Troubleshooting - Pioneer AVH-X8690BT Owner's Manual

Appendix
Appendix

Troubleshooting

If you have problems operating this product, refer to this section. The most common prob-
lems are listed below, along with likely causes and solutions. If a solution to your problem
cannot be found here, contact your dealer or the nearest authorised Pioneer service facility.
Problems with the AV screen
Symptom
The disc is inserted upside
down.
The disc is dirty.
The disc is cracked or
otherwise damaged.
CD or DVD playback is
The files on the disc are in
not possible.
an irregular file format.
The disc format cannot be
played back.
The loaded disc is a type
this product cannot play.
The handbrake lead is not
The screen is covered
by a caution message connected or applied.
and the video cannot be
The handbrake interlock is
shown. activated.
No video output from the The "AV Input" setting is
connected equipment. incorrect.
This product is not firmly
The audio or video skips.
secured.
Cables are not connected
correctly.
The system is performing
still, slow motion, or frame-
No sounds are produced.
by-frame playback with
The volume level will
DVD-Video.
not rise.
The system is paused or
performing, fast reverse
or forward during the disc
playback.
The operation is not
The icon is displayed,
compatible with the video
and operation is
configuration.
impossible.
The picture stops The reading of data is
(pauses) and this product impossible during disc
cannot be operated. playback.
64
Engb
Cause Action
Reference
Insert the disc with the label
upward.
Clean the disc.
Insert a normal, round disc.
Check the file format.
Replace the disc.
Check what type of disc it is.
page 68
Connect the handbrake lead cor-
rectly, and apply the handbrake.
Park your vehicle in a safe place
and apply the handbrake.
Correct the settings.
page 40
Secure this product firmly.
Connect the cables correctly.
There is no sound during still, slow
motion, or frame-by-frame playback
with DVD-Video.
For the media other than music CD
(CD-DA), there is no sound on fast
reverse or forward.
This operation is not possible. (For
example, the DVD playing does not
feature that angle, audio system,
subtitle language, etc.)
Stop playback once, then restart.
Symptom Cause
The picture is stretched,
The aspect setting is incor-
with an incorrect aspect
rect for the display.
ratio.
A parental lock message
is displayed and DVD The parental lock is on.
playback is not possible.
The parental lock for
The code number is
DVD playback cannot be
incorrect.
cancelled.
Playback is not with the The DVD playing does
audio language and not feature dialogue or
subtitle language set- subtitles in the language
tings selected in "DVD/ selected in "DVD/DivX
DivX Setup". Setup".
The picture is extremely The disc features a signal
unclear/distorted and to prohibit copying. (Some
dark during playback. discs may have this.)
The iPod is frozen.
iPod cannot be operated.
An error has occurred.
Cables are not connected
correctly.
The audio output direction
may switch automatically
Sound from the iPod can-
when the Bluetooth and
not be heard.
USB connections are used
at the same time.
Action
Reference
Select the appropriate setting for
that image.
51
Turn the parental lock off or change
the level.
52
Input the correct code number.
52
Switching to a selected language
is not possible if the language
selected in "DVD/DivX Setup" is
not recorded on the disc.
page 51, page 51
Since this product is compatible
with the copy guard analogue copy
protect system, the picture may
suffer from horizontal stripes or
other imperfections when a disc
with that kind of protection signal
is viewed on some displays. This is
not a malfunction.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Update the iPod software version.
Reconnect the iPod with the USB
interface cable for iPod / iPhone.
Park your vehicle in a safe place,
and turn off the engine. Turn the
ignition key back to off (ACC OFF).
Then restart the engine, and turn
the power to this product back on.
Update the iPod software version.
Connect the cables correctly.
Use the iPod to change the audio
output direction.