IBM Netfinity 6000R Installation Manual page 45

Option problems
An IBM option that was just
installed does not work.
Expansion enclosure
problems
The SCSI expansion
enclosure used to work, but
does not work now.
Service processor problems
Netfinity Service Processor
Manager reports a general
monitor failure
Verify that:
1. The server supports the option. Refer to the "Support for Netfinity
Servers" flowchart for information about obtaining ServerProven™
compatibility information from the World Wide Web.
2. You followed the installation instructions that came with the option.
3. The option is installed correctly.
4. You have not loosened any other installed options or cables.
5. You updated the configuration information using the
Configuration/Setup Utility program. Whenever memory or an option
is changed, you must update the configuration.
If the problem remains, call for service.
Verify that:
1. The cables for all external SCSI options are connected correctly.
2. The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
3. Any external SCSI option is turned on. You must turn on an external
SCSI option before turning on the server.
For more information, see the documentation for your SCSI options and
expansion enclosure.
Disconnect the server from all electrical sources, wait for 30 seconds,
reconnect the server to the electrical sources, and restart the server.
If a problem remains, call for service.
Suggested action
Suggested action
Suggested action
Chapter 5. Solving problems
33