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manage your calls
what happens when you get an Answer
Phone message?
When someone leaves a message on your Answer Phone,
the
symbol will appear on your phone's display. This
symbol will remain until the message has been saved or
deleted. Answer Phone messages that have not been
listened to will be saved for up to 21 days.
listening to your Answer Phone messages
To listen to your Answer Phone messages press and
hold the 1 key. Listen to the simple steps to save, listen to
or delete messages. You can save messages that you
have listened to for up to seven days.
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Answer Phone Call Return
You can use
Answer Phone Call Return
to return a call
after someone has left a message on your Answer
Phone, without having to remember or make a note of
their number.
To use Answer Phone Call Return:
1
Listen to your Answer Phone message as normal.
2
When you have finished, if you want to return the
call, simply press # while you are still connected.
3
Orange Answer Phone will automatically dial the
caller's number and connect you.
Note: Answer Phone Call Return is only available if the
network you are calling supports this service. You are
charged your standard call rate.
keep track of who has called you, even if they
don't leave a message on your Answer Phone
Missed call alert is a free Orange service that enables you
to know who has called you, even when your phone is
switched off.
Imagine that you have your phone switched off for a
couple of hours. During this time several people call you
but they do not leave a message on your Answer Phone.
Whereas previously you would not have known who called,
now, Orange send you a text message listing the last 3
numbers that called and when they called.
If the same person calls more than once you will only
receive one notification of their call.
manage your calls
You do not receive a text message notification if your
phone is on and you have a missed call as you will see
in the display and the number will be stored in your phone.
In order to get the best out of this service, please ensure
that Call Waiting is activated on your phone.
If the caller has withheld their number you will not receive a
text message notification of the call.
You can turn this service off or on by calling your
Answer Phone. Select option 3, then option 7 and then
follow the prompts.
Note: You will not receive a missed call alert if your Answer
Phone is turned off.
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