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User's Manual
Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting/Replacing the Roll Paper . . . . . . . . . . . . . . . . . . . . 18
Cleaning the Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Consumable Products and Options . . . . . . . . . . . . . . . . . 23
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
M00081301EN

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   Also See for Epson TM-P20

   Summary of Contents for Epson TM-P20

  • Page 1: Table Of Contents

    User's Manual Before Use ......... . 2 Part Names and Functions .

  • Page 2: Before Use

    Immediately shut down and remove the battery from the product, and contact your dealer or a Seiko Epson service center for advice. ❏ Do not disassemble the areas other than those mentioned in this manual.

  • Page 3

    English ❏ Do not touch the areas inside the product other than those mentioned in this manual. Doing so may cause electric shock or burns. ❏ Do not insert metal or flammable materials, or allow them to fall into the product. Doing so may cause electric shock or fire.

  • Page 4: Cautions On Handling

    Cautions on Handling WARNING: ❏ Do not charge any device other than the TM-P20 printer or the OT-BY20 battery. Doing so may cause heat, explosion, fire, leaks, or other damage. ❏ Do not use this product in a location with volatile substances such as alcohol or paint thinner, or near fire.

  • Page 5: Caution Label

    This product uses a listed power unit marked "Class 2" or "LPS," with the output voltage of maximum 1.5 A at DC 24 V. With the optional AC adapter (Epson AC Adapter, C), the output voltage is maximum 1.5 A at DC 24 V, and the input voltage is AC 100 V to 240 V.

  • Page 6: Part Names And Functions

    English Part Names and Functions Printer Front Side Manual Cutter Use this cutter to cut the paper. (U "Cutting the Roll Paper" on page 17 Cover Open Button Press this button to open the roll paper cover. (U "Opening the Roll Paper Cover" on page 16 NFC Tag To establish communication with an NFC device, bring the device close to the NFC tag ( mark)

  • Page 7

    English Operation Panel (Power) Button Turns on/off the printer. (U "Turning On/Off" on page 15 (Feed) Button Press this button to feed paper. (Power) LED Lights when the printer is powered on. Error LED Lights/Flashes when an error occurs. (U "Error LED is on"...

  • Page 8

    English Printing may stop during operation. Level S Replace/charge the battery. 1 LED Flashing Printing is not available. Replace/charge Level E the battery. 3 LEDs Off Rear Side Belt Clip Use this clip to hang the printer on your waist belt or other place. (U "Carrying"...

  • Page 9: Setup

    English Setup Installing the Printer Install/use the printer as shown below. <Installing on a flat surface> <Installing in the single charger> <Carrying> Installing on a Flat Surface To install the printer on a flat surface, remove the belt clip on the rear of the printer. Removing the belt clip makes the rubber feet on the rear of the printer effective so the printer is less slippery.

  • Page 10

    English Installing in the Single Charger To use the printer as set in the single charger, let out the levers on the single charger and then set the printer. With the levers out, the single charger can be securely fastened to the printer. Lever Let out the levers on the single charger by following the steps below.

  • Page 11

    English 3. Attach the removed screws to the screw holes on the rear of the single charger. Screw Hole Carrying To carry the printer with you, securely attach the belt clip on the rear of the printer to your waist belt.

  • Page 12

    English Setting the Battery Set the battery in the printer by following the steps below. 1. Turn the belt clip on the rear of the printer. 2. Set the battery in the battery holder. Insert the battery, with its tabs fitted into the printer's grooves, until it clicks firmly into place in the holder.

  • Page 13

    English Preparing the Single Charger Connect the AC adapter to the single charger by following the steps below. 1. Insert the DC connector of the AC adapter into the DC-in connector on the single charger securely to the bottom. 2. Insert the AC cable connector into the AC inlet of the AC adapter securely to the bottom. 3.

  • Page 14

    English 2. Charging starts and the Charge LED on the single charger turns on. CAUTION: Charge the printer at an ambient temperature between 10 and 30°C {50 and 86°F}. 3. When charging is complete, the Charge LED on the single charger turns off. Press the Release button and remove the printer.

  • Page 15: Basic Operation

    English Basic Operation Turning On/Off Turning On Press Power button. Power LED lights up and the power turns on. Turning Off Hold down Power button for 2 seconds or more. Power LED turns off and the power turns off.

  • Page 16

    English Opening/Closing the Roll Paper Cover Opening the Roll Paper Cover Press the cover open button to open the roll paper cover. CAUTION: Do not open the roll paper cover during printing. Doing so may cause injury. Also, it may cause malfunction of the printer.

  • Page 17: Cutting The Roll Paper

    English Cutting the Roll Paper Pull the paper in the direction of the arrow to cut the paper with the manual cutter.

  • Page 18: Setting/replacing The Roll Paper

    English Setting/Replacing the Roll Paper Set and replace the roll paper by following the steps below. CAUTION: Be sure to use the specified roll paper. Do not use roll paper with paper glued to the core. 1. Open the roll paper cover. (U "Opening the Roll Paper Cover"...

  • Page 19: Cleaning The Products

    Cleaning the Printer Interior To maintain the printing quality, clean the thermal head, platen roller, and paper sensor by following the steps below. Epson recommends cleaning the parts periodically (generally every 3 months). CAUTION: ❏ After printing, the thermal head can be very hot. Be careful not to touch it and to let it cool before you clean it.

  • Page 20

    Charges may not be performed properly if there is dirt or foreign material on the charge terminals of the printer or single charger. Power off the printer and pull the single charger's AC cable from the outlet. Then, wipe off dirt with a dry cloth or cotton swab. Epson recommends cleaning the parts periodically (generally every 3 months).

  • Page 21: Troubleshooting

    English Troubleshooting LED on the control panel does not turn on Check that the battery is properly installed. (U "Setting the Battery" on page 12 Error LED is on ❏ Check that the roll paper cover is properly closed. (U "Closing the Roll Paper Cover"...

  • Page 22: Specifications

    Bluetooth model Approx. 212 g {0.46 lb} *1: This is the continuous operating time under Epson operation conditions. The time may vary depending on the environment using the printer. *2: Including the battery. Excluding roll paper and the belt clip.

  • Page 23: Consumable Products And Options

    For details, visit the following URLs: For customers in North America, go to the following web site: http://www.epsonexpert.com/ For customers in other countries, go to the following web site: http://www.epson.com/ Battery (OT-BY20) Battery specialized for this printer. Single charger (OT-SC20) Single charger specialized for this printer.

  • Page 24: Appendix

    Open Source Software License This product uses open source software in addition to the software for which Epson is licensed. Information related to the open source software used for this product is as follows: 1. This product includes open source software programs listed in Section 4) according to the license terms of each open source software program.

  • Page 25

    (4) Neither is any liability assumed for damages resulting from the use of the information contained herein. (5) Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and...

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