Troubleshooting
Getting help on the Web
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For more troubleshooting information:
Get help with wireless networking.
Search our knowledge base of
Answers to Questions.
Download the latest firmware and
software for optimal printer
performance.
Check the Extended User Guide for
detailed instructions and the
recommended system requirements.
Get help with problems you cannot
resolve.
www.kodak.com/go/aiosupport
www.kodak.com/go/inkjetnetworking
www.kodak.com/go/hero7_1support
www.kodak.com/go/hero7_1downloads
www.kodak.com/go/hero7_1manuals
Contact Kodak at
www.kodak.com/go/contact
and have the following information available:
– Kodak Service Number (located inside the
printer when you open the access door)
– Printer model number (located on the
control panel)
– Computer model, operating system, and
version of Home Center Software