Table of Contents
Advertisement
Troubleshooting chart
Many potential "problems" can be resolved by the owner without calling a service tech-
nician. If something is wrong with this product, check the following before calling your
authorised SHARP dealer or service centre.
General
Symptom
The clock is not accurate.
Did a power failure occur?
Reset the clock. (Refer to page 16.)
When a button is pressed, the unit
Set this unit to the power stand-by mode
does not respond.
and then turn it back on.
If the unit still malfunctions, reset it.
(Refer to page 72.)
No sound is heard.
Is the volume level set to "0"?
Are the headphones connected?
Are the speaker wires disconnected?
Are the front and surround speakers
The balance between the left and
connected to the wrong channels?
right channels is bad.
If an external unit is connected, are the left
and right channels connected improperly?
Is the speaker lead plugged in incorrectly?
Hum or excessive noise.
Does the speaker lead run past other
electronic equipment?
Are the plugs or terminals dirty?
Is the "speaker size" item set to "NO" in
No sound is heard, or the sound
is too low, from the centre or sur-
the "setup" operation (page 43)?
Is the volume too low?
round speakers.
The timer indicator is flashing.
Is the speaker wire shorted?
Was the unit used at high volume for
many hours?
DVD/CD player
Symptom
Make sure the channel of the connected
No image from the DVD video
TV is set to VIDEO or AV.
appears on the screen of a con-
Make sure video cables are connected
nected device.
correctly.
Is the disc loaded upside down?
Playback does not start.
Does the disc dissatisfy the standards?
Playback stops in the middle or is
Is the disc distorted or scratched?
not performed properly.
Is the unit located near excessive vibrations?
Playback sounds are skipped, or
Is the disc very dirty?
stopped in the middle of a track.
Has condensation formed inside the unit?
Tuner
Radio makes constant unusual
noise or static.
Possible cause
Cassette deck
Cannot record.
Cannot record tracks with proper
sound quality.
Cannot erase completely.
Sound skipping.
Cannot hear treble.
Sound fluctuation.
Cannot remove the tape.
Remote control
The remote control does not op-
erate.
Possible cause
Symptom
Possible cause
Is the unit placed near the TV or com-
puter?
Is the FM aerial or AM loop aerial placed
improperly?
Move the AC power lead away from the
aerial if located near.
Symptom
Possible cause
Is the erase-protection tab removed?
Is it a normal tape?
(You cannot record on a metal or CrO
tape.)
Is there any slack?
Is the tape stretched?
Are the capstans, pinch rollers, or heads
dirty?
If a power failure occurs during playback,
the heads remain engaged with the tape.
Do not open the compartment forcibly.
Wait until electricity resumes.
Symptom
Possible cause
Is the AC power lead of the unit un-
plugged?
Is the battery polarity wrong?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor receive
strong light?
CD-DVD500H
2
ENGLISH
71
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Advertisement
Table of Contents
