LG U8150 User Manual page 72

reference
Orange Care terms and conditions
1 interpretation
1.1 In these terms and conditions Insurance refers to the
provisions of clause 3 and Warranty to the provisions of
clause 7, together Insurance and Warranty are referred to
as Orange Care.
1.2 Orange Care is subject at all times to the provisions of
these terms and conditions and does not apply and
cannot be purchased in relation to any second line
activated on your Orange phone. (Orange Care only
applies to approved and Orange branded phones).
1.3 To check whether your chosen service plan includes
Orange Care or requires Orange Care to be purchased as
an optional extra please call 150 from your Orange pay
monthly phone or 07973 100 150 from any other phone.
Small Business customers should call 345 from their
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Orange phone or 07973 100 345 from any other phone
and Business Solutions customers should call 158 from
their Orange phone or 07973 100 158 from any other
phone. Pay as you go customers can purchase Orange
Care by calling 450 from their Orange phone or 07973
100 450 from any other phone.
2 insurance terms
2.1 Orange Personal Communications Services Limited
(Orange) is monitored by HSBC Insurance Brokers
Limited which is a member of the General Insurance
Standards Council.
2.2 Orange is authorised by the insurer to collect premiums,
to accept or decline claims, to arrange repairs and issue
replacement phones on behalf of the insurer. For the
purposes of this Insurance "phone" means handset,
standard battery, USIM card and charger, originally
supplied as part of the standard package.
2.3 The Insurance is arranged with an authorised insurer
whose details are available upon request to HSBC
Insurance Brokers Limited, Quay West, Trafford Wharf
Road, Manchester, M17 1PL.
2.4 The following paragraphs describe the conditions and
cover provided under the terms of this Insurance which
forms part of a master policy arranged by HSBC
Insurance Brokers Limited on behalf of Orange. This
Insurance is subject to the terms and conditions of the
master policy, a copy of which can be obtained from
HSBC Insurance Brokers Limited. Requests should be
made in writing, stating your Orange phone number.
3 cover for lost stolen and damaged phones
Your phone which must be in your possession or in the
possession of an authorised user is insured worldwide
subject to the terms and conditions of the Insurance policy
reference
(see clause 6.14 in respect of conditions outside the United
Kingdom). If your phone (or parts there of) is lost, stolen or
damaged you will be entitled to a replacement or repair "free
of charge" subject to payment of the administration fee as
detailed in clause 9.6, subject to compliance with all the
following terms and conditions of the policy. For your
information an authorised user is the Orange registered
customer, other users officially notified to Orange by the
customer and authorised by Orange, the registered
customer's spouse/partner, members of his/her immediate
family, all of whom would normally reside at the registered
customer's address and employees of the registered
customer who use the phone with permission of the
customer.
3.1 Loss, theft or malicious damage claims must be reported
to the Police immediately but in any event within 24 hours
of discovery of the occurrence. In respect of claims
arising outside the United Kingdom please refer to Clause
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