the settings from the last
time it was used. If you turn the power off with
the LCD screen set to OFF, the LCD is still set
to OFF the next time you turn the power on.
Symptom Cause and/or Solution
The battery life is short. • You are recording/playing back images under
extremely cold temperatures.
• The battery pack is not charged enough.
t Charge the battery pack fully.
• Alkaline batteries or the battery pack is dead.
t Replace the battery (page 10).
• You are not using the recommended batteries.
t Use the recommended batteries (pages 10, 88).
• You have used the camera for a long time in an
The battery remaining
indicator is incorrect.
extremely hot or an extremely cold location.
Or sufficient battery
• The battery pack is dead.
remaining indicator is t Replace the battery pack with a new one
displayed but the power
(page 10).
runs out soon. (when
• The battery pack is discharged.
using the "InfoLITHIUM"
t Install a charged battery pack (pages 10, 12).
battery pack)
• A deviation has occurred in the remaining battery
time.
t Fully charge the battery pack (page 12).
• The camera is turned on.
You cannot charge the
battery pack. t Turn the camera off (page 12).
The /CHG lamp flashes • The battery pack is not installed correctly.
t Install the battery pack correctly (page 10).
during charging the
battery pack.
• The battery pack has malfunctioned.
t Contact your Sony dealer or local authorized
Sony service facility.
• The digital zoom cannot be used when recording a
Digital zoom does not
function. moving image with [MOVING IMAGE] set to
[MPEG MOVIE], or the LCD screen is OFF.
• [DIGITAL ZOOM] is set to [OFF].
t Set [DIGITAL ZOOM] to [ON] in the menu
settings.
• The mode dial is set to
Your camera cannot play
back images. t Set it to
The image and sound are • You are playing back the file directly from the
interfered by noise when
"Memory Stick."
you play back an image on t Copy the file to the hard disk of the personal
a personal computer.
computer and then play back the file from the
hard disk (page 35).
t Consult the personal computer or software
The image cannot be
played back on a personal
manufacturer.
computer.
ss:ss ss ss ss) ss ss
or SET UP.
, or (pages 19, 26).
75
, , or SET UP.
(pages 28, 29).
77
Symptom Cause and/or Solution
• Your camera is not in macro recording mode when
The picture is out of focus.
• The focus preset is selected.
The resizing function does • You cannot resize moving images, text images, Clip
not work.
• Light is not striking the subject evenly.
Images recorded in TEXT
mode are blurry.
• The mode dial is set to
You cannot record images
in TEXT mode.
You cannot display a print • You cannot display print marks on moving images,
mark.
The picture is noisy. • Your camera is placed near a TV or other
The picture is too dark. • You are shooting a subject with a light source
• The brightness of the LCD screen is too low.
The flash does not work. • The flash is set to
• The mode dial is set to
• The mode dial is set to
The date and time are • The date and time are not set correctly.
recorded incorrectly.
Vertical streaks appear • The smear phenomenon is happening.
when you are shooting a
very bright subject.
76
Symptom Cause and/or Solution
Your camera cannot delete • The image is protected.
an image.
The power turns off • If you do not operate the camera for about three
suddenly.
• The battery is discharged.
The image does not • The video output signal setting of your camera is
appear on the TV screen.
• The image size is larger than 1600×1200 (DSC-
A file error occurs when
you play back a file.
The picture is • The camera is set to TEXT mode.
monochrome (black and
white).
• P. EFFECT is set to B&W mode.
78
1-19
you shoot a subject that is about 3 to 25 cm (1 3/16
to 9 27/32 inches) from the lens.
t Set the macro recording mode (page 53).
t Press the zoom button to set to the W side.
t Cancel the function (page 52).
Motion and uncompressed images.
t Adjust so that the lighting strikes the subject
evenly.
.
t Set the mode dial to
.
text images and Clip Motion images.
equipment that uses strong magnets.
t Move your camera away from the TV, etc.
behind the subject.
t Adjust the exposure (page 53).
t Adjust the brightness of the LCD screen
(page 70).
.
t Set the flash to auto (no indicator) or
(page 24).
.
t Set the flash to
.
, SETUP or (MPEG
MOVIE).
t Set it to
.
t Set the correct date and time (page 15).
t This is not a malfunction.
t Cancel the protection (page 63).
minutes while the power is on, the camera turns off
automatically to prevent wearing down the battery
(page 11).
t The auto-power off function (page 11) is
activated. Turn on the camera.
t Replace it with a charged battery or new
alkaline batteries.
incorrect.
t Change the setting (page 70).
P50) or 1280×960 (DSC-P30).
t Cancel TEXT mode (page 49).
t Cancel B&W mode (page 55).